Offered a bonus wheel spin for $12…
Had a system issue and wasn’t credited a bonus. It was resolved fairly. Does take them some time to respond. Only reason they didn’t get 5 stars. Be patient with them.
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Had a system issue and wasn’t credited a bonus. It was resolved fairly. Does take them some time to respond. Only reason they didn’t get 5 stars. Be patient with them.
Verification problems. I’ve used my Apple Pay for purchases. Everything else verified but can’t seem to get ahold of customer service. It’s been 7 days and I can’t seem to get verified using Apple Pay. They send the same bot response about taking a picture of the front and the back of a card. But it’s a virtual card. They keep rejecting even after sending a bank statement that clearly shows I’ve only made 3 purchases off there site using Apple Pay. So I’m assuming I won’t be getting my winnings because no one is helping or responding to my email.
I am writing to document a recent experience with Spinszy that has been both disappointing and unnecessarily burdensome. An error originating on the company’s side resulted in an issue that directly affected my account and my ability to use the platform as intended. Despite the fact that the mistake was entirely outside of my control, the responsibility to resolve the consequences has been placed on me.
I have complied with every requirement, provided all requested documentation, and followed each step promptly. Unfortunately, the resolution process has lacked the level of accountability and customer care one would reasonably expect from a company operating in this industry.
When an internal error occurs, it is standard practice for a company to offer appropriate accommodations — whether that means correcting the issue promptly, adjusting timelines, or providing a fair remedy that acknowledges the inconvenience caused. In this case, that has not yet happened.
I am hopeful that Spinszy will take this matter seriously and provide a resolution that reflects professionalism, transparency, and respect for its customers. Until then, my experience remains far below the standard advertised.
The games are fun & I WIN 😁.
The verification process was a breeze, and redemption is super quick. I had my winnings within 24 hours.
JUST CHECKED OUTTHIS NEW SITE, VERY DISAPOINTING RETURN TO PLAYER IS NOTHING. AVOID THIS SITE UNLESS YOU LIKE TO LOSE.
This site has paid me multiple redemptions. All we paid within the timeframe they said it would take. Lots of games to choose from and lots of good offers.
Scam! Stay away! They have not been adding my daily sc included in package. And there is NO CUSTOMER SERVICE!!!!
No issues thus far, takes about 3 days to get payout.
Great welcome bonuses, decent game selection. I had a redemption that they said would take three days to process and after that the redemption was sent directly to my bank account. Will continue to play on this casino!
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