I used specs at home to order my first pair of online glasses. The frames were over £100 cheaper than seen in the opticians. The process was slick and Kashan was in touch straight away to check the p... Ver mais
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A very helpful, thoughtful and efficient Company. My Granddaughter decided that she didn't like the specs I bought her, and without hestitation, Specs at Home accepted the return and gave me a full re... Ver mais
I contacted Specs at home gave them my glasses make and model, found the one I had, which had snapped in half and ordered them at a very reasonable price. Excellent website, excellent service
Also another great experience with Kashan, who couldn’t have done more to help! Excellent
Informações sobre a empresa
Escrito pela empresa
At SpecsatHome, we have a simple mission statement: to provide designer glasses at prices everyone can afford, while offering unparalleled customer service. That’s why you’ll find the latest styles from top designers like Ray-Ban, Jaeger and Police without the high street premium. What’s better, though, is you can take advantage of this season’s on-trend looks at affordable prices, all from the comfort of your own home. Backed by qualified opticians and offering a wide range of prescription lenses, we really are your one-stop online shop for all your eyewear needs. From sunglasses to fashionable day-to-day specs, we’ve got you covered. All this, with free UK delivery.
Informações de contacto
2 Mapleleafe Gardens, IG6 1LG, London, Reino Unido
- 02038862278
- info@specsathome.london
- specsathome.london
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I've been impressed with the customer…
I've been impressed with the customer service. So responsive and polite. Thank you
The Highlander who broke his glasses
I broke my glasses frame and was desperate to get a new frame asap and i was glad i bought the frame from Spec at Home. I ordered late in the evening and it was nearly the weekend. Their support contacted me to let me know they had rushed through my order and had it in the post but Royal mail may not deliver a special delivery on a Saturday. Their quick process proved to be decisive however and i got the frame in the Saturday post. Superb customer support and fast delivery to the Scottish Highlands.
Trustworthy,knowledgable,professional…
Trustworthy,knowledgable,professional and very helpful.have used 3 times and first class service each time.
Professional and exceptionally helpful service with great prices and choices.
I purchased a pair of Reykjavik specs from Specsathome. I had been looking at those for quite some time; I needed new specs, but they were really expensive locally. I was really pleased to find them here at a much better price. I was a little concerned about ordering them online, as never had done this before for my specs.
I shouldn't have worried, because the process was seamless, and incredibly professional. I had to message Kashan to advise him that I have an eye test a few days after I ordered the specs. I had a reply back immediately to my enquiry and was advised that the specs will be sent asap so I can have them for the eye test. They did arrive in time; they were packaged very well and had come in a lovely case looking immaculate. I have to say, this is the best online purchase experience I ever had. Many thanks; will definitely recommend to others who are looking for new specs.
Prescription sunglasses
This is the second pair of glasses I have had from Kashan. These are prescription sunglasses and he couldn't have been more helpful. He sent me three frames to choose from and then I received the finished sunglasses within a couple of days. Highly recommended.
Friendly and very efficient service
Kashan from Specs at Home was extremely helpful and efficient with all aspects of our order.
We required a specific frame which had be sourced from abroad and Kashan kept us updated throughout and was able to sort out expediated delivery as we needed our order in a hurry.
Many thanks.
Fab experience! Highly recommended!
A great buying experience thanks to a fab customer care!
I found a frame I couldn't find anywhere else, and it was with me the very next day!
Unrivalled service
Eureka !!! a business that fulfils its promises.
I tried most of the high street chains and some independents looking for Arhlo frames.
SpecsatHome found them and they were with me in a couple days at a very affordable price.
I won’t be going anywhere else in future.
Kashan went above and beyond to deliver…
Kashan went above and beyond to deliver for an elderly person after another NHS procured optician had tried to charge over 5 times the market value for plastic frames. Once the integrity of NHS procurement was in doubt, I contacted Kashan who immediately addressed the matter. He was very professional, courteous, timely and conscientious. 'SpecsatHome' delivered a lovely pair of reading glasses with case to a very grateful elderly person.
I strongly recommend 'SpecsatHome'
Thank you so much for helping us out !
That you phoned me to apologise that my…
That you phoned me to apologise that my shipment was slightly delayed. Even so I received my new frames within a week of ordering
Excellent vendeur et conseilleur avec…
Excellent vendeur et conseilleur avec des produits hauts de gamme à des prix tout à fait humains. Je recommande vivement Khashan à toutes les personnes.
Exceptional customer service
Great customer service. Ordered glasses at 4:00 ordered was taken to post office at 4:20 and collected at 4:45. Item received at lunchtime next day.
Broke current frames
Broke my current frames and found specs at home had rthecsame frame. Order process went fine and I have received replacement frames and lenses fitted. Very happy with service...
Excellent service from Specsathome.
Excellent service from Specsathome.
The stepper frames were half the price of high street prices.
Ordered on Friday and received by first class mail on Monday
Value for money
Would recommend
Excellent customer service
Excellent customer service, received my glasses within 5 days and I am 100% satisfied!
I award 10 stars
If I could award ten stars, I would do so
Really good bloke...his own small business...
Customer service off the scale
Product appears faultless
Kashan...you deserve to do very well!
Excellent product and service.
Ordered my glasses last weekend and received them today. I couldn’t be happier. Premium frames with excellent upgraded lenses for a fraction of the price of high street opticians. Customer service was excellent. Would definitely order from them again.
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