As a parent of a 21-year-old on the autism spectrum, finding tools that truly support independence can be challenging—especially when it comes to personal hygiene. Brushing teeth has always been u... Ver mais
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I bought a Sonic Brush and it works very well. It is comfortable to fit into my mouth and cleans my teeth nicely, making them feel smooth and fresh. I wasn't sure it would work well for me but have be... Ver mais
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Sonic brush makes oral care so much easier, particularly with sensitive gums, and everyone deals with that at some point in time. It’s a game changer, with regular flossing, and not having to wipe bri... Ver mais
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Tuve una mala experiencia con la compra de dos Sonic brush las navidades del 2025. Recibí dos cepillos, uno de ellos dañado. Intenté por todos los medios contactar con Sonic Brush (formulario, mail... Ver mais
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Meet Sonic Brush® - the world's first fully automatic toothbrush. Offering a revolution in dental care, it gives you a full clean in just 30 seconds. With its 360-degree ultrasound brushing and gentle silicone bristles, Sonic Brush makes your oral hygiene routine efficient and effective. Add the innovative cold light whitening, and you're guaranteed a brighter smile. Embrace the future of oral care with Sonic Brush®!
Informações de contacto
Estados Unidos da América
- contact@sonic-brush.net
- sonic-brush.net
4,5
Excelente
531 opiniões
Respondeu a 97% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Not for me, but excellent customer service
I ordered two brushes for my children. Both stopped working after a few weeks. Customer service sent me replacement for both brushes. Those stopped working again. After a little back and forth, I got a full refund for both brushes. Thank you, customer service!
14 de abril de 2026
Opinião espontânea
Resposta da Sonic Brush
Hi Alexandra, our sincere apologies for any issues or frustrations you have experienced, as we certainly do not want that for our customers. It is certainly not typical for both sets of brushes to stop working after a few weeks, and we would love the opportunity to speak with you and gather more information. It could be something as simple as the charging unit getting too wet (not always easy to avoid with our sweet kiddos!). But it is worth discussing to see if we can resolve the issue for you. Your satisfaction is truly important to us. Our support team has reached out to help make things right, and to ensure your Sonic Brush experience is a positive one!
Angela | Sonic Brush Team 💙
Passato il mese di prova personale devo…
Passato il mese di prova personale devo aggiungere alla mia prima impressione facilità di utilizzo una sensazione di freschezza e dì pulizia molto piacevole tanto che vorrei mi contattasse per un' altro ordine la ringrazio e aspetto la sua chiamata
16 de abril de 2026
Opinião espontânea
Resposta da Sonic Brush
Ruggero, siamo felicissimi di aver superato la prova e che hai scoperto anche altri benefici. Ci metteremo in contatto con te molto presto , grazie per la fiducia! Un caro saluto,
Valentina | Sonic Brush Team 💙
I bought a Sonic Brush and it works…
I bought a Sonic Brush and it works very well. It is comfortable to fit into my mouth and cleans my teeth nicely, making them feel smooth and fresh. I wasn't sure it would work well for me but have been pleasantly surprised at how effective this brush is. It isn't harsh on my gums but also cleans them too and massages them as the Sonic Brush comes up against them., I am now a very happy user.
15 de março de 2026
Opinião espontânea
Resposta da Sonic Brush
Hi JR, we love hearing that you are now a very happy Sonic Brush user! It's great you are enjoying all the benefits of your Sonic Brush, and we appreciate you sharing your feedback!
Angela | Sonic Brush Team 💙
I absolutely love this toothbrush
I absolutely love this toothbrush! It’s the best one i ever owned. My teeth feel amazing after brushing with this! Easy to use and the heads are affordable and easy to replace! I highly recommend!!
15 de abril de 2026
Opinião espontânea
Resposta da Sonic Brush
Hi Steve, it is great to know you're absolutely loving your Sonic Brush, and we are thrilled to hear it's the best one you've ever owned! Thank you so much for highly recommending it to others, and for sharing your amazing feedback!
Angela | Sonic Brush Team 💙
Felipe gracias por tu atención
Tuve una mala experiencia con la compra de dos Sonic brush las navidades del 2025. Recibí dos cepillos, uno de ellos dañado. Intenté por todos los medios contactar con Sonic Brush (formulario, mails, hasta por teléfono llamando a EEUU) y no hubo manera. Nadie al otro lado.
Hasta que escribí una reseña en trustpilot y se puso en contacto conmigo Felipe. Le agradezco su atención y su seguimiento.
Puedo decir que mi experiencia es menos mala gracias a él, aún así, no volveré a comprarles porque tienen un largo camino hasta que dispongan de un servicio de atención al cliente real, que atienda, y no tener que acabar en una página web externa como trustpilot.
Casi 3 meses para solucionar una incidencia ajena al cliente es demasiado, sobre todo si durante el primer mes y medio nadie te contesta y solo puedes pensar que has tirado el dinero en una web fantasma. Solo con que alguien hubiera contestado a alguno de mis tres primeros formularios me hubiera dado por satisfecha.
29 de dezembro de 2025
Opinião espontânea
Resposta da Sonic Brush
Hola, Sonia Muchas gracias por tus palabras hacia mi gestión personal; valoro mucho que te hayas tomado el tiempo de mencionar nuestro contacto. Sin embargo, recibimos tu crítica con total humildad. Tienes toda la razón: no deberías haber tenido que recurrir a una plataforma externa para ser escuchada. Lamentamos profundamente que nuestros canales de comunicación fallaran y que tuvieras que pasar por esa incertidumbre desde las Navidades. Tomamos tu comentario como una prioridad absoluta para transformar nuestro servicio de atención al cliente. Tu honestidad es la que nos obliga a mejorar para que, en un futuro, nadie más se sienta desatendido. Gracias por darnos la oportunidad de, al menos, cerrar este capítulo de una forma más positiva. Te deseo lo mejor.
Felipe | Sonic Brush Team 💙
No more bleeding gums
I used to have a problem with bleeding gum. I always put too much pressure on the brush so I didn't brush for long or often enough. Now with sonic brush I have no more problems and enjoy cleaning my teeth.
15 de abril de 2026
Opinião espontânea
Resposta da Sonic Brush
Hi Marcel, we are so happy that your Sonic Brush has improved your overall gum health, and that you now enjoy cleaning your teeth! This is wonderful to hear and we appreciate you sharing that with us!
Angela | Sonic Brush Team 💙
More Than a Toothbrush — A Confidence Builder for Independent Self-Care
As a parent of a 21-year-old on the autism spectrum, finding tools that truly support independence can be challenging—especially when it comes to personal hygiene. Brushing teeth has always been uncomfortable and difficult for him, particularly reaching the back teeth without frustration or sensory overload.
The Sonic U-Brush has been a game changer.
For the first time, he is able to brush his teeth thoroughly and comfortably on his own. The design makes it easy for him to reach every area without the usual struggle, and that has made a huge difference in both his consistency and his confidence. What used to require reminders and assistance is now something he does independently—and takes pride in.
This isn’t just about cleaner teeth. It’s about dignity, confidence, and the ability to take care of himself without stress or discomfort.
If you or a loved one has sensory sensitivities or challenges with traditional brushing, this product is absolutely worth trying. For our family, it has made a meaningful impact in daily life.
10 de junho de 2025
Opinião espontânea
Resposta da Sonic Brush
R, it warms our hearts to hear that Sonic Brush has been a game changer for your son. We are thrilled to hear the positive impact it has made in his daily life, and that it has built confidence and a sense of independence for him--this is exactly why Sonic Brush was created. Thank you so much for sharing your meaningful experience, and for recommending it to helps others as well!
Angela | Sonic Brush Team 💙
Great experience and wouldn't change it…
Great experience and wouldn't change it for the world. Works the front and back teeth equally well.
10 de abril de 2026
Opinião espontânea
Resposta da Sonic Brush
Hi Cedric, we are thrilled to hear your Sonic Brush is providing a great brushing experience for you! Glad to hear it is a good fit front and back and appreciate you sharing your experience!
Angela | Sonic Brush Team 💙
Thought it was just another…
Thought it was just another gimmick....I was wrong, worth every penny. White smile in short amount of time and such a quick and easy go to when you feel the need for a quick brush throughout the day. Highly recommend
6 de novembro de 2025
Opinião espontânea
Resposta da Sonic Brush
Hi Dan, we are so happy you gave Sonic Brush a try and that it was worth every penny for you! It's great to hear you are enjoying all the benefits of it and we appreciate your honest feedback! Thank you for highly recommending it to others!
Angela | Sonic Brush Team 💙
Soft but effective!
My teeth feel really clean and the gadget turns itself off when I have brushed long enough - no effort on my part!
9 de abril de 2026
Opinião espontânea
Resposta da Sonic Brush
Hi Egle, we love knowing Sonic Brush is making your daily routine feel effortless and giving you great results! Your satisfaction is important to us, so that's exactly what we hope to hear. Thank you so much for sharing your feedback.
Angela | Sonic Brush Team 💙
ATTENZIONE è una cosa INUTILE
ATTENZIONE è una cosa INUTILE, soldi buttati via....mi spiace ma non funziona per niente, non pulisce i denti, impasta solamente il dentifricio....che passa lo spazzolino non c'è nulla...
8 de abril de 2026
Opinião espontânea
Resposta da Sonic Brush
Donato, la tua soddisfazione è importante per noi, pertanto un nostro team di assistenza di ha contattato per darti supporto e qualche consiglio su come ottenere i migliori risultati dal tuo Sonic. Attendiamo una tua risposta al più presto in modo da rendere la tua esperienza positiva, un caro saluto
Valentina | Sonic Brush Team 💙
Good Cleaning Ability
Except for the hiccup in the delivery, the product arrived in good condition and I am very impressed with its cleaning ability.
8 de abril de 2026
Opinião espontânea
Resposta da Sonic Brush
Hi Cornelius, it is great to hear that you are enjoying your Sonic Brush! We apologize for any shipping hiccups that may have occurred, but are very happy it arrived in good condition and that you are impressed with the results it provides! Thank you so much for sharing your feedback!
Angela | Sonic Brush Team 💙
The best toothbrush
Absolutely the best toothbrush I've ever had. It's quick, easy, and your teeth feel absolutely clean! Sonic is the best!
2 de dezembro de 2025
Opinião espontânea
Resposta da Sonic Brush
Hi Marvin, thanks for the follow up and for letting us know that your Sonic Brush is still the best toothbrush out there! It's always good to hear back from customers after they have been using it for a while. We are happy it has continued to be a great experience for you and appreciate you being such a loyal customer!
Angela | Sonic Brush Team 💙
Amazing product for young children!
the delivery was prompt for my order, and the items charged as was described in the brochure!!
Then when we used the brushes for the first time with our grandchildren, 3 & 4 year olds, they cleaned their teeth well, however we had to bribe them to get them out of their mouths, unbelievable to us!
2 de março de 2026
Opinião espontânea
Resposta da Sonic Brush
Hi Brian, it is so wonderful to hear that your grandchildren are loving their Sonic Brushes! So much that they didn't want to stop brushing, that's amazing! We really appreciate you sharing that with us and are so happy it is making a positive difference for them!
Angela | Sonic Brush Team 💙
Great toothbrush for kids!
I bought the kids sonic toothbrush for my 7 yo granddaughter. She absolutely loves using it and her teeth are beautiful and white now. I will be buying another one for my grandsons birthday next month. I highly recommend this product!
5 de abril de 2026
Opinião espontânea
Resposta da Sonic Brush
Hi Karen, we love hearing how much kids love their Sonic Brushes, and are so happy your granddaughter is enjoying hers as well! Thank you for highly recommending us to others, and a Happy Birthday (and Happy Brushing) to your grandson too!
Angela | Sonic Brush Team 💙
This is one of the best tooth brushes i…
This is one of the best tooth brushes i have ever used, Sonic brush is so simple to use at first it seems too simple! But after 5 months of use and my latest visit to my dentist for a routine check up, i was happy to hear the dentist asking me what have i changed because my teeth were so much better than on past checks.
1 de abril de 2026
Opinião espontânea
Resposta da Sonic Brush
Hi H Ward, we are so happy to hear the Sonic Brush is one of the best toothbrushes you have ever used, and that your dentist was able to confirm the amazing results you've seen from using it! Thank you so much for sharing your experience!
Angela | Sonic Brush Team 💙
Imposter posing as SonicCare
Took 12 days to get her from China. Horrible piece of crap. Doesn't even clean your back teeth for the adult set. Can't return it because I'm past the 14-day window with it being an Easter holiday weekend.
3 de abril de 2026
Opinião espontânea
Resposta da Sonic Brush
Kristina, thank you for providing your feedback. Please know that our 14-day return policy means you have 14 days AFTER receiving your item to request a return. I can understand how that may have been confusing, but since your order arrived yesterday you are still well within that time frame. Please note as well, we have no affiliation with Philips and offer a completely different type of innovative brushing, so we are certainly not posing as them. In fact, our goal with Sonic Brush is to improve your brushing experience from the standard products out there! Your satisfaction is important to us. Our support team has reached out to help and to provide you with some tips on how to get the best results from your Sonic Brush! Please respond at your earliest convenience so that we can help make your experience a positive one!
Angela | Sonic Brush Team 💙
Best Oral Care Thus Far
Sonic brush makes oral care so much easier, particularly with sensitive gums, and everyone deals with that at some point in time. It’s a game changer, with regular flossing, and not having to wipe bristles across your teeth & gums. Thank You for the device and for after purchase follow up. That’s critical !
4 de abril de 2026
Opinião espontânea
Resposta da Sonic Brush
Hi Thomas, we are thrilled to hear your Sonic Brush has been the best oral care for you thus far! We aim to make it a game changer, and really appreciate you sharing your amazing results with us! We also love following up with our customers to see how things are going and help where needed! Thank you for noting that, and for being such a loyal customer!
Angela | Sonic Brush Team 💙
This is my second Sonic Brush
This is my second Sonic Brush. I think it works as advertised, and I am very happy with it. I keep one at home and I use this one for traveling. I would definitely recommend this product to others. I emailed customer service and a representative called me a week later to go over my questions. This was wonderful and the follow up was much appreciated.
3 de abril de 2026
Opinião espontânea
Resposta da Sonic Brush
Hi Mike, we are glad to hear you're enjoying your Sonic Brushes! Any time you have questions please feel free to reach out, our support team is always happy to help! Thank you for your feedback and for being a loyal customer!
Angela | Sonic Brush Team 💙
My wife is very handicapped
My wife is very handicapped, and can't brush with a regular toothbrush. It was always a real strugle to get her brushed.
The sonic brush is perfect. We help her get it in her mouth and start the back and forth. She finishs the job, a perfecr brush.
3 de abril de 2026
Opinião espontânea
Resposta da Sonic Brush
William, it truly warms our hearts to hear how Sonic Brush has helped your wife, and we're so happy it makes a positive difference for you both! Thank you so much for taking the time to share your experience!
Angela | Sonic Brush Team 💙
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