Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I ordered a razor from Wellora Labs that I did receive, very poor quality. They ended up placing another charge on my card about 2-3 weeks later as a membership fee that they do not inform you about u... Ver mais

Classificada 1 em 5 estrelas

I believe this may be a scammy company. I am currently on hold to talk to someone whom I am sure will never pick up. About a month ago I ordered this pillow for a bad neck anticipating with positivity... Ver mais

Classificada 1 em 5 estrelas

Less than ZERO! Have written at least five emails looking to return a neck pillow that is not at all as advertised. Received one unrelated response canceling my membership. Membership? What membership... Ver mais

Classificada 1 em 5 estrelas

This company is a scam. I placed an order for a neck support pillow and didn't research deeply enough. I received multiple e mails that my product was on the way, delayed, and then customer servic... Ver mais

A empresa respondeu

Informações sobre a empresa


Informações de contacto

1,2

Muito mau

TrustScore: 1 em 5

115 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 25% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

SCAM

SCAM! They do not return emails, look for a phone number, not there. SHAME befall you Solo Soothe. I have reported you to the Better Business Bureau.

28 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Less than ZERO

Less than ZERO! Have written at least five emails looking to return a neck pillow that is not at all as advertised. Received one unrelated response canceling my membership. Membership? What membership?? I just purchased a pillow. No response at all about complete dissatisfaction. Address lookup for co. is a shipping outlet not related at all and no listed phone. Am proceeding with fraud filing. Ordered in Dec still dealing with mid Jan - ordered under a different email address btw - to protect name on review

14 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

How is this business allowed to operate …

Not only was the product I ordered completely wrong. It wasn’t even close. I emailed them with pictures of what I received and what I ordered. Not a peep from them.

THEN I notice I was somehow being charged a monthly subscription fee of 34$ for NOTHING! Once again tried to contact them with no reply.

This business is an absolute scam. I have no idea how they’re even in business. Do NOT ever do any business with them.

12 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM!

SCAM!! If you order an item from them, they automatically sign you up for a $43.09 per month subscription without your knowledge . They do not answer emails or their phone. I contacted my credit card company and reported. What a pain!!

27 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Amazing business plan

Amazing business plan. Get people to purchase items from you, Then, without their knowledge sign them up for a monthly subscription in which they don’t actually get anything.

Maybe future reference… Make the monthly subscription like $4.99. Less people will notice, not $39.99

8 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM, SCAM, SCAM

They will enroll you, without your knowledge, into a monthly subscription $39.99 with your purchase of a product. They DO NOT answer the phone when you call the number that's directly connected to the charge on your credit or debit account (561) 299-1035. I've had them blocked from further charges. I've sent an email to cancel subscription as I was not aware of this. In fact, it's supposed to be a rewards program which I was never provided and information on. DO NOT ORDER from this company!

7 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

AUTO SUBSCRIBE WILL TAKE $40 EVERY MONTH

They automatically subscribe you to pay $40 monthly for a "rewards program." I was charged for two months and didn't notice because it was in my junk mail. Cancellation is very difficult.

NOT AN ETHICAL COMPANY.

6 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible company

Terrible company. Don’t respond to emails, package 2 weeks late have yet to receive it. Also seen plenty of complaints about them charging for an unknown subscription.

20 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Complete scam

Complete scam. Product is a waste of money and there is no obvious mention of a subscription. I have emailed them numerous times to request how I return the items under their 30 day free trial. Every email has been ignored and today they have taken another £39.99 from my account. There doesn't appear to be any way of cancelling it. I will contact my bank in the morning. Don't go near this company!!

2 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Scam artist

This company scams you when you order their pillow product. You don't realize that you're signing up for a membership for who knows what at $40 a month to your credit card. They make it so you don't realize what you're signing up for. Who knows if I'll receive my pillow or not. Use caution if you want to purchase something from this site. The business address is a one-bedroom apartment in Boca Raton. So that says it all. If you get scammed once you're purchases posted then you can work with your credit card company in blocking any further charges to your credit card.

1 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I wish I came to the reviews sooner as…

I wish I came to the reviews sooner as well. I also was charged 39.99 for something I never authorized. I can’t get a hold of anyone. No one is responding to my emails. I’m canceling my credit card and reporting them. They are awful. DO NOT BUY ANYTHING.

2 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM SCAM SCAM

SCAM SCAM SCAM
products are cheap and defective and they sign you up for a $39.99 a month subscription for nothing and there’s no way to get ahold of anyone. This is a major scam.

2 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT DO NOT DO NOT buy ANYTHING from…

DO NOT DO NOT DO NOT buy ANYTHING from this useless, DISHONEST, scam of a “company!” I wish I had come across the reviews below before my purchase of a neck pillow. They automatically sign you up for a rewards program. Rewards for what??! They get the rewards and you get scammed!

2 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM

SCAM. Sign you up for a monthly subscription and claim it is easy to cancel but when you try to they just ignore the emails and then wait until you get charged to reply and refuse to offer a refund.

27 de dezembro de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais