spri.ng Opiniões 

854
•
TrustScore: 2 em 5

1,9

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

i can confirm that the rest of the reviews for this website aren't bogus. I ordered two shirts for roughly 100 bucks that were supposed to be print by demand, i waited for 4 months, wrote about 3 dif... Ver mais

Classificada 1 em 5 estrelas

I used to use this company for merch for streaming. Customers had to wait nearly a year to receive orders and Ive been waiting for my payout for said orders for 11 MONTHS! Im expecting to wake up to a... Ver mais

Classificada 3 em 5 estrelas

It took about 6 months to receive my order, but I did receive it. The hoodie was decent quality as well. I’m not thrilled with the customer service or fulfillment time, but I am satisfied with the q... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Nothing shipped to my followers since November, 2 samples forever in "printing". Endless requests for my patience due to them being overwhelmed, etc... How to kill your successful company in a 6 month... Ver mais

A empresa respondeu


Informações de contacto

1,9

Mau

TrustScore: 2 em 5

854 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 84% das suas opiniões negativas

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Como esta empresa usa o Trustpilot

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1,9

Todas as opiniões

(854)

35 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

scam company! buyer beware

put an order in at the beginning of the year and contacted them on 3/8, 4/1, 5/29 and 6/5 for items or refund. Placating words but no action. Reported to my bank and they ruled against me due to waiting too long so I'm just out on a $70USD order. buyer beware - do not buy from anyone who uses spring including da share z0ne. Amaze, spring, teespring is NOT legit or trustworthy

6 de fevereiro de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

We’re sorry to hear about your experience and the frustration it caused. We’re committed to improving our service and resolving issues as quickly as possible.

If you still need assistance, please contact us at fanhelp@spri.ng so we can look into this further.

Classificada 1 em 5 estrelas

Do not order from them, you will not get your product

Produce was ordered in Jan 2025 and was to be received by March 27 and I am still waiting. I have emailed them on many platforms regarding my order. They already took my money and I got nothing. Many ppl in my organization has had the same problems and they say they will refund in 14 days and nothing happens.

20 de janeiro de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

We’re very sorry to hear about the delay and the frustration it has caused you and your organization. We understand how important it is to receive your orders on time, and we sincerely apologize for falling short in this instance.

If you have not yet received your refund or resolution, please contact us directly at fanhelp@spri.ng so we can prioritize your case and work toward a swift solution.

Classificada 1 em 5 estrelas

BAD BUSINESS

They make money on your content and patrons, and do not pay! Support is nothing but bots, generic messages. Shipping is slow, and items do not arrive or arrive months later.

13 de maio de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

We’re sorry to hear about your experience and understand your concerns. We’re actively working to improve payment processing, shipping times, and support response quality.

If there are unresolved issues with your account or orders, please reach out to us at fanhelp@spri.ng so we can assist you directly.

Classificada 1 em 5 estrelas

Two stickers ordered, nothing delivered months later

I placed an order for two stickers. A month passes, no stickers are here. I email support. They say that it’s in production but they don’t have a time table. I email five more times with the same basic response. Another month passes, still no stickers, still no progress on my order. I’m done, I don’t want to email in circles any more. I ask can you please cancel my order. They say yes. 4 days have passed still no refund or confirmation that they have processed a refund. This company is so pathetic. Contacting support doesn’t do anything. Never use this company.

2 de maio de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

We’re sorry to hear about your experience and understand your frustration. We’re continuously working to improve both our fulfillment times and customer support processes.

If your issue is still unresolved, please reach out to us at fanhelp@spri.ng so we can look into it further.

Classificada 1 em 5 estrelas

I am a creator and sell through my…

I am a creator and sell through my facebook page. u\Unfortunately I am realizing and only because I happen to notice 'Amaze Holdings' in my paypal account and looking up that this is Spring, that I haven't received a payment from Dec 2024 until now. And after Googling I realize my customers probably haven't received their items either. And since I have no way of messaging those customers and handling this in private I can only look forward to a nasty review or comment on my page any day now and a ruined reputation for future customers. So, what do I do? I can't even get Spring to pay ME as a creator. I have been with Teespring (Now Spring) for about a decade now. What a way to treat loyal customers!!!

19 de junho de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

We’re very sorry to hear about your recent experience and the frustration this has caused. We truly value our longtime creators and understand how important timely payments and customer satisfaction are to your business and reputation.

Please reach out to us directly at creatorhelp@spri.ng so we can review your account and work to resolve this as quickly as possible.

Thank you for bringing this to our attention. We’re committed to making things right.

Classificada 1 em 5 estrelas

Terrible Company

Was good while it lasted, but some of my customers haven't gotten their order since November. They ordered it in November and still haven't gotten it and it's June. This site is a failure, I am absolutely moving.

18 de junho de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

We’re sorry to hear about the issues your customers have experienced, and we understand your frustration. This is not the experience we aim to provide.

If there are still unresolved orders, please contact us at fanhelp@spri.ng so we can assist further.

Classificada 1 em 5 estrelas

warn your beloved creators and file disputes

Warn your beloved creator about this and encourage them to use another platform for their merch. I've been waiting over a month for a hoodie. The support pages either link to the track order page or loop back into the first support page. The support chatbot also just repeatedly links the track order page. Don't bother. No matter how much you want that thing, you may never get it and the creator may never get paid for it.

Edit because they replied: You can tell by the copypaste response just how much they care. Customer service and fulfillment is the least of problems. I dont even want the item anymore. Pay the artists.

15 de junho de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating delays and support issues can be and are working to improve both fulfillment and customer service.

If you still need assistance, please reach out to us at fanhelp@spri.ng so we can look into this further.

Classificada 1 em 5 estrelas

I would give zero stars if I could!

I would give zero stars if I could!

This “company” owes me and numerous other creators money from sales made, but greedily keep the payments for themselves and don’t even process orders for customers.

They lie and say it is a printer problem, and in other emails they will say it is another issue. This is the worst company you could do business with, they have gave me and my customers the runaround with the same old “just email us and we will sort it out” only to be met with silence.

If you are thinking about using them, don’t! Run for your life and thank me and the other creators who have left reviews here too, later.

Spring if you see this, stop stealing peoples money and not fulfilling orders! I hope more bad reviews roll in and show how truly awful you lot are!!!

14 de junho de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand your concerns and are actively working to address and improve the issues that have impacted some creators and customers.

If you still need assistance, please don’t hesitate to reach out to our team at fanhelp@spri.ng so we can look into your situation directly.

Thank you again for bringing this to our attention.

Classificada 1 em 5 estrelas

Waiting 6 months now…

Was waiting since December of 2024 for my order of staff shirts and decided after 5 months to cancel it and get a refund. Despite finally being told they would - nothing yet.
Have not received any payouts owed either.

10 de junho de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

We’re truly sorry for the long wait and the frustration this has caused. We understand how important your order and payout are, and we regret that your experience hasn’t met expectations.

If you're still awaiting your refund or payout, please reach out to us at creatorhelp@spri.ng so we can look into it and provide an update.Thank you for your patience.

Classificada 1 em 5 estrelas

Do not use Teespring

I made designs for my program at university in late February. Ordered a sample early March. They said it was delayed but I sent the link out to my program because we wanted our merch before the end of the year. It is now June and none of us have received anything. I have reached out to customer service 4 times asking for more information and I get the same reply every time, just saying that they’ve switched to new printers and all the orders are backordered. I requested a payout for the merch at the end of April and also never received it. This company is a scam!

1 de março de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

We’re very sorry to hear about your experience and understand how frustrating this has been. We know delays like this can be incredibly disappointing, especially when tied to something as meaningful as a university program.

While there have been some recent changes that impacted order fulfillment, we’re actively working to resolve outstanding issues. If you’re still awaiting a payout, please feel free to reach out to us directly at creatorhelp@spri.ng for an update on your request.

Classificada 1 em 5 estrelas

Long wait but quick refund upon request

I placed two orders - one in March and one in April 2025. It is now June and I've heard nothing except that both orders have a status of "in production". This seems like a long time to wait while you are holding on to my money. I just submitted a cancel order request. Will update here when I receive a response.

Update - I received a response within 48 hours cancelling my order and processing my refund.

7 de junho de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

Thank you for providing your feedback. We apologize for the delay and lack of updates and we understand how frustrating this is.

We're currently working through some production challenges but are doing our best to get orders out as quickly as possible. If you've submitted a cancellation request, our team will follow up shortly. For direct assistance, feel free to contact us at fanhelp@spri.ng.

Classificada 1 em 5 estrelas

Teespring has withheld MY earnings for over 5 months

Teespring has not given me any of My money for over 5 months.

Teespring is publicly advertising monthly payments, taking orders and creators' money, then privately claiming system upgrades and that payments are coming any day now. Every time I email, they blame upgrades and claim people are getting payments and that mine is coming any day now.

8 de junho de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

We appreciate your feedback and we’re sorry for the delay in your payouts and understand how frustrating this situation is. Our team has been working through a system upgrade that's impacted some creator payments longer than expected.

Please reach out to us at creatorhelp@spri.ng so we can review your account and provide a clear update. We appreciate your patience and are committed to resolving this.

Classificada 1 em 5 estrelas

Absolutely Unacceptable

I’ve never had a worse experience with an online service. I ordered products WEEKS ago — over $60 worth — and not only are they massively delayed past the delivery window, but Spring has completely GHOSTED me. No tracking, no updates, no responses to multiple emails.

This is beyond unprofessional. Their support is nonexistent, and they clearly don’t care about creators or customers. According to their own staff, they lost a major print partner MONTHS ago and are still failing to get it together. Why are you still taking people’s money if you can’t fulfill orders?

7 de junho de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

We're very sorry for the delays and lack of communication you experienced. This isn’t the level of service we strive for. We’ve faced some unexpected fulfillment issues but are actively working to resolve them.

You're welcome to reach out to fanhelp@spri.ng, and we’ll be happy to provide an updated status on your order. Thank you for your feedback and patience during this time.

Classificada 1 em 5 estrelas

I ordered band shirts for a band I…

I ordered band shirts for a band I follow. When I didn't receive them I reached out and was given a lame excuse for why. After weeks of asking for a refund I'm still getting the run around. This place is a scam

6 de junho de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

Thank you for bringing this to our attention. We're truly sorry to hear about your experience and the frustration it’s caused. This is not the standard we aim for, and we understand how disappointing this must be.

Please reach out to us at fanhelp@spri.ng with your order details. We’d like to review this further and make things right. We hope to resolve this for you soon.

Classificada 1 em 5 estrelas

Never fulfilled my order

I placed an order for 2 items on May 22nd. They offered a couple options for shipping; $10 for standard, or $13 for slightly faster. I selected the $13 option. When I went to checkout, it didn't give me a total at all and didn't show me any of the shipping charges. I decided to place the order anyways, and when I received my receipt, not only was I charged for shipping separately for each item, which was never disclosed to me before purchasing, but also the shipping charges were $10.49 and $10.99 respectively.

The latest delivery date for the first item was May 28th. As of right now, it is June 6th and the item tracking for both items say they are "in production" and have not been updated since May 22nd. I looked up the company online and saw the hundreds of other people experiencing the same things, both as a merchant and as a customer. I have requested a chargeback from my bank and will not be doing business with Spring in the future.

22 de maio de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

Thank you for taking the time to share your feedback. We’re truly sorry for any inconvenience this experience may have caused. it’s certainly not the level of service we strive to provide.

Your concerns are absolutely valid, and we’d appreciate the opportunity to make things right. Please don’t hesitate to reach out to our Fan Experience Team at fanhelp@spri.ng with your order details. We’ll be more than happy to look into this for you and assist in any way we can.

Classificada 1 em 5 estrelas

It’s a scam

It’s a scam. I wished I read this earlier. THEY WILL STEAL YOUR MONEY. DONT ORDER FROM THEM AT ALL. NO REFUNDS AND NO ORDER. SEE THE CONSISTENCY IN THE APOLOGY IN EACH BAD REVIEW WHEN THEY RESPOND. That’s all you will be getting back is the bs apologies but NOT HOUR PRODUCT OR REFUND.

29 de maio de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

We’re very sorry to hear about your experience and understand your frustration. This is not the standard we hold ourselves to, and we want to make things right.

Please reach out to our Fan Experience Team at fanhelp@spri.ng so we can review your order and work toward a resolution as quickly as possible.

We sincerely apologize for the inconvenience and appreciate you bringing this to our attention.

Classificada 1 em 5 estrelas

Ordered almost two months ago and shirt…

Ordered almost two months ago and shirt still says it’s in printing. FAQ on refund doesn’t work.

29 de maio de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

Thank you for your feedback. We’re truly sorry for the long delay with your order and any frustration this may have caused. We understand how disappointing this must be.

Please reach out to our Fan Experience Team at fanhelp@spri.ng so we can personally look into your order and make things right as quickly as possible.

Classificada 1 em 5 estrelas

Don't fulfill orders or refund you

One time I was able to get shirts from them as a gift, and though the sizing was extremely small, they were decent shirts. A couple months later, I tried to order two sweatshirts from the same seller for almost $100 total, and they were never sent. I had to reach out multiple times. First they told me that they would be sending them soon, then after waiting another month without any updates, I reached out to ask for a refund. They told me they would send my request to the cancelation team, email me following up, and refund me. It's been two weeks and none of those things were ever done. These items were supposed to be gifts for a birthday early in March, it's now almost June and I never received the items or any refund, though they of course instantly charged me when I placed the order. I don't recommend purchasing anything from this platform.

28 de maio de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

We’re really sorry to hear about the trouble you’ve experienced. From the initial sizing concerns to the delays and lack of follow-up on your refund, we understand how frustrating this has been.

Please reach out to our Fan Experience Team at fanhelp@spri.ng so we can look into your case and work to make things right as quickly as possible.

Classificada 1 em 5 estrelas

SCAM. Do not order!

Ordered a shirt on 04/07/25. Said it would be delivered by 04/22/25. Never got any updates saying it had been shipped. Spoke with customer service on 05/05/25 asking to cancel my order and have my purchase refunded. The rep said he’d send the request to the refund department. Haven’t gotten a refund and have been messaging them for weeks now with no response. It’s 05/28/25 now and haven’t gotten a refund or any replies. DO NOT BUY FROM THIS SITE!

7 de abril de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

Thank you for sharing your experience. This delay and lack of communication is unacceptable and not what we strive for. We understand how frustrating this must be and sincerely apologize for the inconvenience.

Please reach out directly to our Fan Experience Team at fanhelp@spri.ng so we can urgently look into your refund request and make this right.

Classificada 2 em 5 estrelas

Nothing shipped to my followers since…

Nothing shipped to my followers since November, 2 samples forever in "printing". Endless requests for my patience due to them being overwhelmed, etc... How to kill your successful company in a 6 month window. Unreal.

27 de maio de 2025
Opinião espontânea
logótipo da spri.ng

Resposta da spri.ng

We're truly sorry to hear about your experience and the delays you've faced. We sincerely apologize for the lack of communication and fulfillment issues. This is not the standard we aim to uphold, and we’re actively working to make things right.

Please reach out to our Fan Experience Team at fanhelp@spri.ng so we can look into your specific case and provide the support you deserve.

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