Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Just used Speechpad for the first time, for a complicated medical interview, with lots of technicalities and proper names. Very quick, economical and, above all, impressively accurate. Even the pun... Ver mais

Classificada 5 em 5 estrelas

Whether you need closed caption files or video transcription in any file format, Speechpad is the go-to source. If you're transcribing videos yourself or in-house, you're wasting time, money, and reso... Ver mais

Classificada 4 em 5 estrelas

Under promise and over achieve is a great way to run a business. Whenever I've paid for the 24 hour service, the job is completed really fast. However, if I request a 72 hour service, I'll track the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Speechpad is like having your mom transcribe interviews for you -- she makes sure she checks spelling on proper nouns and uses good grammar. It's truly one of the best transcription services out there... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de transcrição

Informação fornecida por diversas fontes externas

Speechpad provides high-quality transcriptions and captions at competitive prices. Our international customer base ranges from Fortune 500 companies to boutique businesses and individuals. Since we began operations in 2008, we have always made customer satisfaction our top priority. To us, that means: a smooth and easy ordering process multiple options for turnaround time high accuracy transcripts and captions 24/7 customer support consistency and reliability We use a thorough qualification and training system to select the best transcriptionists and captioners, and we have developed state-of-the-art technology to manage the service delivery and workflow. This system includes a multi-tier review process with closed-loop feedback to our worker base. Our skilled workers, mature technology and tuned process enable us to consistently deliver world-class services that our customers can rely on.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

111 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service

Love working with SpeechPad. Excellent service. Transcripts are usually done before the deadline and are very accurate.

31 de janeiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service!

I'm a write for a music magazine, and I am always impressed that the transcribers accurately transcribe band names and music gear correctly--including correct spelling.

31 de janeiro de 2017
Opinião espontânea
Classificada 4 em 5 estrelas

Good job Speechpad!

Quick efficient and nearly always accurate. If the transcriber is unfamiliar with certain accents this could prove problematic.

31 de janeiro de 2017
Opinião espontânea
logótipo da Speechpad

Resposta da Speechpad

Thank you for your feedback!

We are currently working on improving our files to transcriber matching algorithms to ensure you're provided with the highest quality transcription.

If you experience any issues in the future, please email us at support@speechpad.com, or contact us through our chat that is available 24/7, and we'll gladly help get it resolved for you.

Classificada 5 em 5 estrelas

Great Company

Great Company! Expectations area always above and beyond!!! Would recommend. :)

30 de janeiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Responsive, accurate, and punctual

We have been happy with the service that Speechpad has offered. They are responsive, accurate, punctual, and well priced. We will continue to utilize their services for our transcription needs.

30 de janeiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Professional Transcription -Fast

I am happy to recommend Speechpad for your transcription needs. As a Marketing Director, I need accurate transcription in a timely manner. A friend recommended I try Speechpad and I am glad I did. Not only is Speechpad fast and professional, but it is also very affordable. My choice for transcription is Speechpad!

30 de janeiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

I needed captions for 4 x 5min videos - speechpad turned it around in record time, almost perfectly. There were a couple of very minor amends required, and speechpad corrected them within hours. I couldn't recommend this service enough!

29 de janeiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Unbelievably good service - fast and flexible

We conducted 10+ hours of interviews with business stakeholders and asked SpeechPad to transcribe them. We got the majority back within 48 hours and the quality was superb. The sheer level of customer service also came as a surprise with consistent one-to-one contact throughout and a willingness to be flexible. They even refunded me when an audio file was uploaded twice by mistake. Good honest service.

28 de janeiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

These Guys are Good

Excellent work. Haven't been late yet, but have been early a number of times. Terrific service.

28 de janeiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Fast, reliable, responsive

Speechpad has been awesome. They're fast, reliable, and competitively priced. If you have an issue they're very responsive and will resolve it quickly. Can't say enough good things.

28 de janeiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Fast and efficient

Fast, cheap quality service. Translations came on time and I was never hassled about payment etc

28 de janeiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Reliable and Fast

I have had very positive experiences with Speechpad (I have done approx 20 jobs with them). The turnaround has typically been significantly faster than promised. In the case of one job with difficult audio, I was updated promptly of the challenge and eventually, informed that they did not feel they could deliver the job with high quality so were refunding my money. I appreciated that.

One unexpected benefit of this service is that it has opened me up to the idea of recording some ideas related to my work verbally onto my phone and then sending them in for transcription. For example, sometimes, ideas come to me while driving and of course, these are long forgotten by the time I can actually write them down (despite my repeated certainty that "I will remember THIS one, for sure!"). Now, I just hit record on my phone and start babbling. Then I send the file to speechpad.com and lo and behold, I end up with a fantastic documentation that would have otherwise been in the land of epiphanies-I-cant-remember.

My only gripe is that audio files on Google Drive don't seem to upload cleanly into the speechpad system. Customer Service, particularly Jill Finch, have been extremely helpful with workarounds to this problem, which is why I have stayed with Speechpad, despite the fact that all of my audio files are stored on Google Drive. But it would be excellent to see this problem addressed.

27 de janeiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Very pleased

Fast and accurate service, responsive customer service. I will be using this service again and am already referring others.

25 de janeiro de 2017
Opinião espontânea

A Experiência Trustpilot

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

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