Excellent customer service! Initial order didn't arrive via Royal Mail. Replacement posted immediately. Product itself (three sizes of golf tees) are first class. I will definitely use this company... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Didn't realise bamboo tees were a thing until a friend mentioned he used them. Makes complete sense to reduce plastics, so proud to give a gift that also meets our values. Great delivery times and pac... Ver mais
A empresa respondeu
Excellent service. Prompt delivery after original order was misplaced by RM. Even flung in a few extra tees as an apology. Tees are great and easy to use. The lines on the side are a great i... Ver mais
A empresa respondeu
Love my Spike Golf tees, great quality bamboo construction, nice markings to make height selection easy and consistent. Great product. Ordering was easy and delivered quickly and well packaged, cannot... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We exist to bring 'Death to Plastic Tees'. With our range of regular and castle golf tees we want to convert as many golfers as possible away from harmful plastic golf tees and on to biodegradable bamboo golf tees. And in doing so, we also want to add a bit of edge and punch to the game of golf with a more youthful, charismatic brand.
Informações de contacto
6 Caer Pwll, CF64 4UJ, Cardiff, Reino Unido
- contact@spike.golf
- spike.golf
4,7
Excelente
170 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tees order
Order placed on 27th November 2025. It’s now 11th December 2025 and I have yet to receive anything. This is the second order I have had to follow up on!!!
Update: thanks for the follow up and organising a replacement order.
11 de dezembro de 2025
Opinião espontânea
Resposta da Spike Golf
Hi Phil,
Firstly, can I just extend a second apology that your most recent has not yet arrived. I can see that you ordered from us on the 27 November, but in our defence, you only emailed us yesterday on 11th December to let us know that it hadn't arrived.
We then replied to you on the same day, 11 December, informing you that it had been dispatched on the 30 November, and in a situation completely out of our control, it must have got lost in the post, but we would send you another order as soon as possible. Aside from that, I really can't see what we could have done better in this situation.
As I'm sure you can appreciate, we're a small company, so resending orders that the Royal Mail decides to constantly misplace comes at an additional expense to us, but nonetheless, we have always and will continue to resend orders that don't arrive – just as we have done with yours.
Of course, we could only offer customers tracked postage to account for this, but that makes us a lot less desirable in a competitive market, and even though tracked postage is an option at checkout, we would rather avoid imposing that cost on to every customer.
I've noticed that you have ordered from us 14 times, and I'd like to take a moment to thank you for that support, but I must admit that I am disappointed that you felt the need to come and leave us a 2-star review in an attempt to publicly damage our brand image, when 12 of your 14 orders have been successful.
I would also like to point out that had we received your email about the missing delivery sooner, rather than 14 days after you ordered, then we would have happily rectified the situation sooner.
Hopefully the replacement products will be with you very soon and you're happy with your order. We'd love to see you back in the future.
All the best,
Spike Golf
Colourful & Fun!
I liked the idea of them being bamboo.
Purchased as a Christmas present.
3 de dezembro de 2025
Opinião espontânea
Resposta da Spike Golf
Thanks for taking the time to leave us your review, Sallyann, it really helps us out. Glad you were happy!
All the best,
Spike Golf 💀
Great looking towel ideal for drying…
Great looking towel ideal for drying golf balls. Brilliant price super quick delivery.
5 de novembro de 2025
Resposta da Spike Golf
Thanks for the great review Andrea, it helps us out a lot!
All the best,
Spike Golf 💀
Resposta da Spike Golf
Thanks for taking the time to leave us a great review, Jennifer, we really appreciate it!
All the best,
Spike Golf 💀
Quick delivery
Quick delivery, great towel to wipe golf balls!
7 de novembro de 2025
Opinião espontânea
Resposta da Spike Golf
Hi Dave,
Thanks for taking the time to review us, it helps us out a lot. Glad you were happy with your order and the delivery. An absolutely golfing essential in our humble opinion 👍
All the best,
Spike Golf 💀
Love my Spike Golf tees
Love my Spike Golf tees, great quality bamboo construction, nice markings to make height selection easy and consistent. Great product. Ordering was easy and delivered quickly and well packaged, cannot fault it. Highly recommended.
11 de outubro de 2025
Opinião espontânea
Resposta da Spike Golf
Hi Richard,
Thank you for taking the time to leave your review, it's much appreciated. Hopefully see you again!
All the best,
Spike Golf 💀
Great products but dispatch and delivery too slow
Great products but way too slow on dispatch and delivery. Needed items for a golf weekend away and took way too long, had to buy extra items elsewhere. Had to message to ask where my order was to get things moving.
29 de agosto de 2025
Opinião espontânea
Resposta da Spike Golf
Hi Jaymin,
Thank you for your compliments on our products but I'm really sorry to hear that you had a bad experience with our delivery times. We aim to get all orders dispatched promptly and apologise that yours was one that slightly slipped through the net. We hope that we get another chance to give you a better experience.
All the best,
Spike Golf 💀
Resposta da Spike Golf
Hi Adrian,
Thank you for the great review, it helps us a lot! Hopefully see you again soon.
Spike Golf 💀
Great products, great prices.
Great product, great price. Throw in free delivery in a letterbox postable box and what’s not to love. That and with such bright tees it’s hard to lose them - the downside to other ‘natural’ tees is they’re brown - making them hard to spot on a dry tee box, no such worries here. I always leave the odd one to try and spread the word however 😊
9 de agosto de 2025
Resposta da Spike Golf
Thanks for leaving such a great review, Graeme! We're glad you've picked up on our brightly coloured, water-soluble paint. It was an intentional decision so that the tees were easy to spot on the tee box! Keep spreading the good word. Spike Golf 💀
Great product (bamboo tees) and quick…
Great product (bamboo tees) and quick delivery... will defo order again!
5 de agosto de 2025
Resposta da Spike Golf
Thanks for leaving us a great review, Russ! It's greatly appreciated. 💀
Birthday gift
Saw the offering on the towel bundle.Bought it as a gift. Arrived really quickly and it was greatly appreciated by the birthday boy.I think the company are doing really well.
28 de julho de 2025
Resposta da Spike Golf
Thanks for taking the time to leave a review, Dawn. We're chuffed that the birthday boy was happy! Thank you for the kind words 💀
👍🏻👍🏻👍🏻👍🏻🏌️♂️🏌️♂️👍🏻👍🏻👍🏻👍🏻
24 de julho de 2025
Opinião espontânea
Resposta da Spike Golf
Thanks for the review! Love it 💀
Resposta da Spike Golf
Hi Andrew,
Thank you for taking the time to leave us your review, it really helps us out.
All the best,
Spike Golf 💀
Got exactly what i wanted
31 de maio de 2025
Resposta da Spike Golf
Hi Steve,
Thanks so much for taking the time to leave us your review, it helps us out a lot! Hopefully see you again.
Spike Golf 💀
Cancelled my subscription without…
Cancelled my subscription without warning and told me to re subscribe at a higher price
26 de maio de 2025
Resposta da Spike Golf
Hi Jack,
For clarity, we did message you regarding the need to cancel your subscription, explaining that due to rising manufacturing costs we have actually been losing money fulfilling your subscription order for some time. As a result, we have had to relook at our subscription pricing models.
It was an unfortunate decision that we didn't take lightly, but to be honest with you, after fulfilling your monthly subscription for 22 months we find it incredibly disappointing to see that you have decided to come here to leave us a 1-star review in an attempt to tarnish our brand reputation.
We spend a lot of time and effort making sure that our customers are satisfied with our products and services, and do what we can to build a trusted brand.
It's a shame that you could not understand our situation and felt the need to do this.
Regards,
Spike Golf 💀
Resposta da Spike Golf
Hi Neil,
Thanks for taking the time to review us, we really appreciate it. We've a big drop coming in the next few weeks with a load of new designs, so keep your eyes peeled! Hopefully see you soon.
Spike Golf 💀
Found my perfect tees
Can't complain about any product I've bought from spike golf, recently used a yellow tee I got free from a purchase when I'd ran out of pink ones and hit the best drive I'd ever hit, coincidence I don't know but I'll never be without the yellow tees and in the ground from the second mark
16 de março de 2025
Resposta da Spike Golf
Hi Carl,
Just to clear things up, it was absolutely not a coincidence. 99% of golfers' hit their best tee shots from Spike tees. Thanks for taking the time to leave us your review!
All the best,
Spike Golf 💀
Resposta da Spike Golf
Thank you for taking the time to leave us your review, it helps us out a lot!
Hopefully see you again.
Spike Golf 💀
Resposta da Spike Golf
Thank you for taking the time to review us, we're glad you were happy! Hopefully see you again soon.
All the best,
Spike Golf 💀
Excellent service
Excellent service, easy online ordering, fast delivery, good prices with plenty of choices
15 de janeiro de 2025
Resposta da Spike Golf
Hi Debbie,
Thank you for the great review, it helps us out a lot.
Hopefully see you again soon!
All the best,
Spike Golf 💀
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.