Soufeel Jewelry Opiniões 

81
•
TrustScore: 2.5 em 5

2,6

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Sadly I've now read other similar reviews. On 2 December I bought a special piece of jewellery for my Dad... left extra time and paid more than $30 for Express post so that it would arrive before Xmas... Ver mais

Classificada 1 em 5 estrelas

This is a terrible company! They are not Australian, and don't be fooled by their 90 day guarantees because they refuse refunds. They make orders incorrect, and then they ask you to pay them to fix th... Ver mais

Classificada 1 em 5 estrelas

The marketed images were nothing like the product delivered. The product not only didn't even look like the same advertised but also was damaged and torn. When contacting with photos as evidence to re... Ver mais

Classificada 5 em 5 estrelas

I am ordering custom face gift from Poland. Customer service helped me a lot! They advised me about proper size (surprise for my wife), they gave me all the information I needed and ensured that I am... Ver mais

Informações sobre a empresa

  1. Ourivesaria
  2. também em
  3. Designer de jóias
  4. Fabricante de joalharia
  5. Relojoaria

Informação fornecida por diversas fontes externas

SOUFEEL designs, manufactures and markets hand-finished and modern jewelry made from genuine materials at the most reasonable and competitive prices. SOUFEEL jewelry is sold in more than 70 countries on six continents through our official website www.s...


Informações de contacto

2,6

Mau

TrustScore: 2.5 em 5

81 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,6

Todas as opiniões

(81)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excelente experiencia

Excelente experiencia! Súper rápido y superaron mis expectativas! Lo recomiendo y pediría muchas veces más. Todos mis amigos están asombrados en redes sociales. Les encantó la idea

7 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great product and great Customer Service

The product is excellent as is.

But the customer service is superb.

I had an issue with my order, and Skype took care of me and looked after our issue with the utmost attention and care.

I highly recommend this product for the product itself, and for the support from the Minebrick team.

1 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

An Authentic Shop of Feels

Soufeel remains consistent in product, customer service, delivery of items, and even decorum, whether customer is right or wrong. That is the kind of thing the world needs...unconditional care. Soufeel seems to show this. Exceptional!

19 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

This is my second time of ordering on…

This is my second time of ordering on Soufeel and I tell you I’ll order again and again. Although you might have to exercise a lot patience before your package arrives but it’s worth the wait . I’m in love with everything I ordered . How about the customer service ? They’d reply me at the nick of time with detailed information about my order . Shirley was indeed kind to me . Thanks Soufeel . Y’all doing a great work . Highly recommended . Satisfied customer 😊

25 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I have been so impressed by the fast…

I have been so impressed by the fast and efficient response from Soufeel. One of the photo cubes I ordered had a slight flaw but was replaced without any problem. The photo cubes themselves are great fun, I’d highly recommend for a gift which is a little bit different. Thank you Soufeel.

18 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Je recommande Soufeel:

Je recommande Soufeel:
1- service client à l’écoute et serviable, il répond à moins de 24h à leur mail.
2- j’ai reçu la commande avant la date prévu
3- Qualité de portefeuille personnalisé est top.

Merci Soufeel.

15 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

These guys are scammers

These guys are scammers. Immediately after checkout and payment they requested addition funds for shipping based on my location, which is metro Melbourne.
I cancelled immediately by email as per their process.
The are still refusing and trying to charge me two days later as they put into production even though they acknowledged my email immediately to cancel - trying to continue extorting funds.
They parade as different company names over socials and all do the same thing. I ordered again on another page - thankfully via PayPal and got exactly the same email. Found out it was them and managed to retrieve the funds via PayPal.
Buyer Beware!!! If you want to loose money, then go ahead but they are nothing but Scammers trying to mislead and extort from the general consumer.

1 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered the couple bobble head statue

I ordered the double bobble head of my husband and me for Valentine’s Day, and I LOVE it! It cracks me up every time I look at it 😂 I was a little nervous after reading some of the comments on the Facebook ad, but I’m very pleased with how ours turned out! The noses are a little off, but I’m sure there are standard templates they use that are the best overall fit. You can definitely tell the bobble heads are us! customer service was a pleasure to deal with, as I messed up my initial order slightly. They were prompt and accommodating in their responses. I’ll definitely use this company again and recommend them to my friends! I wish I could add photos to this review to show what I got vs the pics I sent in.

31 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I was excited to get my plaque

I was excited to get my plaque! When it arrived, I thought the front was scratched and was pretty disappointed. After contacting customer service they reassured me that there was in fact a thin film protector on the front and included a video of how to remove. It looks fantastic!

24 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Definitely recommend photo wallet..

I ordered a personalized wallet for my Son. It is perfect in every way imaginable!! Embossed picture looks just like my Son and his daughter. I couldn't be more pleased. Great quality.. Excellent value.. 5 stars for my purchase.

25 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

This is a terrible company

This is a terrible company! They are not Australian, and don't be fooled by their 90 day guarantees because they refuse refunds. They make orders incorrect, and then they ask you to pay them to fix their manufacturing mistakes. They are affiliated with many scam businesses all with the same business address in Honk Kong. Absolutely avoid!!!

7 de setembro de 2022
Opinião espontânea

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