Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Thank you Josh at Sportfish. Had to return a line with memory issues ,no quibble or problems. Suggested an alternative and sent it over to me, great service 👍🏻

Classificada 1 em 5 estrelas

made several orders. items that appear to be in stock online are on backorder every time - i am never informed until the parcel arrives with missing items. ruined a fishing trip where i did not have t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Buying tackle on line is sometimes a bit tricky. In this case a Hardy Reel had a fault and I then asked for a different model as its replacement, but misjudged the sizing. What is important however... Ver mais

Classificada 5 em 5 estrelas

Snowbee Classic2 Gunmetal 5/6 Reel Really impressed with this reel I've just purchased from Sportfish. Excellent quality at a price a pensioner can afford. Drag is smooth and strong - infinitely var... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos de pesca
  2. Loja de artigos para desportos ao ar livre

Escrito pela empresa

Sportfish is the ultimate one stop shop for everything needed to enjoy game fishing. Kit yourself out with the latest tackle, equipment & clothing.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

95 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Hopeless service lots of excuses until shop got involved

Hopeless service lots of excuses

Ordered items needed for a trip paid for next day delivery got a tracking link but parcel not shipped they blamed DPD explained were needed urgently assured would be on a pre 10 by email. No surprise then told would be on a pre 10.30 with another courier .....nothing arrives . In fairness Ashton at the Pall Mall shop took it on and we managed to get UPS to deliver by 11.30 ….really it’s DPD and UPS who should get zero stars and Ashton 5

19 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I'm new to fly fishing

I'm new to fly fishing. Danny was very knowledgeable (and patient) and talked me through everything I would need to get going. There was no pressure whatsoever, just good, considered advice. Very wide range of equipment to peruse. I left the store very happy with my purchases and have used the kit since on several occasions and am very happy with the rod, reel, etc. that I was advised to buy. Definitely recommended.

24 de fevereiro de 2024
Opinião espontânea
logótipo da Sportfish

Resposta da Sportfish

Thank you John I will pass on the information to Danny, he will be chuffed.

Classificada 5 em 5 estrelas

Hardy Aydon 6 piece 9ft 5#…

I bought a Hardy Aydon 6 piece 9ft 5# travel rod. Very nice moderate action and light in the hand. Genuine 5# and works well with Rio Gold. Would be overlined with some lines which a half or 1 full size heavier eg Rio Grande.

Very good price and good service from Sportfish. Recommended

13 de março de 2024
Opinião espontânea
logótipo da Sportfish

Resposta da Sportfish

Many thanks for the excellent review!

Classificada 5 em 5 estrelas

First class service and staff that take…

First class service and staff that take the time to communicate with people even if it's only via e-mail, over the moon with my Aydon, a big thank you to all at Sportfish.

15 de março de 2024
Opinião espontânea
logótipo da Sportfish

Resposta da Sportfish

Many thanks Paul, will let the customer service team know!

Classificada 5 em 5 estrelas

Superb

Absolutely brilliant great all round fantastic. Great selection great prices great service very helpful nothing a problem only too glad to assist. Mail order quick no fuss simply great. Will look at other items I will be back.

14 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Sportfish 5star + customer experience

Visited Sportfish on Mon 04/03/2024 to be fitted and purchase waders and wading boots.
My customer experience with Danny was out of this world. Nothing was too much trouble, and his knowledge was second to none. In what seemed like a twinkling of an eye I was kitted out with everything I needed. All in all a very positive and pleasing visit.
Good old customer service is not yet dead, not in this establishment anyway. Many thanks to Danny & Sportfish. Rest assured you will be getting my custom again. A rare five star plus experience, in todays take it or leave world.

4 de março de 2024
Opinião espontânea
logótipo da Sportfish

Resposta da Sportfish

Thank you for the fantastic review, very glad we could help kit you out. I have passed on this review to Danny who will be thrilled with the feedback!

Classificada 5 em 5 estrelas

Excellent company and always quality…

Excellent company and always quality equipment.
Was looking for something as a one off and Danny was extremely helpful and very knowledgeable.

1 de fevereiro de 2024
Opinião espontânea
logótipo da Sportfish

Resposta da Sportfish

Thank you Andrew, I have passed on this feedback to Danny who will be thrilled with the review.

Classificada 5 em 5 estrelas

I have dealt with Sportfish for years…

I have dealt with Sportfish for years the quality of there tackle is second to none orders are extremely well packaged also quick delivery, they are also very helpful if you have questions first class service.

28 de dezembro de 2023
Opinião espontânea
logótipo da Sportfish

Resposta da Sportfish

Thank you David! Really appreciate it.

Classificada 5 em 5 estrelas

Excellent

Taken up fly tying again after 30 years. Great service, good products and speedy delivery. Will happily buy from Sportfish in future.

30 de novembro de 2023
Opinião espontânea
logótipo da Sportfish

Resposta da Sportfish

Thank you Alan for the great review. Enjoy the fly tying!

Classificada 2 em 5 estrelas

There is a fundamental dishonesty about…

There is a fundamental dishonesty about how this company operates.

They invite customers to submit product reviews, but seem to only actually post positive ones on their site.

I've submitted two negative product reviews and they haven't printed either of them. In fact, I can't find a single negative review on the entire Sportfish website!

They list only 5 star Trustpilot reviews on their website ('what our customers think') even though their actual score is below 5!

Incidentally, how does Trustpilot let them do that?

As a retailer Sportish is fine, but I try to avoid using them whenever I can as such basic disingenuity/lack of transparency shouldn't be rewarded.

31 de outubro de 2023
Opinião espontânea
logótipo da Sportfish

Resposta da Sportfish

Hello Steffan,

Thank you for your recent emails regarding the issue with your Hardy fly reel. As agreed, having spoken to Hardy directly and tried unsuccessfully to replicate the problem ourselves, we look forward to receiving your reel so it can be examined for any possible defect.

We do publish negative product reviews on our website, but only after we have investigated the issue directly with the customer. Apologies that in this instance your review was missed. We have changed our process to ensure this won’t happen again.

Kind regards,

Sportfish.

Classificada 1 em 5 estrelas

Failure to deliver

My item was dispatched on 4th October. Still not delivered on October 17th despite contacting the company last week. Not service I expect from Sportfish. John Odell

17 de outubro de 2023
Opinião espontânea
logótipo da Sportfish

Resposta da Sportfish

Hi John, we requested information from you to further assist you as there's no recent order on our system for your name. Please can you respond to this.

Classificada 4 em 5 estrelas

Service

I myself are pleased with the service I received you do get your small ups and downs but they soon rectify it ,as a hole I am satisfied with there service and distribution.

12 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent website and super fast…

Excellent website and super fast delivery, ordered on Tuesday pm and items arrived on Wednesday morning!! you cant get faster than that , will use again in confidence....

28 de setembro de 2023
Opinião espontânea
logótipo da Sportfish

Resposta da Sportfish

Thank you for the great review James! Tight lines.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais