i can confirm that the rest of the reviews for this website aren't bogus. I ordered two shirts for roughly 100 bucks that were supposed to be print by demand, i waited for 4 months, wrote about 3 dif... Ver mais
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Leia as opiniões dos outros
I used to use this company for merch for streaming. Customers had to wait nearly a year to receive orders and Ive been waiting for my payout for said orders for 11 MONTHS! Im expecting to wake up to a... Ver mais
It took about 6 months to receive my order, but I did receive it. The hoodie was decent quality as well. I’m not thrilled with the customer service or fulfillment time, but I am satisfied with the q... Ver mais
A empresa respondeu
Nothing shipped to my followers since November, 2 samples forever in "printing". Endless requests for my patience due to them being overwhelmed, etc... How to kill your successful company in a 6 month... Ver mais
A empresa respondeu
1,9
Mau
854 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 84% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Your order won't be delivered
I placed an order in mid-February and it still hasn't been dispatched nearly 2 months later. When asked, spring support said they had no estimated date. This is completely inexcusable. Do not buy from them.
9 de abril de 2025
Opinião espontânea
Resposta da spri.ng
We’re truly sorry to hear about your experience and the extended delay with your order. We completely understand your frustration, and we agree that this situation is far from what you should expect.
We apologize for the lack of a clear timeline and any inconvenience this has caused. This isn’t the level of service we aim to provide. If you haven’t already, please reach out to our Experience Team at fanhelp@spri.ng — they’ll be able to look into this further and work with you directly to find a resolution.
Thank you for your feedback — we’re taking it seriously and using it to improve moving forward.
I placed an order over 6 weeks ago
I placed an order over 6 weeks ago, and it has been in production ever since. There has been no communication about my order since then.
24 de fevereiro de 2025
Opinião espontânea
Resposta da spri.ng
Thank you for sharing your feedback and we sincerely apologize for the delay in your order. We understand how frustrating it can be to wait without updates, and we're truly sorry for the lack of communication.
For further assistance and to help resolve this as quickly as possible, please don’t hesitate to reach out to our Experience Team at fanhelp@spri.ng. They’ll be happy to look into this and provide more detailed support.
Still waiting on my refund
My order was in processing for a month before I asked them to just cancel it. They claim after 10 business days, if a shipping label isn't created, you are entitled for a refund of shipping costs and I was told I would receive the refund in 3-5 days. The 5 day mark was 10 days ago. I reached out and told them. They said the refund would be deposited soon. I told them it's been a mo th, just cancel my order. I'm still waiting on my refund.
5 de março de 2025
Opinião espontânea
Resposta da spri.ng
Thank you for sharing your feedback. We sincerely apologize for the delays and the frustration this has caused. We understand your concern, and it’s not the experience we want for our customers.
We have located your order and will ensure your refund is processed promptly. Thank you for your patience in the meantime.
Item forever "in production", never to be delivered
The item I ordered immediately went "into production", but it remained in that status well past the anticipated delivery date. I reached out to customer support and they said they would refund it immediately, but they never did. I finally did a charge back once I lost faith that the product or refund would ever arrive. I'm bummed because I really wanted to support the creator who designed it.
8 de abril de 2025
Opinião espontânea
Resposta da spri.ng
Thank you for sharing your experience with us. We’re really sorry for the delays with your order and we understand how frustrating this can be.
If you haven’t already, please reach out to us at fanhelp@spri.ng so we can assist you further and make this right. We appreciate your patience in the meantime.
Requested a payout in January and still…
Requested a payout in January and still haven't received it now in April. Don't use this page and take down any listings.as they are screwing over people buying products too.
Also if teespring replies with the following they didn't even read my post and had a bot replying:
"Thank you for sharing your feedback, and we sincerely apologize for the frustration this has caused. We understand how important timely payments are, and we’re truly sorry for the inconvenience you've experienced. Please know that we take these matters seriously and are working to resolve any outstanding issues.
For any specific payment concerns, we encourage you to reach out to our support team at creatorhelp@spring, where we can look into your case further and assist you. We appreciate your patience as we work to address these issues, and we genuinely hope we can resolve everything to your satisfaction."
8 de abril de 2025
Opinião espontânea
Resposta da spri.ng
Thank you for taking the time to share your experience, and we genuinely apologize for the delays and frustration you've encountered. We fully understand your concerns about the payout process, and we are deeply sorry for any inconvenience this has caused.
To be transparent, we recently experienced some unexpected challenges due to a critical upgrade to our tech infrastructure. This caused delays in our payment processing, but we want to assure you that past-due payouts are now being actively processed, and we are committed to getting everything up to date as quickly as possible.
We also sincerely apologize if our previous response felt like it wasn't addressing your specific concerns. We value your feedback, and it's important to us that you feel heard. Our team is working diligently to improve the platform and support our creators better.
BAD CUSTOMER SERVICE
BAD CUSTOMER SERVICE
I contacted you on March 18th regarding the garment I received, and the print is scorched! There is an agent Edgard and
His response is quite foolish, and it appears that he does not take his job seriously!!! He keeps asking for my order information, but I've already included my order number and a photo of the item I received!
Poor customer service, it's no surprise you don't have a customer service number. 👎
18 de março de 2025
Opinião espontânea
Resposta da spri.ng
We’re sorry for the frustration you’ve experienced and apologize for the delay in resolving your issue. We see that you’ve provided the necessary order number and photo, and we’ll review your case immediately to ensure a quicker resolution.
We’ll work to improve our communication moving forward. Please contact us at fanhelp@spri.ng should you need anything in the meantime.
Total scam they owe me money and keep…
Total scam they owe me money and keep sending messages saying the same nonsense excuses.
I hope my audience gets refunded and I hope to get paid the last amount they owe me. Thankfully it's under 400 bucks. It could have been worse. Teespring used to be great too. I moved to fourth wall
7 de abril de 2025
Opinião espontânea
Resposta da spri.ng
Thank you for sharing your feedback, and we sincerely apologize for the frustration this has caused. We understand how important timely payments are, and we’re truly sorry for the inconvenience you've experienced. Please know that we take these matters seriously and are working to resolve any outstanding issues.
For any specific payment concerns, we encourage you to reach out to our support team at creatorhelp@spri.ng, where we can look into your case further and assist you. We appreciate your patience as we work to address these issues, and we genuinely hope we can resolve everything to your satisfaction.
RUN!!
RUN!!! When it was running "properly", it was fine. But they've STOPPED PAYING OUT CREATORS! Next, your customers won't be receiving the orders they paid for and YOU will be deemed responsible by your fans/customers.
4 de abril de 2025
Opinião espontânea
Resposta da spri.ng
Thank you for sharing your concerns. We sincerely apologize for the frustration and inconvenience this has caused. We understand how important it is for creators and customers to have a smooth experience, and we’re truly sorry for any issues you’ve encountered.
If you're a creator and have any questions regarding payouts, please reach out to us at creatorhelp@spri.ng so we can address your concerns directly. Additionally, for any customer order inquiries, please contact fanhelp@spri.ng for further assistance.
We take all feedback seriously and are committed to resolving any issues. We truly appreciate your understanding as we work to improve our service.
Cool products, slow shipment
I ordered a few items through a separate website and Spring processes them. The items I ordered were really cool looking. Only issue is none of them have shipped yet and I have no idea when they will. It's been a few weeks since I ordered the first item. I don't know when I'll get the items.
31 de março de 2025
Opinião espontânea
Resposta da spri.ng
Thank you for your feedback, and we’re sorry for the delay in shipping your order. We completely understand your frustration and apologize for any inconvenience this may have caused. We’re working hard to process all orders as quickly as possible.
For more detailed information on the status of your order, please feel free to reach out to us directly at fanhelp@spri.ng, and we’ll be happy to assist you further. Thank you for your patience and understanding!
They've stopped paying creators
They've stopped paying creators. I requested a payout before the cutoff day in December, and it's now April. They don't monitor their support chat, they have stopped replying to emails, they don't have a phone number. The last I heard was over a month ago when their email support person (or AI) acknowledged the problem promised to resolve it promptly. The company is defunct, it's clear they do not have staff anymore and are just hoping they can run off with creator revenues before the liquidators arrive.
/edit since posting this review I finally got an email response from 'Amanda', saying "Since acquiring Teespring’s assets in 2022, we’ve prioritized creator payments, distributing over $6M beyond legal obligations", in other words, Teespring was taken over by a company that does not feel they are legally obligated to pay out creators at all.
3 de abril de 2025
Opinião espontânea
Resposta da spri.ng
Thank you for your feedback, and we sincerely apologize for the delays and lack of communication. We understand your frustration and are actively working to resolve payment issues.
We are committed to ensuring creators are paid and improving our support. Please reach out to us directly at creatorhelp@spri.ng so we can prioritize your case. We appreciate your patience during this time.
Teespring is no longer paying out their…
Teespring is no longer paying out their creators, apparently. It appears to be fraudulent or have gone under and is avoiding admitting as much.
2 de abril de 2025
Opinião espontânea
Resposta da spri.ng
Thank you for your feedback. We sincerely apologize for any concerns this has caused. We understand your frustration and want to assure you that we are committed to resolving any issues our creators may face.
If you're experiencing payment delays, please reach out to us directly at creatorhelp@spri.ng, and we’ll do everything we can to assist you. We appreciate your patience and feedback as we work to address these matters.
Scammed my viewers and myself
Scammed my viewers and myself, didn't ship merch and is taking forever to refund. Company has declined heavily, pleas avoid
20 de março de 2025
Opinião espontânea
Resposta da spri.ng
We appreciate your feedback and sincerely apologize for the trouble and frustration this has caused. We take full responsibility for this issue and are truly sorry for the negative experience you and your viewers have had. Please know that we are committed to resolving this as quickly as possible.
To assist you further, we kindly ask that you reach out to us directly via email at fanhelp@spri.ng, so we can address this matter promptly and work towards a resolution. We appreciate your patience as we work to make things right.
HORRIBLE COMPANY
Spring has repeatedly messed up my orders, takes FOREVER to produce and send them, and as a seller I have had the WORST time trying to get the money I've made paid out to me. DO NOT USE SPRING
30 de março de 2025
Opinião espontânea
Resposta da spri.ng
We appreciate your feedback and sincerely apologize for the issues you've encountered with your orders and payments. This is not the experience we strive to provide, and we understand how frustrating it must be.
Please reach out to our support team at creatorhelp@spri.ng, and we'll do everything we can to resolve these issues and assist you with your payout. We truly appreciate your patience and are committed to making things right. Thank you for sharing your feedback.
Spring has owed my company money for months
They've owed our club money for over two months. Support replies to about a quarter of our inquiries regarding the missing funds, but never with any useful information. At a certain point, this is just theft.
28 de março de 2025
Opinião espontânea
Resposta da spri.ng
Thank you for providing this feedback and we sincerely apologize for the frustration and inconvenience this has caused. We understand how important it is to receive the funds you're owed, and we regret that our support team has not been more helpful in addressing your concerns.
Please reach out to creatorhelp@spri.ng, and we will make it a priority to resolve this matter for you as quickly as possible. Thank you for your patience, and we appreciate your understanding.
3 separate orders have gone unfulfilled…
3 separate orders have gone unfulfilled for well over 2 months now. Support has failed to address the issue or even communicate at all.
29 de março de 2025
Opinião espontânea
Resposta da spri.ng
We sincerely apologize for the inconvenience you've experienced with your orders. We completely understand your frustration and the impact this has had. This is not the level of service we aim to provide, and we deeply regret the delay. Please reach out to our Fan Experience team at fanhelp@spri.ng, and we will ensure your issue is addressed promptly. We appreciate your patience and will do everything we can to resolve this matter for you.
They do not pay their creators
They do not pay their creators. I've been waiting four months for the money they owe me. They're also extremely slow about shipping to customers, which reflects badly on the merchants. They send infuriating, bot-generated emails telling you they'll be paying you soon, but they never do. Update: See their reply below. The same runaround, but still no payment. They have no sense of shame.
28 de março de 2025
Opinião espontânea
Resposta da spri.ng
We sincerely apologize for the frustration you've experienced. We understand the importance of timely payments and fulfilling orders, and we are truly sorry for any inconvenience this delay has caused. Please know that we take these concerns seriously and are working hard to resolve the issue. We encourage you to reach out to our Fan Experience team at fanhelp@spri.ng so we can assist you directly. Thank you for your patience, and we will do everything we can to help make this right.
Scam
Scam
Avoid
I’ve placed two orders
Never received anything
request info
Get generated responses request refund get a refund for shipping… 12 weeks later and still not refund or products
30 de novembro de 2024
Opinião espontânea
Resposta da spri.ng
We apologize for the inconvenience you've experienced and understand your frustration. This is not the experience we aim to provide. Please contact our Experience Team at fanhelp@spri.ng, and we’ll work to resolve this promptly.
Thank you for your patience, and we look forward to resolving this soon.
SCAM SCAM SCAM
25 de março de 2025
Opinião espontânea
Resposta da spri.ng
We’re really sorry to hear about your experience. We take all feedback seriously, and it’s important to us that our customers have a positive experience.
If you have encountered any issues, please don’t hesitate to reach out to our Experience Team directly via email at fanhelp@spri.ng. We’re here to help and ensure any concerns are resolved promptly.
Thank you for your feedback!
This company is a complete scam.
I'm a youtuber, and I was using Spring as my merch store. People ordered merch and never got it. I ordered samples of new merch and never got it. I never got paid either. Customer support is almost non-existant. NEVER use this company for anything. It is a total scam.
21 de março de 2025
Opinião espontânea
Resposta da spri.ng
We appreciate your feedback and understand how frustrating it must be, and we truly regret that you encountered these issues with your orders and payments. This is certainly not the experience we want for any of our users.
Please know that our Experience Team is happy to investigate this further and work toward a resolution. We would appreciate the opportunity to assist you directly. You can reach out to us via email at fanhelp@spri.ng. we look forward to resolving this matter as quickly as possible.
Order “in production” for over 2 months
I ordered merch from a creator I love over two months ago and have gotten the run around constantly since then about why my order is still in production and hasn’t shipped. I’ve emailed multiple times asking for updates and I get the same non answer every time. When I placed my order, it said I would receive it within two weeks — clearly a boldface lie. I won’t be buying anything else from them ever again.
14 de março de 2025
Opinião espontânea
Resposta da spri.ng
Thank you for sharing your feedback, and we sincerely apologize for the frustration this delay has caused. We understand how disappointing this situation must be, especially after you’ve been waiting for so long.
Please reach out to us at fanhelp@spri.ng or through our live chat Monday – Friday, 8:30 AM – 9:00 PM EST. We’d like to investigate the cause of the delay and work to get this resolved as quickly as possible for you.
We truly hope to clear this up soon and restore your trust in us. We look forward to resolving this for you soon.
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