Solace Vapor Opiniões 749

TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Solace is my favorite. Best flavors and great prices! My only complaint is they don't use UPS or FedEx for delivery. Using USPS the order always takes extra days because it passes by my location and... Ver mais

Classificada 2 em 5 estrelas

Ordered some Nic salt on November 23rd and it never did arrive. I've never had any issues before, and I sent an email about this issue but have not heard back yet. Maybe the issue is USPS delays, it w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have been buying Solace nic salts for almost 3 years and it is at the very top of the best made the flavor is unmatched and quality is as good as it gets. Shipping is always on time so I have absolu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Love love this company and their products. My favorite is the Banana Dragonberry Salt and the Dragonfruit Menthol Salt. You can tell it is quality e liquid and nicotine. Also the customer service I re... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cigarros electrónicos
  2. Tabacaria

Informação fornecida por diversas fontes externas

We are on a mission to provide an effective alternative to the millions of people using cigarettes. Our award winning flavors are designed for inhalation and use the highest quality ingredients. Pick up a bottle of Solace online today.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

749 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

It's been 1 week since I placed my…

It's been 1 week since I placed my order. I chose 2 day delivery and yet I have no info on when my package is going to arrive or if it's even been shipped yet.

15 de maio de 2020
Opinião espontânea
logótipo da Solace Vapor

Resposta da Solace Vapor

Joe, thank you for taking the time and sharing your experience with us. Please know that we are here to assist you with anything you need and apologies for any inconvenience. You placed the order on May 8 and your package got shipped out on May 11 with priority shipping because USPS is closed during the weekend. We tracked your package and the expected delivery date is Saturday, April 16.

Please be aware that due to COVID-19, USPS is experiencing a lot of delays in delivering the packages and that is why it's taking a little longer than usual to deliver your package. We apologize for the delay on behalf of them. We already reached out to you directly and provided your tracking number. Please let us know if there is anything else we can do for you. Thank you for bringing this to our attention.

Classificada 4 em 5 estrelas

I love Solace products but tracking package...

I love Solace products but the website frustrates me. I ordered 1 bottle of juice and I was told I could track the shipment by some app Ive never used before. The email has no USPS tracking number. It has been 2 days and there is no status change or anything. My different order from a different vape company after 1 day said it has shipped. (Same app). I assumed my package would come today. So I don’t actually k when It is supposed to come. I just ran out of juice and if it doesn’t come today I will be very annoyed. There is a kind of joy and pleasure when able to track your package.

9 de maio de 2020
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Resposta da Solace Vapor

Dear Julia, thank you so much for taking the time and leaving us such a wonderful review. We are so sorry that you have not received an email confirmation with your tracking number. We already reached out to you and sent your tracking number directly to your email.

Please know that we are always here to help and feel free to reach out to us if you have any questions or concerns. We appreciate you bringing this to our attention!

Classificada 5 em 5 estrelas

Great product

Great product, great service!

5 de maio de 2020
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Resposta da Solace Vapor

Rick, thank you so much for taking the time and leaving us such a great 5-star review. We are so happy that you are satisfied with our products and services. Customer satisfaction is our top priority and we will ensure you enjoy same high quality of products and services as you have.

Classificada 5 em 5 estrelas

GREAT Experience!!!

Safe, fast, and just what I wanted! Thanks for getting it here so quickly!!!

5 de maio de 2020
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Resposta da Solace Vapor

Janelle, we appreciate your sharing your positive experience with us. Our goal is to put customer satisfaction and experience as our top priority and that is great to hear! Please know that we are always here for you.

Classificada 5 em 5 estrelas

When every other site was out of my…

When every other site was out of my favorite juice, this one wasn’t. I was even surprised when I got it in the mail 2 days after ordering!! I am very happy with the service I received!!

4 de maio de 2020
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Resposta da Solace Vapor

Stacy, thank you so much for your positive feedback! We are so happy that you are satisfied with our services. Customer satisfaction is our top priority and Solace always strives to deliver excellent customer service. Please reach out to us with any questions, we are happy to help!

Classificada 5 em 5 estrelas

My favorite juice

My favorite juice and with everything being shut down in NY figured I'd buy from the website. I wasn't let down with price or shipping I got my juices fast and will stick to buying it from here instead of the stores

3 de maio de 2020
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Resposta da Solace Vapor

Branden, thank you so much for leaving us such an incredible review. We are so happy that our services always meet your expectations. Customer satisfaction is our top priority and we highly value your positive feedback.

Classificada 5 em 5 estrelas

Favorite Juice

Love that there’s not a bunch of extra unnecessary chemicals added. Always comes quick in the mail and the flavor is great. Haven’t used any other juice since trying solace

2 de maio de 2020
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Resposta da Solace Vapor

Anthony, thank you so much for leaving such an amazing review. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers and we are so happy that you enjoy our flavors. We appreciate you for being a loyal customer of Solace.

Classificada 5 em 5 estrelas

Arrived earlier than expected

Arrived earlier than expected , great service 👌🏼

30 de abril de 2020
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Resposta da Solace Vapor

Dear Jennifer, thank you for such a great 5-star review. We are very happy that you are satisfied with our services. Please know that we are always here to help!

Classificada 5 em 5 estrelas

My husband and I love the flavors

My husband and I love the flavors, Solace is the only company who has the flavors we love. Thank You for making these available online for us‼. Comparable/competeable pricing as well. 😁😁👍

29 de abril de 2020
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Resposta da Solace Vapor

Drew, thank you so much for leaving such an incredible review. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers and we are so happy that you enjoy our flavors. Please feel free to reach out to us if we can assist you with anything; we are always here for you.

Classificada 5 em 5 estrelas

10/10

Excellent tracking for my package, excellent customer service experience, and prompt reply when I emailed them. 10/10

29 de abril de 2020
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Resposta da Solace Vapor

Michael, thank you so much for sharing your positive experience with us. Our goal is to put customer satisfaction as our top priority and Solace always strives to deliver excellent customer service. We appreciate your feedback!

Classificada 5 em 5 estrelas

Always delivered in a timely manner.

29 de abril de 2020
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Resposta da Solace Vapor

Hannah, thank you so much for leaving us such a wonderful review. We are so happy that our delivery services always meet your expectations. Customer satisfaction is our top priority and we will ensure you enjoy same high quality of services as you have.

Classificada 5 em 5 estrelas

Super fast delivery!!

Super fast delivery..will definitely be ordering from you from now on!!:)

28 de abril de 2020
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Resposta da Solace Vapor

Dear Sandra, we appreciate your amazing review. We are very happy that you are satisfied with our services. Customer satisfaction is our top priority and Solace always strives to deliver excellent customer service.

Classificada 5 em 5 estrelas

I love this vape juice

I love this vape juice. Latte is my flavor of choice and coffee flavored vape is not easy to find.

28 de abril de 2020
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Resposta da Solace Vapor

Linda, thank you so much for sharing your feedback with us. That is so great to hear. Our goal is to put customer satisfaction as our top priority and we're glad you are enjoying our flavors. Please know that we are always here for you!

Classificada 5 em 5 estrelas

Fantastic Juice!!

Speedy delivery
Amazing Juice.
Solace tropical freeze is my Favorite!!

27 de abril de 2020
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Resposta da Solace Vapor

Dear Melissa, we appreciate you taking the time and sharing such an amazing 5-star review. We are so happy that you enjoy the Tropical Freeze flavor. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers and we will ensure you enjoy the same high quality products as you have.

Classificada 5 em 5 estrelas

Fast shipment even while the country is

Fast shipment even while the country is slowed dow . Vape oil is great

27 de abril de 2020
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Resposta da Solace Vapor

Max, thank you so much for such a great 5-star review. We are so happy that your package arrived faster than expected. Customer satisfaction is our top priority and please do not hesitate to contact us if you need assistance with anything.

Classificada 4 em 5 estrelas

great service

Ordered 3 juices and only received 2. I informed them of the problem and they fixed it immediately. Solace is all I vape so I’m already a big fan of the product. Now I’m a fan of the company and their customer service.

27 de abril de 2020
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Resposta da Solace Vapor

Thomas, thank you so much for such an amazing review. We are so happy that your are satisfied with our products and services. Please do not hesitate to contact us if we can assist you with anything. We appreciate you being a loyal customer of Solace!

Classificada 5 em 5 estrelas

Mint and dragon fruit menthol were both…

Mint and dragon fruit menthol were both great, shipping was quick too. Best site i know of to get salt nic!

27 de abril de 2020
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Resposta da Solace Vapor

Josh, thank you so much for such a wonderful review. We are so happy that you had a great experience. Please know that we are here to assist you with anything you need. We appreciate your positive feedback!

Classificada 5 em 5 estrelas

Love this product

Love this product, just wish I could get it in a lower mg dose than the 30 I typically buy. Otherwise i have been able to quit smoking for good after 17 years, because of this particular product. 7 months no smoking. Flavor is mellow and not too sweet. Very mild.

27 de abril de 2020
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logótipo da Solace Vapor

Resposta da Solace Vapor

Meredith, thank you so much for leaving us such an amazing 5-star review. We are so happy to hear that. Please check out our Salty Man collection, besides 30MG and 50MG we carry juices in 0MG, 3MG, and 6MG as well. We truly appreciate your positive feedback; your review reaffirms the hard work we put in every day.

Classificada 5 em 5 estrelas

Went over and beyond to help me

27 de abril de 2020
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Resposta da Solace Vapor

Edward, we appreciate you taking the time and sharing your positive experience with us. Customer satisfaction is our top priority and we are so happy we were able to help you out. Please know that we are always here for you!

Classificada 5 em 5 estrelas

Love it!

Love the product and will order more !

27 de abril de 2020
Opinião espontânea
logótipo da Solace Vapor

Resposta da Solace Vapor

Ronney, thank you so much for the positive feedback. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers and we will ensure you enjoy the same high quality products as you have.

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