Awful experience and unethical company. They wrongfully charged me, refused to refund me, and tried to get me to be positive to offer it to me. They tried to not reply to me just so they wouldn't have... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Completely useless for bot removal. My account is screaming with bots. Spikerz didn't detect any! I cancelled the service immediately during the trial and then it gave me the option to talk to someone... Ver mais
What a con - I have been using this service on a trial and have been trying to cancel through the website and by emailing them. The only correspondence they have given me is a reminder that my... Ver mais
I've been using IG for my business for years, and the amount of bots I had was just too high. I tried the 7 days free trial on Spikerz and they detected my bots in a few seconds and helped me protect... Ver mais
Informações sobre a empresa
Escrito pela empresa
Social media protection for influencers, businesses and agencies. Providing full protection from social media hacking, platform banning and shadow banning, impersonation and spam on Instagram, TikTok, Facebook, and YouTube.
Informações de contacto
1401 Hudson ST, 07030-5665, Hoboken, Estados Unidos da América
- +1 (123) 456-7890
- support@spikerz.com
- spikerz.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Awful experience and unethical company
Awful experience and unethical company. They wrongfully charged me, refused to refund me, and tried to get me to be positive to offer it to me. They tried to not reply to me just so they wouldn't have to refund me. Finally did. Bad company and ethics, don't give them your money.
Does't work at all, don't waste your time!
I agree with the other reviews: support is very poor. The program claims it will remove bots and improve your profile. This isn't true. After the initial testing phase, the program developed numerous bugs. I called the internal team to discuss the various bugs. They apologized and extended the trial period to fix them, but nothing changed. The idea was sound, but the end result was disappointing. I wasted weeks for nothing.
Doesn’t work, a SCAM
Doesn’t work, don’t trust this app. They will charge you saying it’s a free trial
Great service, great support
Great service from customer support when I had a problem, went out of their way to accomodate me, and refunded a service within 3 days when it was my fault. Really appreciated, thanks Spikerz team
I signed up for a trial and couldn’t…
I signed up for a trial and couldn’t figure out how to cancel. I emailed them requesting to cancel and they never did. They make it difficult to figure out how to cancel your subscription. After they charged my card I asked them to refund my money because I didn’t want to the service and they refused.
DO NOT SIGN UP FOR THEIR TRIAL
Extremely disappointing experience with Spikerz. I reached out before my trial ended to cancel my subscription, but their support team was unavailable. Instead of honoring my request, they prolonged the process, ignored my initial message, and ended up charging me $45 anyway.
When I followed up, their responses were dismissive and unhelpful, blaming me for not manually checking chat updates instead of taking responsibility for their lack of proper customer service. This is unethical business practice, and I wouldn’t recommend this service to anyone.
If you’re considering Spikerz, beware—they make cancellations unnecessarily difficult and will charge you even if you request to cancel on time. Avoid at all costs.

Resposta da Spikerz
- ich wollte abo bots auf youtube…
- ich wollte abo bots auf youtube entfernen , leider kam da nichts als noch nicht verfügbar, werben mit abo bots entferner für youtube und dann so so ein mist. nie wieder habe es gleich wieder gekündigt bevor ich dieser müll website 30euro gönne

Resposta da Spikerz
Completely useless for bot removal
Completely useless for bot removal. My account is screaming with bots. Spikerz didn't detect any! I cancelled the service immediately during the trial and then it gave me the option to talk to someone in "sales" to have manual bot removal. That just sounds like they don't have a product and they are pushing "consulting services" on to the user. I'll stop short of saying this is a scam only because I reduce my credibility.
Charged despite confirmed cancellation
Started a free trial 7 July 2024. Didn’t find the platform useful as it did not provide any specific details about why some posts may be identified as “high risk” or offer any solution on how to remedy.
I emailed spikerz on 7 July, as there is no other way of cancelling your free trail in the account settings.
They responded on 7 July and acknowledged that my trial would be cancelled, stating, “Thank you for reaching out regarding the cancellation request for your subscription. I wanted to confirm that your request to cancel your free trial with Spikerz has been successfully processed, thank you for reaching out and for giving our platform a try”.
Despite this, I was still charged $37.03 AUD on 14 July. They failed to respond to two of my emails seeking answers as to why I was charged; until my bank intervened after I disputed the unauthorised transaction! I had to cancel my credit card and get a new one issued.
I do not trust this company at all and do not recommend!
Very responsive and helpful!!
These guys helped me out a lot with my Insta account. My engagement was not the best in the last couple month, so I thought it might be a „Shadowban“. I googled how to get rid of it and found so many different answers, that I was quite confused.
Luckily I found these guys somehow and gave their service a shot. They did not only help me out, but also were VERY responsive at the same time, texting me back multiple times per day and I did not even pay for the service yet, since it all was in the trial period.
Great job all the way. I would always come back and work with „Spikerz“. ✌🏻
What a con
What a con - I have been using this service on a trial and have been trying to cancel through the website and by emailing them.
The only correspondence they have given me is a reminder that my trial will be expiring soon and there is nothing I need to do as it will auto renew.
A small payment was taken out during the trial period. I sent them a message on facebook which they read and didnt respond to after I said I have been trying to cancel.
My fault for not reading reviews first. But do not sign up to this company.
FAKE REVIEWS. MONEY STOLEN.
ALL THE REVIEWS ARE FAKE.THEY STOLE MY MONEY IN THE FIRST DAY! THEY SAY I HAVE FREE 7 DAYS TRIAL, THAT DOESN'T HAPPEN. AND ALSO, YOU CAN'T CANCEL THE TRIAL. DO NOT USE. DO NOT USE.

Resposta da Spikerz
SCAM
SCAM - don’t sign up for the free trail.
the “CEO” emails you 🚩 when you want to “cancel” your subscription and tells you to reply to confirm and NEVER responds.

Resposta da Spikerz
Best platform for Social Protection!
Best platform for Social Protection!!
Save my Instagram account several times.
Thank you Spikers!!
Satisfied
I've been using it for almost 1.5 months now and I'm really happy with the service they provide!
I tried the 7 day free trial and was…
I tried the 7 day free trial and was really impressed with how Spikerz recognized the bots in my IG account.
Spikerz is super easy to use
Spikerz is super easy to use, providing a great service and super useful. Thanks for everything!
It is a great service
It feels like a great service, it makes me feel much safer with my assets
Had some impersonators hurting my…
Had some impersonators hurting my engagement. A friend recommended Spikerz - best choice of 2023
Protects my social accounts
Protects my social accounts from any kind of hackers or attacks. Also makes sure I don’t get shadowbanned.
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