Just wanted to share a lovely interaction with support team Agent (Emma). She was friendly, super helpful and kind. It really makes a difference! This type of communication is becoming increasingly mo... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Really like playing on this platform. Game selection are enjoyable and I've won quite a bit. The support team is outstanding and my account executive is amazing. The contests are enjoyable and I've ev... Ver mais
The bonus offer looked straightforward until I actually claimed it. Turns out theres all these conditions about which games count towards the requirement. Wish they'd made that clear upfront instead o... Ver mais
Favorite online gaming game that's ever been made. Everything is ligit. There's no bullshit. They take care of there players down to the t. Why leave your house when you can play this platform at the... Ver mais
Sem histórico recente de solicitação de opiniões
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As pessoas também visitaram
Tried to verify my account through the…
Tried to verify my account through the link they supposedly sent me. No email in my inbox or spam folder. Support said it was sent but clearly it wasnt, wasted an hour on this.
Cashed out on the 15th and was promised…
Cashed out on the 15th and was promised funds by the 17th. Here we are on the 23rd with no money. Their support team acts like this is normal.
Asked support about the missing…
Asked support about the missing verification email and they said theyd resend it. That was couple of days ago and still nothing. Not great tbh.
Claimed the deposit bonus and found out…
Claimed the deposit bonus and found out certain games didnt count toward the wagering requirement. This restriction wasnt listed where I signed up, tbh.
The bonus round stopped responding and…
The bonus round stopped responding and I was stuck looking at a frozen screen for ten minutes. When I force closed it, the whole bet just disappeared from my transaction list.
The bonus offer looked straightforward…
The bonus offer looked straightforward until I actually claimed it. Turns out theres all these conditions about which games count towards the requirement. Wish they'd made that clear upfront instead of hiding it.
Received notification that I had until…
Received notification that I had until Thursday to use the bonus. When I returned Wednesday evening, the funds were gone. Contacted support and they pointed to small print with a different expiry date nobody mentions upfront.
Had to upload my ID twice because they…
Had to upload my ID twice because they said it wasnt clear enough the first time. When I asked why they didnt just tell me what was wrong with it, support gave me a generic response. Frustrating waste of time.
Cashed out 1000
Cashed out 1000, got 600 instantly then told the other 400 needs approval. Been three days and still nothing. At least tell customers this might happen before they request the payout.
The cashback offer said 20 percent but…
The cashback offer said 20 percent but I only received 8 euros back on a 200 euro loss. When I asked support they said it was right, but the math doesnt add up.
Won 320 pounds and the payout came in…
Won 320 pounds and the payout came in two parts without me agreeing to it. Would have appreciated a heads up tbh.
The terms page said one thing about…
The terms page said one thing about minimum bet sizes for bonus plays, but the actual game lobby showed different limits. Found out couple of days later.
I won a small amount on a slot game…
I won a small amount on a slot game yesterday. Today I can see the win in my balance but not in the transaction list. Its there and its not there at the same time apparently.
The bonus feature froze on me tbh
The bonus feature froze on me tbh. Support said they couldnt see what happened from their end. Still waiting for someone to actually help recover it.
Slot froze during the bonus round so I…
Slot froze during the bonus round so I had to refresh my browser. Came back and it showed the bonus was finished, except my balance was exactly the same as before. Support wasn't helpful about it.
Every time I play in the evening I get…
Every time I play in the evening I get disconnected after about thirty minutes. The session just ends and I have to log in again. Happens consistently.
Bonus was meant to last 21 days per…
Bonus was meant to last 21 days per their email to me. On day 15 I went to use it and the funds had been removed. They wouldnt explain why the timeline in their message didnt match what actually happened.
Nawigacja chaotyczna
Nawigacja chaotyczna, gubię się między kategoriami. Kupę czasu zajęło odnalezienie gry z wczoraj.
zabrali 500 zł z powrotem na saldo po…
zabrali 500 zł z powrotem na saldo po dwóch dniach w pending. Żadnego maila, żadnego powodu, po prostu znów do obstawiania zamiast na koncie.
potwierdzenie przelewu wrócił jako nowa…
potwierdzenie przelewu wrócił jako nowa prośba KYC, chociaż sprawa miała approved. W kasie wypłata dalej nie drgnęła. Zmiana urządzenia nie zmieniła statusu.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







