Exceptional Service from the Whisky Experts. I have used the this whisky auction on many occasions. It is based in the heart of Speyside and, as you can imagine, the staff know everything that the... Ver mais
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Leia as opiniões dos outros
We have used Speyside Whisky Auctions quite a few times and the service you get from Darren and his team is always 1st class. Darren will be upfront and honest about your whisky and will give you a... Ver mais
First auction and very impressed. Bidding easy, regular updates on the bids too. Won a few bottles and collected from the shop. Very easy process and really pleasant person to deal with in the shop.... Ver mais
Can't praise this business enough always on hand to lend knowledgeable and friendly advice and always greeted with a friendly welcome upon arrival at the shop. Whether buying or selling I can't faul... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Speyside Whisky Auctions
Escrito pela empresa
Speyside whisky Auctions Limited, situated in Aberlour, was founded by two close friends with a passion for whisky. Both Directors are extremely fortunate to live in the biggest whisky producing region in Scotland, Speyside, with some of the most renowned and much loved distilleries in the world on their doorsteps.
Their own interest in collecting whisky and personal encounters from the use of other online whisky Auction sites gave them the inspiration to set up an online whisky Auction site of their own. Their primary focus was to create a credible easy to use online platform for investors and collectors. From the curious novice to those investors with extensive high worth portfolios, the platform has been designed to make the whole process seamless.
At Speyside Whisky Auctions Limited, our vision is to be the online Auction house of choice for investors and collectors worldwide with a passion for whisky. With our easy to use website, striving to provide an exceptional personal service that exceeds expectations not only the first time but every time, ensuring personal attention to detail in the handling and shipping of whisky and delivery to the customer and payment to the seller in a timely manner, we believe we will be able to bring some of the most rare and collectable malts as well as desirable affordable bottles to our Auctions.
Informações de contacto
110B High Street, AB38 9NX, Aberlour, Reino Unido
- +44 (0)1340 835445
- admin@speysidewhiskyauctions.co.uk
- speysidewhiskyauctions.co.uk
4,9
Excelente
621 opiniões
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Excellent service everything explained…
Excellent service everything explained and payment in bank in record time.
Would definitely recommend them
22 de setembro de 2022
Great experience
Great experience, really helpful in from dropping bottles of to go into auction to getting paid after selling.
30 de agosto de 2022
Easy site to navigate, and check out. Item descriptions accurate
Great site. Will use again
5 de outubro de 2022
First auction and very impressed
First auction and very impressed. Bidding easy, regular updates on the bids too. Won a few bottles and collected from the shop. Very easy process and really pleasant person to deal with in the shop. Looking forward to keeping an eyevon this month's auction for any bargains!
27 de setembro de 2022
excellent service from Speyside Whisky…
excellent service from Speyside Whisky Auctions, good advice and service.
20 de agosto de 2022
Very professional and an extremely…
Very professional and an extremely straight forward selling and buying process. Quick payment.
20 de setembro de 2022
Selling whisky at Speyside Whisky Auctions
Selling whisky at Speyside Whisky Auctions is so easy as there customer service is brilliant who try to accommodate however way they can plus you don't have to wait long to receive your sale proceeds.
30 de agosto de 2022
Very pleased with my experience
This company offers an excellent service and, as a seller, one receives constant email updates as auctions progress. No commission for sellers makes their service especially attractive. Payment was timely. The advice provided on setting a reserve was very helpful and accurate. I expect I will use Speyside Whisky Auctions again.
26 de agosto de 2022
first class start to finish
1 de setembro de 2022
I inherited a whisky from my brother…
I inherited a whisky from my brother and had no idea what it was worth. The staff at Speyside Whisky Auctions were extremely helpful, gave me an estimate of value and I was pleased when it sold for a really good price. I received payment promptly. I would highly recommend this auction.
30 de agosto de 2022
Brilliant auction with very friendly…
Brilliant auction with very friendly service.
16 de setembro de 2022
verry good no problems
2 de setembro de 2022
Easy payment and quick dispatch
Easy payment and quick dispatch. Bottle delivered in good order.
9 de setembro de 2022
Great communication fast delivery 🚚…
Great communication fast delivery 🚚 very well packaged Iam very happy with my new bottles of whisky for my collection. Thanks again everyone at the speyside whisky auction.
31 de agosto de 2022
Good delivery and packaging but rip off insurance charge.…
The packing and speed of delivery were excellent but the thing that I take issue is the price of insurance.
The insurance is 3% like the other whisky auctions but unlike the other auctions I use, Speyside Auctions have a minimum charge of £21. I got a bottle that was £170 so in theory that should have been £5.10 even with VAT that would have been just over £6, asking for £21 insurance is daylight robbery and very poor in my view. My other gripe is that they do answer their emails, so good packing and delivery but far too high with insurance charges and no monitoring of email messages.
30 de agosto de 2022
Resposta da Speyside Whisky Auctions
Thank you for taking the time to leave us a review, it is greatly appreciated as we are always striving to improve our customer experience.
As we explained in our email our optional shipping insurance is 3% of the order value and we have the minimum charge of £21 for orders under £700 due to the shipping insurance surcharge passed onto us.
We also aim to reply to all emails within 1 working day. This was the case with our reply to your initial email as well, we then tried to make further contact with you and informed us that you had not been receiving emails due to a full mailbox.
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