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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ethical and high quality brand. The two linen items I have are absolutely perfect and look so high quality! Arrived fast, safely and packaged using zero plastic! Incredible company 10/10 reccomend... Ver mais

Classificada 5 em 5 estrelas

The dress arrived carefully packaged in plastic free shipping materials. It was a delight to unbox, and even more fun to wear. Highly recommended!

Classificada 5 em 5 estrelas

Everything I have ever gotten from Son de Flor has been absolutely stunning! It's almost exclusively all I wear now. I love their dresses (especially the Darcy dress!!) and all their skirts. Their new... Ver mais

Classificada 5 em 5 estrelas

Great quality and lovely dresses. I've ordered three times already this year. The quality is great and after several washes the color stays the same. The order usually comes very fast (I'm inside EU),... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de moda feminina
  2. Loja de roupa
  3. Loja de artigos para cama, mesa e banho

Escrito pela empresa

Linen Clothes & Accessories. In times of rush and change, Son de Flor is silence and calm. Nature and home. Elegance and charm. All our garments are made from natural materials by loving hands and with every detail in mind, but most importantly, the way Son de Flor dresses make you feel. Beautiful. Confident. Special.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

227 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Lovely Experience

My dress was beautifully crafted and of excellent quality. Son de Flor was both professional and friendly. I received my garment on time and beautifully packaged.

19 de dezembro de 2023
Classificada 5 em 5 estrelas

Perfect Dresses for every occasion :)

Son de Flor never fails to amaze me! When I started looking for a prom dress, I stumbled across their page and immediately fell inlove. Their website is very well structured, it has relatable pictures, the measuring system is very accurate, so it's almost Impossible to shop the wrong piece.
They also ship as fast as possible and wrap your order very beautiful, and with a little extra in a pocket which I appreciated very much.

18 de dezembro de 2023
Classificada 5 em 5 estrelas

High quality linen apron

High quality linen apron! This was a gift and the person I gifted it to loved it. Also, it was packaged nicely and arrived very quickly. Can definitely recommend and will buy from them again, they have many beautiful items in their store.

18 de dezembro de 2023
Classificada 5 em 5 estrelas

Wonderful customer service

I recently had to return an item to SondeFlor which didn't fit. They were excellent. The process was very clear and Dovile wrote to say they would process it quickly. The parcel took a long time between Australia and Lithuania but they were understanding and gracious at all times. When received I received my full refund within a day or two. The company is a class act. Superb quality clothes, good processes and a friendly attitude to their customers which is much appreciated. Every wish for a successful 2024 SondeFlor.

4 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

My daughter has wanted one of your…

My daughter has wanted one of your dresses for 3 years. I surprised her this Christmas. It was priceless! She cried. I wish I could show you the video.
I’m a seamstress and have sewn 55 of my 70 years. The quality of the dress is A+.

25 de dezembro de 2023
logótipo da Son de Flor

Resposta da Son de Flor

Hello,

We are truly touched by your heartfelt review! It brings us immense joy to hear that your daughter's Christmas surprise was priceless ♥ We appreciate your kind words about the quality of our dress, especially coming from an experienced seamstress like yourself.

Thank you for choosing our dress and sharing this wonderful moment with us ♥

With love,
Son de Flor Girls

Classificada 5 em 5 estrelas

Communication is happy and helpful!

Prompt communication is happy and helpful. Shopping online can be a bit dauting. At Son de flor. the site has many helpful tools, photos and reviews. But more than that, Dovile answers your questions.
This is a small business and the attention to customers is happy and helpful!

18 de dezembro de 2023
logótipo da Son de Flor

Resposta da Son de Flor

Hello!
Thank you so much for your kind words and for taking the time to share your positive experience with us!
At Son de Flor, we value our customers, and it's heartening to know that our efforts to provide attentive and happy customer service are being recognized ;)
If you ever have more questions or need assistance in the future, feel free to reach out.

With love,
Son de Flor Girls

Classificada 5 em 5 estrelas

Parcel arrived despite the Christmas…

Parcel arrived despite the Christmas rush on post. A beautiful simple package with high quality product - thank you

18 de dezembro de 2023
logótipo da Son de Flor

Resposta da Son de Flor

Hello,
We're thrilled your parcel arrived despite the Christmas rush. We're delighted you appreciate the simplicity and quality of our garments. Your satisfaction means a lot to us ♥

With love,
Son de Flor Girls

Classificada 3 em 5 estrelas

Be careful with their used options

I love many of their dresses, but they are quite expensive, so I was excited to see that a dress I liked in my size came up on their used section. It was still quite expensive, so I was disappointed that when it came, there’s an obvious pull in the zipper area like the reason someone got rid of it was that it was too small for them. For me it fits well but this flaw in the garment should have been noted as I wouldn’t have spent so much money on it. Not even sure if it’s possible to fix it, but that really ruined it for me.

2 de junho de 2023
Opinião espontânea
logótipo da Son de Flor

Resposta da Son de Flor

Hello,
Thank you for sharing your feedback with us. We sincerely apologize for any disappointment you've experienced.
We understand the importance of receiving a garment in the expected condition, and it's regrettable that there was an issue with the zipper area. We genuinely apologize for any oversight on our part in not noting this flaw.
We're committed to making things right for you and will look into this matter further and explore potential solutions.
If returning the garments is an option you'd consider, please contact us at info@sondeflor.com. Alternatively, if there's a way we can assist you in fixing the zipper pull, we're more than happy to explore those options.

Once again, we apologize for any inconvenience caused, and we appreciate your understanding.

With love,
Son de Flor Girls

Classificada 4 em 5 estrelas

Dresses I ordered were perfect

Dresses I ordered were perfect! They fit like they were supposed to after using the virtual fitting room feature. I am more than happy about the quality of the material and work. Only thing that was not perfect about this experience was delivering time. I guess it was very busy for you during thanksgoving sales. But I am glad you send an e-mail about the situation right when i started wondering wjmhats going on.
I am surely gonna get more of these dresses in time!

17 de novembro de 2023
logótipo da Son de Flor

Resposta da Son de Flor

Hello,

Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that the dresses you ordered were a perfect fit ♥

We appreciate your understanding regarding the delivery time, and we apologize for any inconvenience caused by the delay during the busy sales period.
Your satisfaction is of the utmost importance to us, and we're thrilled to have you as a satisfied customer.
If there's anything specific you'd like to share about your experience or if you have any suggestions for improvement, please feel free to let us know. We value your feedback and always strive to enhance our garments.

With love,
Son de Flor Girls

Classificada 5 em 5 estrelas

You can trust thuis company

My experience with son de flor is always great, lovely dresses,quick delivery, very helpfull, good service, quick answers to my questions !

17 de novembro de 2023
logótipo da Son de Flor

Resposta da Son de Flor

Hello,

Thank you so much for your feedback - it's music to our ears!

We appreciate your support and look forward to continuing to bring more loveliness to your wardrobe. If you ever need anything, we're just a message away.

Sending you lots of love and gratitude,
Son de Flor Girls

Classificada 5 em 5 estrelas

Actually it was just a try

Actually it was just a try, because i didn’t believe that quality and fitting would be like on the pictures. But big surprise! The dress fits perfect with wonderful details and the quality is awesome! It’s not my last order for sure!!! Wonderful service, fashion and quality! 100% convinced and happy new customer!

17 de novembro de 2023
logótipo da Son de Flor

Resposta da Son de Flor

Hello,

We're thrilled to read your wonderful review! Thank you for taking the chance and giving us a try – we're delighted to have exceeded your expectations ♥

If there's ever anything you need or if you have more fashion adventures in mind, we're here for you!

Warmest regards,
Son de Flor Girls

Classificada 5 em 5 estrelas

A MUST HAVE!

All of their dresses are lovely...if only I could buy them all...the fabric and feel of their linen is luxurious which is a delight to wear. The lady behind the customer service, Devile, is such a nice and patient person. Thank you Son de Flor...I will be looking forward to the new designs and promotions :-)

17 de novembro de 2023

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