South Of The RiverOpiniões 

16
TrustScore: 4 em 5

3,8

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Informações sobre a empresa

  1. Butique
  2. Loja de roupa
  3. Loja de acessórios de moda

Escrito pela empresa

A handpicked edit of unique clothing & accessories. Small independent family run business based in the UK.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

16 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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3,8

Todas as opiniões

(16)

7 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Poor quality and customer service

Ordered a pair of animal print trousers, washed them once as per washing instructions and they have torn in several places.
The quality is poor for the price and despite emailing the company several times I have had no response. Customer service is key.
Would definitely not recommend and will not be buying from them again.

12 de junho de 2026
Opinião espontânea
logótipo da South Of The River

Resposta da South Of The River

Hi Suzanna,

Thank you for your feedback and I’m so sorry about this. I can’t find any messages or emails from you or of course I would have replied! I will message you now. Happy Saturday! 💕 xx

Classificada 5 em 5 estrelas

Lovely brand and products

Have ordered a few things from SOTR and I have loved all of them, the dresses are gorgeous and just recently I have bought the Chucky rainbow necklace, lots of compliments.

14 de março de 2026
Opinião espontânea
logótipo da South Of The River

Resposta da South Of The River

Thank you for your kind review! ❤️

Classificada 5 em 5 estrelas

Really lovely jewellery. Treat yourself!

Really lovely jewellery.
I bought 2 bangles and a red and pink tile bracelet with a gold accent tile. I’ve had loads of compliments about how cute and stylish they are. They are well made and arrive in the loveliest gift box. You don’t see that a lot these days, that a lovely touch and gives a solid feel of quality. The jewellery makes a perfect gift but also a treat for yourself. It’s a shame I can’t upload photos to show how lovely they are.
They definitely elevate an outfit with all the colour options available. It’s so much more fun than your generic jewellery!

13 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely fabulous clothes and…

Absolutely fabulous clothes and accessories
I have bought a lot , each and every one of them are amazing, different to the normal high street shops
Lovely team of people I’ve got to know
Have given as presents as well everyone very happy
100% recommend

18 de janeiro de 2026
Opinião espontânea
logótipo da South Of The River

Resposta da South Of The River

Thanks so much for your kind review ❤️

Classificada 4 em 5 estrelas

Beautiful Tulle Skirt

Beautiful Tulle Skirt
I have just taken delivery of a gorgeous, long tulle skirt which fits beautifully. Hoping it will be suitable as my Stepmother of the Bride outfit for next Spring!
My only comment would be that in these days of fast turnaround times, this took a little longer than normal to arrive so don't leave ordering until the last minute!

31 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Customer Service is excellent

Customer Service is excellent. Becky could not have been more helpful and arranged an exchange. I received replacement dress within three days. I would highly recommend South of the River, they are lovely to deal with.

31 de julho de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Disappointed with my item

Ordered an Ooh la la tshirt. Looking forward to receiving it. So disappointed. £31.99 including postage. Utter rubbish. Could spit peas through it. Returning for refund.

4 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Lost tile bracelets - Rerouted to the rightful owner

I ordered some of the beautiful tile bracelets from SOR - a crowd pleaser for all my friends birthdays. After a mistaken delivery address - same road but Manchester not London 🫣 Gina helped get me sorted and we tracked down the lost bracelets and new ones were sent out to my friend within the week.
Thanks Gina and the customer support team for all your help!

3 de junho de 2025
Opinião espontânea
logótipo da South Of The River

Resposta da South Of The River

Hi there, thank you so much for your kind review! these are on their way today xx

Classificada 4 em 5 estrelas

Exactly as described.

Exactly as described.
Soft. Haven't washed yet.
Would say it's a little on the expensive side.
Told as One Size. I'm a 10. Fits absolutely fine with a room. A fun jumper to sling with a pair of jeans for the weekend.
Great delivery service and communication throughout.
Would recommend

10 de janeiro de 2025
Opinião espontânea
logótipo da South Of The River

Resposta da South Of The River

Thanks so much for your kind review, Jackie! Super pleased you love this piece! We are always try to add to our online shopping experience with descriptions, videos and photographs of our products, a huge thank you from us for your recommendation! xxx

Classificada 5 em 5 estrelas

A very happy customer

I have bought two items of clothing from SOTR and give 5 stars to each. The quality seems great and the garments well made. The first was the Jennifer Eyelash skirt and then I bought the Liana Leo Leopard jeans towards the end of 2024. Each time I have worn either item I have had so many compliments! The quality is great and I love the fact that SOTR sell individual garments that aren’t repeated on every high street up and down the country. Delivery was quick and the items were packaged well with nice personal touches. I have no doubt that I will be making further purchases online soon! 🙂

20 de novembro de 2024
Opinião espontânea
logótipo da South Of The River

Resposta da South Of The River

Hi there! Thanks so much for your lovely review it has really made our day! We really try to bring our clients a handpicked edit of quality womenswear and are so, so happy you love these pieces! Thank you for shopping with us! xxx

Classificada 5 em 5 estrelas

Good quality, colourful, friendly

I have now placed four orders with South Of The River and I have been really pleased with all of my purchases - good quality, reasonably priced and individual items that have made a welcome and colourful addition to my summer wardrobe. In particular, I am loving the tile bracelets and the super soft Sophie jumper that has arrived today! 😍 Excellent service and a real family feel.

14 de agosto de 2024
Opinião espontânea
logótipo da South Of The River

Resposta da South Of The River

Thank you so much Lucy for this lovely review! Super pleased you are loving your purchases from us! xx

Classificada 2 em 5 estrelas

Ordered two Sia Eye oversized shirts…

Ordered two Sia Eye oversized shirts for holiday. The shape and style is nothing like the advertised picture.

Not oversized and straight arms with full length sleeves. Poor quality not worth the money.

I’ve ordered the same fabric shirt from a different company and the material is thicker and the shape is as advertised oversized with those lovely 3/4 sleeves. And hangs really well.

I even made my 12 year old daughter try it on to see if it looked oversized and it didn’t even on her and she is a size 8.

24 de julho de 2024
Opinião espontânea
logótipo da South Of The River

Resposta da South Of The River

Hi Caroline, thanks so much for this review and it is very upsetting to hear of your experience with us. We have checked our measurements on our website and they seem to be correct and have described it with the long sleeves as we are selling. We have also checked the fabric content to be correct also. We are a small family business and this is ourselves pictured to show the product and we have also replied to your email about your fully refundable return. We always try our absolute best to describe our products as accurately as possible and are very disappointed you have reviewed as not being the case this time. Kindest regards, SOTR xx

Classificada 3 em 5 estrelas

Terrible quality- Complaint resolved

**** company have rectified and I have had email notification of a full refund***

Terrible quality, will cost you for inconvenience.
Ordered a skirt from the website which should supposedly fit all sizes.
I am a 12-14 and it seemed tight; material was very cheap.
This item should have cost £38
Not only did i pay for shipping it was also £2.50 to return.
Not worth it- do not recommend

15 de julho de 2024
Opinião espontânea
logótipo da South Of The River

Resposta da South Of The River

Hi Amy, thanks so much for your review and it is so upsetting to hear this. We have tried so hard to offer the best customer service and product range. At the time of your purchase, we included a discount with your order. Please do contact us further for any other information you may require. Kindest regards and so sorry again for the upset and disappoint caused here xx

Classificada 5 em 5 estrelas

Fantastic independent clothing company - highly recommended!

After discovering this company via Instagram, I could not have been happier with the speedy customer service, delivery, returns, and refund process (I had to return a couple of items since the sizing was not right).

The prices are just right, and the quality too so definitely will be back for more! Thank you!

7 de agosto de 2021
Opinião espontânea

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