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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ethical and high quality brand. The two linen items I have are absolutely perfect and look so high quality! Arrived fast, safely and packaged using zero plastic! Incredible company 10/10 reccomend... Ver mais

Classificada 5 em 5 estrelas

The dress arrived carefully packaged in plastic free shipping materials. It was a delight to unbox, and even more fun to wear. Highly recommended!

Classificada 5 em 5 estrelas

Everything I have ever gotten from Son de Flor has been absolutely stunning! It's almost exclusively all I wear now. I love their dresses (especially the Darcy dress!!) and all their skirts. Their new... Ver mais

Classificada 5 em 5 estrelas

Great quality and lovely dresses. I've ordered three times already this year. The quality is great and after several washes the color stays the same. The order usually comes very fast (I'm inside EU),... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de moda feminina
  2. Loja de roupa
  3. Loja de artigos para cama, mesa e banho

Escrito pela empresa

Linen Clothes & Accessories. In times of rush and change, Son de Flor is silence and calm. Nature and home. Elegance and charm. All our garments are made from natural materials by loving hands and with every detail in mind, but most importantly, the way Son de Flor dresses make you feel. Beautiful. Confident. Special.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

227 opiniões

5 estrelas
4 estrelas
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1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Incorrect orders and dishonest business practices

I have had a terrible experience trying to order properly fitting clothes from Son de Flor. After several exchanges and too much money wasted on return postage, I still haven’t received a properly fitting garment.

I already left a review on the Son de Flor website, however it disappeared immediately. Apparently, they delete negative reviews!

I originally ordered a custom Victorian coat because I knew the standard sizes wouldn’t fit me well. The coat I received had completely different measurements to what I asked for in my order and was therefore unwearable. I was able to exchange the custom coat for a standard small sized Victorian coat, with the intention of tailoring it to fit me better, however I discovered that the design of the coat greatly restricted my movement, such that I couldn’t raise my arms even to the height of my shoulders when wearing it. I exchanged the coat for a medium size, still hoping to tailor it, however the medium also restricts my arm movements even though it is simultaneously much too wide and long in the waist.

I also ordered an XS twill linen skirt after I returned the custom coat (because of the price difference between custom and standard sizes). Despite following the size guide, it was too large, so I returned it for the XXS, however this has turned out to be too small. This is despite there being elastic in the waistband! How can neither size fit?

This whole experience has been frustrating, upsetting, and costly. If only they had gotten the custom order correct in the first place, I wouldn’t have had to go through this time consuming and costly process. I can only advise against ever ordering from Son de Flor.

29 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Multiple Wonderful Purchases - Ethical company

I have purchased perhaps 6 times from Son De Flor, and their shipping, quality and customer service are all beyond amazing. They offer clothes that are completely unique to them -swirling, full circle skirts made of high quality, 100% linen. If you are used to modern clothes which have stretch, you will need to size up 1-2 sizes as these clothes do not stretch. I believe they ship from Lithuania, and they pay their valued expert seamstresses a living wage. Worth every penny.

13 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

My favourite piece of clothing

Loved the packaging with the thread and the note in the pocket. Made it feel really special and personal. Shipping was fast. And I absolutely love the skirt. Pockets, beautiful colours, comfortable fabric, beautifully sown and it twirls - perfect! I've gotten so many compliments on it. It won't be my last order from Son de Flor. 🥰

28 de agosto de 2024
Classificada 1 em 5 estrelas

Low quality

I had my seamstress measure me for a skirt and a dress there, I bought them and the dress was too big the skirt was way too tight. The linen is thin and low quality no where on the site did it say you would need a slip. There are several sewing errors. For cheaper clothes I would just deal but these clothes are so expensive. For that price I expect good quality. Don’t buy from here!!!!

26 de julho de 2024
Opinião espontânea
logótipo da Son de Flor

Resposta da Son de Flor

Hello!
Thank you for sharing your feedback. We are truly sorry to hear that your recent purchase did not meet your expectations. We strive to provide the highest quality garments, and it’s disappointing to learn that we fell short in this instance.

We take your concerns seriously and would love the opportunity to make things right.
If the fabric or construction isn’t what you expected, we can arrange for an exchange or a full refund.
Please contact us at info@sondeflor.com and we will be happy to solve this for you ♥
We value your feedback and would greatly appreciate the chance to turn this experience around for you.

With love,
Son de Flor Girls

Classificada 5 em 5 estrelas

Love Sondeflor

I own many dresses from Sondeflor and follow them closely on IG as they are maybe my favourite company. They often have sales so take advantage! Highly recommend.

18 de julho de 2024
Classificada 5 em 5 estrelas

Sehr seriöses Unternehmen

Sehr seriöses Unternehmen, qualitatv hochwertige Textilprodukte, die den Beschreibungen entsprechen, ganz viel Einsarz von Leinenstoff. Professionell verarbeitete Kleidung, gefällige zeitlose Schnitte. Ich habe inzwischen 4 ihrer Artikel gekauft.

20 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I love the dress

I love the dress! The material and craftsmanship is so good and also the packaging is very lovely done.

17 de junho de 2024
Classificada 5 em 5 estrelas

Dream dress

The quality is mind-blowing, beautiful dress. The twirl is just a dream come true as well. I love the colour and the details, so pretty!! Also, very comfortable, yet it fits nicely :)

17 de junho de 2024
Classificada 5 em 5 estrelas

Amazing dress

I bought recently a wrap green dress and it's espectacular. I recently styled it as a forest fairy and the match was perfect! I love its versatility!

12 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

High quality items

Delivery was fast, the items were packed beautifully and I even got a free tote bag that I was not expecting. And as usual the items were of high quality and as I expected.

17 de junho de 2024
Classificada 5 em 5 estrelas

I decided I wanted my dress in a…

I decided I wanted my dress in a different color and the customer service was excellent and changed it for me. The dress is beautiful and well made. These are my favorite dresses now by far. I found it very comfortable to wear all day and in the heat.

20 de maio de 2024

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