Spa World Opiniões 7911

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

15yrs after purchasing our first spa (Vortex Spectrum which we’ve used nearly daily and loved!) from Charlie Xuereb at Warner’s Bay, we found ourselves upgrading and Charlie has again outdone himself... Ver mais

Classificada 5 em 5 estrelas

We brought our spa here even though we live southern NSW and continue to purchase our supplies here

A empresa respondeu

Classificada 5 em 5 estrelas

Trent from Spa World was fabulous!!! His knowledge of the spas is extensive- he kindly explained differences in products, sales, how to maintain, and since purchase he’s answered multiple questions to... Ver mais

Classificada 5 em 5 estrelas

There isn’t a star rating high enough to give for the EXCELLENT customer service from Michael - the sales consultant at Tank, pool and spar world, Launceston. His customer service was very profession... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de banheiras de hidromassagem

Informação fornecida por diversas fontes externas

Welcome to Spa World. You probably know us as Australasia’s leader in spas, swim spas and saunas. Little wonder, as we have been selling spas in Australasia since 1985. Why do so many people trust us to help them find the perfect spa, swim spa or sauna? It is because we offer: • the most passionate, knowledgeable customer centric consultants in the industry • the widest range of spas and swim spas in the Southern Hemisphere • a dedicated, 7 days a week, English first customer care centre • National, dedicated service technician network • an online consumable and parts store that provides high quality & economical parts. But do not take our word for it. Read our TrustPilot reviews to see what verified customers say about us.

Relaxing your world is our vision.

Escrito pela empresa

We have been Australasia trusted spa retailer since 1985.
Since 1985 we have learned a thing or two about what it takes to build a great spa. We also know that you, our customer, is what allows us to continue our pursuit of perfection.

The Spa World Guarantee

We Guarantee:

Absolute relaxing and attentive customer service from the time you contact us. Relax, we will not compromise on the quality of your spa and if something should ever go wrong we will be there to help you just like we have been for the last 30 years.

Informações de contacto


4,6

Excelente

TrustScore: 4.5 em 5

8 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Spa World Glenorchy

Spa World Glenorchy

Special thanks to Phil Jackson and Mal Moutwari at Spa World Glenorchy, we couldn’t be happier with our Vortex Swim Spa and can’t wait to put up our Vortex Pergola. Phil was very knowledgeable, helpful and easy going, he took the time to answer all our questions and explain the difference between the brands of Swim Spas. He was pivotal in helping us decide which swim spa best suited our requirements and budget. He organised our delivery and the process was well organised.

Mal from Spa World was on site on the day to coordinate the Swim Spa to be craned over the house and ensure it was placed correctly. He then went through the set up procedures with us. I was very impressed with Mal’s professionalism and product knowledge, he has also assisted us on site with several issues since and has been very knowledgeable, helpful and efficient. I am very pleased with Spa Worlds after sale support, it has been fantastic it feels like they really care about their customers.

I would also like to give a shout out to Michael Stringer from Spa World, who has been amazing at organising some engineering documents I required to allow The Vortex Pergola I purchased, to be built on my deck. Thanks to Mal once again for pointing us in the right direction. Once again a great company that gets things done, their service doesn’t stop when the product has been sold. Thank you both so much.

Overall our experience with Spa World Glenorchy has been excellent, and I highly recommend that if you are considering buying a Swim Spa in Tassie that you go and talk to Phil or Mal about a Vortex Swim Spa. And everything that goes with it*

15 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Highly Recommended-Fred at Gregory Hills display centre

Fred has been open, honest, re asuring me everything will be okay. He is a great salesman. I will surely recommend your company.
He sent me a link from the CEO. The video from him was excellent, everything what to look out for. I liked his honesty. This was a huge deal for me to buy and it was something that I wanted after being widowed.

2 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great services provided!

Great services provided! Always ready to support and offer solutions. Theo is just magic! Thanks once again!
p.s. Highly recommended! Theo the best!

1 de outubro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Gregory Hills spa world



From going into the Gregory Hills store and speaking with Fred to speaking with the delivery team has been an easy experience. Fred was very polite and easy going. Wasn't really hassling you to buy but was giving good incentives to make the purchase. The delivery team was very easy to deal with via email and the delivery people that came were also good.

Setting up the spa itself was really easy but I wish there was info on when the spa could be used after shocking spa with chlorine. Also the water care kit didn't come with any measuring instruments so I wasn't too sure how properly measure the chemicals.

Overall experience was great and would recommend spaworld

19 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent products and customer service

We are very happy with the advice that we received from Michael in Launceston, TAS - he answered lots of questions and helped us come to a final decision on which brand/model to buy. The product itself is excellent - so much on offer in the Jacuzzi range! We are extremely happy with our purchase. The delivery of our spa was going to be tricky, so John organised a team of excellent folks to deliver and place our spa in its final location. All went smoothly and quickly with no problems at all, even when dealing with a difficult spot. Overall, Spa World (Tank World) in Launceston has an excellent team with heaps of knowledge and skills. We would highly recommend their business!

1 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Choosing a spa is hard work

There are so many types of spas, it can be really confusing deciding on one. I visited several stores, spent hours researching. Theo from spa world spent hours assiting me as I made my decision over 3 weeks. He was friendly, helpful and honest. He understood this is a big undertaking from landscaping permits, approvals and logisitics. I'm very happy with my brand new spa and all the support I received from the spa world team.

6 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Appalling customer service

We ordered and paid for replacement parts in advance then waited 4 months for their delivery. We also organized for their installation by Spa World in mid October.
We rang today to verify that the parts had arrived and were told the parts had arrived BUT Spa World had sold them to another customer. Rather than apologize and arrange for an express replacement delivery we were told to wait another 4 months.
I would strongly advise anyone against buying anything from Spa World - their incompetence and attitude is the worst I've ever experienced.

30 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A Good Company & a Great Product

Whilst doing extensive research for outdoor umbrellas, I found Spa World Launceston were Shadowspec Umbrella suppliers.
Being able to see an assembled umbrella and the quality of the product was advantageous.
Micheal was very knowledgeable, professional & friendly to boot.
The delivery was timely & having Andrew & Vaughan assemble the umbrella was a surprise bonus.
We are delighted with the umbrella - especially the ability to move it around with the castor base & the easy to use cover when in the stowed position.
All in all a very good outcome - we are very pleased we decided to deal with Spa World Launceston & experience their excellent service delivery with caring staff. Thank you Micheal, Andrew & Vaughan

30 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fred did everything he could to get the…

Fred did everything he could to get the sale over the line. Explained everything well, helped us make an informed decision about which spa was the right one for us. He wasn't pushy and his technical knowledge of the product was top-notch. In the end helped us achieve a long time goal. Bring on the 37 degree water and massaging jets to help ease my back pain.
Thanks again Fred at Gregory Hills Spa World. Would recommend Fred to anyone looking for a spa.

28 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Peter from Spa World North Lakes QLD

Peter from Spa World North Lakes QLD is very good to deal with and a true gentleman. I would highly recommend Peter for spa world North Lakes QLD. He has put a smile on my daughter face Since we purchased a spa. Nothing is too much trouble. I would deal with him anytime as he is old school. I would give him 10 stars if I could. Thanks Peter

7 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional Service

Fred at the Gregory Hills store was very friendly and helpful giving us all the options and walking us through what would suit our needs best. Looked after us from the moment we stepped inside and was not pushy. Extremely happy with our purchase and service.

14 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Solid recommendation!

We visited Spa World Newcastle after a recommendation by our neighbour, and couldn’t be happier. Top quality spa, and top quality service to back it up!

8 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic customer service. Thank you.

Fred was fantastic. He was very helpful and informative and made the process so easy. Very impressed with the company and their staff, especially Fred. Thank you for all your help.

6 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience with Fred.

Great experience with Fred.

When shopping for a new Spa ,
Fred made the experience very easy.
He was very knowledgeable on all the products available and also what we would need to do to prepare our home for the delivery and installation.
Fred was very accommodating to what our needs and requirements were which gave us alot of peace of mind.
We received a great deal it was a simple easy process would highly recommend

1 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful experience

The service and after service of Spa world has been fantastic. A professional organization run by people who care. I purchased a Hot tub which they held for nearly 12 months (waiting on completion of renovations) they travelled over 100km to where we live and have set it up perfectly and provided lots of aftercare with water testing etc. I thoroughly recommend this organisation

30 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A swim spa - finally!

We had been thinking about getting a swim spa for years and finally decided to commit in late 2023. We live about one hour from Hobart and wanted to deal with a business that would provide after sales service and be willing to travel. We decided to go with Spa World in Glenorchy and from initial inquiries to post delivery service we couldn't be happier. Phil and Mal have been outstanding and I particularly want to thank Mal for being fabulous during delivery and post installation follow ups. Often these days, as soon as you have paid your money and are out the door, the business doesn't want to know you, but the opposite has been the case with Spa World. We did have a few minor issues post delivery but Mal was very happy to come and sort things out in a very timely manner. The spa itself is great and the kids particularly love the swim part. As a family, we have spent many hours in the spa and love the fact that our teenagers are happy to chat while in the spa (but prefer their devices as company when on dry land)! While the swim spa was a big investment, I have no regrets (other than we didn't buy it sooner) and I am definitely pleased we purchased from Spa World in Glenorchy.

28 de agosto de 2024
Opinião espontânea

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