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Specialist Crafts Opiniões 

82
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been shopping with Specialist for 15 years, both for school and personal supplies and cannot fault them. Their products are great, the range is wide and the delivery reliable. Their customer se... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I phoned for assistance ahead of my order. The person I spoke to was knowledgeable and gave me a helpful recommendation. Likely an artist! Also, excellent delivery service. Helpful and trouble free.

A empresa respondeu

Classificada 4 em 5 estrelas

Fast turn around time, well packaged, simple ordering process, fantastic product range. However the website does not make it very clear that free delivery for orders over £40 is the order cost ex. V... Ver mais

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Classificada 5 em 5 estrelas

Wide selection of products and reasonable prices. We had a small delay in receiving our order when Royal Mail lost our parcel en route - not Specialist Craft's fault, but they helped to resolve the... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de materiais artísticos
  2. Loja de artesanato
  3. Loja de materiais educacionais
  4. Loja de materiais escolares

Escrito pela empresa

We are a leading supplier of Art, Design and Technology resources to educational establishments, students and artists worldwide. Our extensive range includes over 28,000 products, including our own brand, offering high-quality art materials at sensible prices. Our in-house experts continuously try, test, and develop the range, staying ahead of the trends to ensure you have access to the latest products and techniques. Here at Specialist Crafts, we have over 100 years of experience supplying the highest-quality materials at excellent value for money and providing exceptional customer service from our distribution centres in the UK, Ireland, and Dubai.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

82 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(82)

79 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service!

I phoned for assistance ahead of my order. The person I spoke to was knowledgeable and gave me a helpful recommendation. Likely an artist! Also, excellent delivery service. Helpful and trouble free.

30 de julho de 2026
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Resposta da Specialist Crafts

Thank you for your kind review! We are pleased that you were given a helpful recommendation by our team, and that your order was delivered smoothly.

Classificada 5 em 5 estrelas

Great

Great ! Service is Efficient, and more than reasonable, the product is great ,matches other similar providers .
A all round good experience

29 de julho de 2026
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Resposta da Specialist Crafts

Thank you for your review Natalie. We are pleased you have found our service efficient and that you enjoy our products!

Classificada 5 em 5 estrelas

my order

the order was correct and it arrived on time - what I would expect.

27 de julho de 2026
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Resposta da Specialist Crafts

Thank you for your review Maggie!

Classificada 5 em 5 estrelas

A Five Star company in every way

I have been shopping with Specialist for 15 years, both for school and personal supplies and cannot fault them. Their products are great, the range is wide and the delivery reliable. Their customer service is also extremely good, phones answered by people and problems solved instantly or within the day in more complicated circumstances. I have attended several of their creative courses and always found them very inspiring, practical and helpful. Altogether a very very good company in.

31 de julho de 2026
Opinião espontânea
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Resposta da Specialist Crafts

Thank you for your kind review Dixie. We are pleased that you are happy with our products and service, and thank you for your custom!

Classificada 2 em 5 estrelas

The delivery took ages and the…

The delivery took ages and the communication around that was lacking. I also found the amount of product for the price I paid very expensive especially as I also paid delivery costs.

7 de julho de 2026
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Resposta da Specialist Crafts

Thank you for your review Sarah. I can see that you placed your order on 22/06, and at that time your item was listed on our website as being out of stock. This was also stated on your order confirmation, with a delivery estimate on 1-2 weeks, and your order was shipped on 07/07 as soon as the stock arrived.

Our standard delivery charge is £5.99 for orders below £40.00.

I am sorry that you are unhappy with your order. If you would like to contact our Customer Services we would be happy to discuss things further with you.

Classificada 5 em 5 estrelas

Delivery time was good

Delivery time was good. Kept up to date when to expect the delivery. The only criticism la have is the cost of V A T and shipping

6 de julho de 2026
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Resposta da Specialist Crafts

Thank you for your review Marie, and we are pleased that you were kept up to date with your delivery.

Classificada 5 em 5 estrelas

Excellent

Excellent, clear, factual and very prompt.

1 de julho de 2026
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Resposta da Specialist Crafts

Thank you for the kind review Simon

Classificada 5 em 5 estrelas

Great Customer Service

Wide selection of products and reasonable prices.
We had a small delay in receiving our order when Royal Mail lost our parcel en route - not Specialist Craft's fault, but they helped to resolve the problem quickly and efficiently which means we'd be confident to use them again.

29 de junho de 2026
Opinião espontânea
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Resposta da Specialist Crafts

Thank you for the kind words!
We aim to rectify any issues quickly that should arise quickly with minimum disruption to our customers. Thank you again

Classificada 5 em 5 estrelas

Fantastic

My initial order was lost by the courier (no fault of Specialist Crafts). Replacement orders were rapidly organised and I was updated by email of their progress. Everyone I spoke to in customer service was kind and efficient and James was especially helpful in ensuring that my order was replaced quickly. When the original order did in fact arrive after having received the replacement, I was told to keep the items and use them - amazing customer service! The items are of great quality and I look forward to using them. I will definitely order again - thank you!

25 de junho de 2026
Opinião espontânea
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Resposta da Specialist Crafts

Thank you for your kind words Emily.
We are glad everything was sorted in the end and that you find our products of great quality.
Thanks again

Classificada 5 em 5 estrelas

with an excellent range of art…

with an excellent range of art supplies, with a really easy website to use and order from. delivery is well packaged and comes quickly. i order from here frequently.

8 de maio de 2026
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Resposta da Specialist Crafts

Thank you for the kind words Grace.
We are pleased to hear you find our range excellent, website easy to use and goods arrived well packaged / quickly. Thank you again

Classificada 5 em 5 estrelas

Great

Great, easy to order and quick delivery

9 de junho de 2026
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Resposta da Specialist Crafts

Thank you for the kind words Jane

Classificada 5 em 5 estrelas

Great customer service and wide range…

Great customer service and wide range of products. Had a problem with last order and they were very quick to respond with a helpful solution.

4 de junho de 2026
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Resposta da Specialist Crafts

Thank you for your kind review. We are happy that the issue with your order was resolved quickly and helpfully!

Classificada 5 em 5 estrelas

Good value and quality

Good value and quality, decent service. Delivery was fairly prompt. I’ll be back to buy more art supplies. Thank you

5 de junho de 2026
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Resposta da Specialist Crafts

Thank you for your review Lisa!

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