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speedtrainer.co.za Opiniões 

48
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

To be frank I was really skeptical to order from here because I wasn’t familiar with the store and there were some discrepancies with the online store and the physical stores from Google. But before o... Ver mais

Classificada 5 em 5 estrelas

Placed an order within minutes got an update they packing my order and within few hours got my tracking notification. Next morning woke up with a courier guy pin and bam got my order before 10h00 the... Ver mais

Classificada 4 em 5 estrelas

Feeback response times were excellent, and delivery happened on time and everything arrived in perfect condition. The only negative is the time it takes to receive the items which took a week but that... Ver mais

Classificada 5 em 5 estrelas

I bought the Microsoft 365 Business standard online,I received it and coupler days when I wanted to use it, there was issue with it. I then send the email and my query was addressed quicker that expe... Ver mais

Informações sobre a empresa

Escrito pela empresa

SpeedTrainer is a South African online retailer offering a carefully selected range of clothing, footwear and lifestyle products. We focus on popular, distinctive and hard-to-find styles at competitive prices, with convenient delivery options across South Africa. Our range includes casual wear, tracksuits, retro-inspired clothing, genuine leather footwear, sandals and selected workwear and lifestyle items. Some products are available immediately, while others are offered on pre-order. For pre-order items, we clearly communicate the expected ordering and delivery timelines so customers understand the process before purchasing. SpeedTrainer is an online-only business. Orders are delivered through trusted courier partners, with alternative collection options such as lockers or PAXI pickup points available for certain locations. Once an order is dispatched, customers receive tracking information so they can follow their parcel. Customer service is central to our business. We aim to provide accurate product information, clear order updates and practical assistance before and after every purchase. Where an item becomes unavailable, we contact the customer and offer suitable alternatives or a refund where appropriate. We appreciate every customer who chooses SpeedTrainer and value honest feedback about their shopping experience. Reviews help us improve our service and help future customers shop with greater confidence.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

48 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(48)

47 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Everything

Everything, they were too quick to assist me when my order didn't arrive and kept communicating with me regarding the status of the investigation. I really appreciate your assistance

1 de outubro de 2026
Classificada 1 em 5 estrelas

The quality of my Chelsea T-shirt is…

The quality of my Chelsea T-shirt is good and of good quality. I am just not happy with the turnaround time. I was told the item is in stock but it took close to 2 months for delivery.

30 de setembro de 2026
logótipo da speedtrainer.co.za

Resposta da speedtrainer.co.za

Hi Thabo, thank you for your feedback. We’re pleased you’re happy with your jersey’s quality. Your size L was purchased on pre-order, as stated in the listing and confirmation email, and dispatched on 30 September. We understand the wait was frustrating and appreciate your patience.

Classificada 5 em 5 estrelas

To be frank I was really skeptical to…

To be frank I was really skeptical to order from here because I wasn’t familiar with the store and there were some discrepancies with the online store and the physical stores from Google. But before ordering called all the numbers and spoke with Leonard (I think That’s what he said his name is) very calm guy. He reassured I’ll get my order on time and explained that reviews look the way they look because they just recently joined these platforms for reviews etc even though the stores have been there for decades. I received my order and got exactly what I wanted (omega Sandle ) they were in good condition and beautifully wrapped. The courier service also delivered on time (2 business days) and mind you I’m in Mpumalanga. I’m really impressed. Thank you

26 de setembro de 2026
Classificada 4 em 5 estrelas

Feeback response times were excellent

Feeback response times were excellent, and delivery happened on time and everything arrived in perfect condition. The only negative is the time it takes to receive the items which took a week but that is a very small negative.

17 de setembro de 2026
Classificada 1 em 5 estrelas

I made my purchase on 1 of September …

I made my purchase on 1 of September but I got my order on 17 September..there was no communication until I used ur watsaap number..

14 de setembro de 2026
logótipo da speedtrainer.co.za

Resposta da speedtrainer.co.za

Hi Andronica, thank you for your feedback. We’re sorry your order took longer than expected—we understand how disappointing the wait was.

During the delay, we communicated via WhatsApp, explained the supplier hold-up and offered a full refund if you preferred not to wait. We also shared tracking details once your shoes were dispatched. We do appreciate your point about having to follow up, and we should have been more proactive with updates.

Thank you for your patience and for confirming your shoes arrived. We hope you enjoy your Chuck 70s.

Kind regards,
The SpeedTrainer Team

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