i can confirm that the rest of the reviews for this website aren't bogus. I ordered two shirts for roughly 100 bucks that were supposed to be print by demand, i waited for 4 months, wrote about 3 dif... Ver mais
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Leia as opiniões dos outros
I used to use this company for merch for streaming. Customers had to wait nearly a year to receive orders and Ive been waiting for my payout for said orders for 11 MONTHS! Im expecting to wake up to a... Ver mais
It took about 6 months to receive my order, but I did receive it. The hoodie was decent quality as well. I’m not thrilled with the customer service or fulfillment time, but I am satisfied with the q... Ver mais
A empresa respondeu
Nothing shipped to my followers since November, 2 samples forever in "printing". Endless requests for my patience due to them being overwhelmed, etc... How to kill your successful company in a 6 month... Ver mais
A empresa respondeu
1,9
Mau
854 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 84% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
if i could give ZERO STARS I WOULD
if i could give ZERO STARS I WOULD! I will NEVER do business with shady people. Thankfully I never made an order through them with their current team and I feel like whoever is running this crap show should not only be arrested but heavily fined for each bit of merch people ordered and didn't receive. DO BETTER
5 de maio de 2025
Opinião espontânea
Resposta da spri.ng
We’re sorry to hear your impression of our company and understand the concerns you’ve raised. While it’s unfortunate to hear this level of frustration, we take feedback like this seriously and are committed to improving our operations and service.
If there’s anything specific we can look into or clarify, please don’t hesitate to reach out to us directly at fanhelp@spri.ng so we can provide further assistance. We hope to resolve this for you as quickly as possible.
I’ve ran a merch page for 3 plus years…
I’ve ran a merch page for 3 plus years and something happened around Christmas 2024. I have had multiple people complaining about delayed issues and not being able to contact anyone. There is no phone number to call? What kind of a company doesn’t have a customer service line. I have a current order that was submitted on February 21st. It’s now may 2nd it’s still in production. I’m still owed money from January and no one ever responds to my chats or emails. This company needs to be investigated
2 de maio de 2025
Opinião espontânea
Resposta da spri.ng
We’re very sorry to hear about your experience. We understand how disappointing these delays and lack of communication have been, especially as a long-time creator. This is not the standard we strive for, and we truly regret the frustration it’s caused.
Please reach out to creatorhelp@spri.ng with your account info and we will be happy to look into this for you. We hope to resolve this for you soon.
Probably will never receive my 4 month late order
I have been waiting for my order for 4 months and have had to contact support 3 times. The first time they gave me some unhelpful "we're behind on orders" response (that was around 3 months ago), and so I contacted them again like a month and a half later, and NO ONE got back to me. I contacted them again today, and I bet I'm going to get another "we're behind on orders" response. I doubt I'm ever going to receive my order (other people online have said the exact same thing), and I honestly want my money back at this point, but I doubt support would even try to help me with that anyway.
2 de maio de 2025
Opinião espontânea
Resposta da spri.ng
We’re very sorry for the delay and the lack of communication — we understand how frustrating this has been. This isn’t the experience we want for our customers, and we truly appreciate your patience.
Please contact us at fanhelp@spri.ng with your order number, and we will be happy to look into this further and provide a resolution that works best for you.
Executives should be jailed
This company is ran by scammers and I hope that the executives are all arrested for fraud. They do not pay out their creators on time and they do not fulfill orders correctly if they even fulfill it at all. Their support team is horrible and does not respond to tickets. I hope the FTC shuts them down and takes every penny from their shitty CEO.
28 de abril de 2025
Opinião espontânea
Resposta da spri.ng
Thank you for your feedback and we’re sorry to hear about your experience and take these concerns seriously. This is not the level of service we aim to provide, and we’d appreciate the opportunity to address the issues you’ve raised.
Please reach out to us directly at fanhelp@spri.ng with your details so we can look into this further and work toward a resolution. We hope to resolve this for you soon.
GARBAGE COMPANY, DONT BUY
garbage. trash. waiting for 3 months for simple merchandise.
2 de março de 2025
Opinião espontânea
Resposta da spri.ng
I’m really sorry to hear about the delay. That’s not the experience we want for our customers. We understand how frustrating this has been and would love the chance to make it right.
Please reach out to us at fanhelp@spri.ng with your order number so we can resolve this as quickly as possible.
Thank you for your feedback.
Spring used to be good years ago
Spring used to be good years ago, but now they're not fulfilling customer's orders nor are they paying out to creators all they do is give scripted apologies and excuses.
30 de abril de 2025
Opinião espontânea
Resposta da spri.ng
We’re sorry to hear about your experience and understand your frustration. We know how important it is to fulfill orders and pay creators on time, and we’re working hard to fix the issues that have caused delays.
Your feedback is valuable, and we’re committed to making things right. Please contact us at fanhelp@spri.ng so we can assist you directly.
Thank you for bringing this to our attention.
Absolute scam of a company
Absolute scam of a company. Ordered a product almost 7 months ago and still have not received product from them. Any time you try to get an answer from them, they just say its 'in production' and that they're sorry. Would NEVER use again, and certainly don't recommend.
24 de outubro de 2024
Opinião espontânea
Resposta da spri.ng
Thank you for sharing your feedback. We’re truly sorry for the delay and understand your frustration. This is not the experience we strive to provide.
Please contact our customer support team at fanhelp@spri.ng, and we’ll do our best to resolve this issue as quickly as possible.
It used to be ok but it kept getting…
It used to be ok but it kept getting worse. Payouts have been 3+ months late, and my customer orders are being shipped late as well. There's no visibility to customer orders, so I have no way to follow up or give them updates. Spring customer service keeps giving the same canned response to issues and nothing is resolved in a timely manner. The Fresh Vine Wine acquisition just made it worse, and they keep releasing new updates and upgrades without fixing the problems.
29 de abril de 2025
Opinião espontânea
Resposta da spri.ng
We’re sorry to hear about the challenges you've experienced with payouts and order delays. This is not the experience we aim to provide. We’re actively working on improvements, and your feedback is crucial to that process. Please reach out to our Creator Experience Team at creatorhelp@spri.ng, and we’ll do our best to resolve these issues as quickly as possible.
Unsatisfactory production times
27 de abril de 2025
Opinião espontânea
Resposta da spri.ng
We’re sorry to hear that our production times didn’t meet your expectations. We’re continuously working to improve turnaround and appreciate your feedback. If you need help with a specific order, please reach out to our team at fanhelp@spri.ng.
Disgusting company
Not paying creators, expect multiple lawsuits
26 de abril de 2025
Opinião espontânea
Resposta da spri.ng
We’re sorry to hear about your experience and take these concerns seriously. Please contact our Creator Experience Team at creatorhelp@spri.ng so we can look into this and get it resolved as quickly as possible.
Absolutely terrible experience
Absolutely terrible experience. I placed an order with Team Spring, but due to delays, I canceled it — well before anything shipped. They confirmed my cancellation and told me my refund was being processed. That was over five days ago, and I still have no refund and no real communication.
They even asked me not to reply to their emails so my ticket would "stay in the queue," which feels like an excuse to ignore customers.
At this point, it’s clear they do not respect their customers' time or money. I would not recommend ordering from Team Spring. Be cautious — their customer service is slow, unhelpful, and leaves you chasing after your own refund.
27 de abril de 2025
Opinião espontânea
Resposta da spri.ng
Thank you for your feedback and we sincerely apologize for the frustration and lack of timely communication you’ve experienced. This is not the level of service we strive to provide.
Please reach out to our Experience Team at fanhelp@spri.ng so we can review your case and ensure your refund is fully resolved. We appreciate your feedback and are working to improve the customer experience.
Just a scam!
This company is just flat out ripping people off! I ordered some stickers in early February, and they've been "in production" for almost 3 months now. I'm assuming I'll never see my order. I feel bad for any creators that have had their reputations tarnished by associating with these pirates!
6 de fevereiro de 2025
Opinião espontânea
Resposta da spri.ng
We’re very sorry to hear about your experience and completely understand your frustration. This delay is far from the standard we aim to uphold, and we sincerely apologize for the inconvenience.
Please reach out to our Experience Team at fanhelp@spri.ng so we can look into your order and make things right. We’re committed to resolving this and restoring trust for both customers and creators.
Thank you for bringing this to our attention.
Does not care about creators or customers
I have 26 customer orders from December 24th to March 8th that have yet to be shipped. That is over $740 worth of merchandise. I have an email thread with 10 emails since March 29th and nothing has been done. I also have not been paid for any sales since January 2025. This company does not care about their customers or their creators and the customer service are kind but are not helpful. Terrible company and incredibly frustrating.
25 de abril de 2025
Opinião espontânea
Resposta da spri.ng
We're truly sorry to hear about your experience and completely understand your frustration regarding the delayed orders and missing payments. This is not the experience we want for our creators or their customers.
To resolve this as quickly as possible, please reach out to our Experience Team at fanhelp@spri.ng. They’re best equipped to look into your account details and provide a solution.
We appreciate you bringing this to our attention and are committed to making it right.
Breaking Domain Laws
Request my Domain on the 19. Law states
Registrars provide the Auth-Code to the domain name holder in one of two ways:
Allow the registrant to create its own Auth-Codes through a control panel, or
Provide the Auth-Code within five calendar days of a request
25 de abril de 2025
Opinião espontânea
Resposta da spri.ng
We apologize for any delay regarding your domain request. We are committed to meeting the required timelines and ensuring your needs are addressed promptly. Please contact our Creator Experience Team at creatorhelp@spri.ng with your request details, and we’ll assist you in resolving this matter as soon as possible. Thank you for your understanding.
Haven't received my order in almost 6…
Haven't received my order in almost 6 months! Do not do business with them. They are scammers and keep making excuses. This ship is sinking fast!!!
25 de abril de 2025
Opinião espontânea
Resposta da spri.ng
We sincerely apologize for the significant delay with your order and understand your frustration. This is far from the experience we aim to provide. Please reach out to our Experience Team with your order details at fanhelp@spri.ng, and we will investigate the issue and work toward a prompt resolution. We are committed to making things right and appreciate your patience.
Payouts Missing / Orders Unfulfilled!
I haven't received payouts I am owed since January. Supporters of my channel have been complaining of orders not fulfilled after months of waiting. Customer support promised fixes and they never come.
I would not go near this company again. I am parting ways and instructing my viewers to request refunds/chargebacks and then I'm replacing them with a company we can trust.
Do better, spri.ng.
22 de abril de 2025
Opinião espontânea
Resposta da spri.ng
We sincerely apologize for the delays with both order fulfillment and payouts. We understand how frustrating this situation has been, and we are actively working to resolve these outstanding issues as quickly as possible.
Please feel free to contact our Experience Team via email at fanhelp@spri.ng with your order details, and we will do our best to provide a resolution that works for you. We appreciate your patience and are committed to making things right.
It's been months
Placed 2 orders in January, they still show as printing as of today.
26 de janeiro de 2025
Opinião espontânea
Resposta da spri.ng
Thank you for your feedback and we sincerely apologize for the delay with your orders and understand your frustration. This is not the experience we want to provide.
Please reach out to our Experience Team via email at fanhelp@spri.ng with your order details so we can investigate and work toward resolving the issue as quickly as possible. We appreciate your patience.
Terrible Company
Ordered one T-shirt on 12/24/2024. Forever stuck in "processing". Never got it. I filed a chargeback. Y'all suck
24 de dezembro de 2024
Opinião espontânea
Resposta da spri.ng
We sincerely apologize for the delay and the frustration this has caused. This is not the experience we aim to provide. Please feel free to reach out to our Experience Team via email at fanhelp@spri.ng with your order details so we can look into the issue and work toward a resolution. We value your feedback and hope to resolve this as quickly as possible.
I ordered $160 worth of hoodies January…
I ordered $160 worth of hoodies January 18 2025. It is now April 23 2025 and nothing. Still says “Printing” and support is unresponsive. If that’s not a scam then I don’t know what is. I just want my money back at this point.
23 de abril de 2025
Opinião espontânea
Resposta da spri.ng
Thank you for your feedback and we’re very sorry to hear about this experience and for the extended delay with your order. This is far from the level of service we strive to provide.
We kindly ask that you reach out to our Experience Team via email at fanhelp@spri.ng with your order details so we can investigate the issue and work toward a prompt resolution. We truly appreciate your patience and hope to make this right.
Horrible company that's possibly breaking the law
Stay far, far away from Teespring.
I payed extra for fast shipping and my package has been delayed over and over for more than 2 months. Customer service does not respond to my messages. Yesterday I was given a tracking number for my shipment, but the tracking number is not even valid according to the courier who supposedly has my product. I have no idea the status of my order and have been kept completely in the dark the entire time.
Truly sad considering I used to use this company to supplement my business. I can say now that I wholeheartedly regret ever associating with this company and this will be the last time I ever use their services.
21 de abril de 2025
Opinião espontânea
Resposta da spri.ng
We sincerely apologize for the delays and the lack of clear communication you've experienced—this is not the experience we aim to provide. We understand how frustrating this must be, especially after previously relying on our services.
Please reach out to our Experience Team with your order details so we can investigate the issue and work toward a resolution. We appreciate your past support and hope to have the opportunity to make this right.
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