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I have been working with Spring housing for couple of years the staff /team all have been very good
experiences great communication they sort the problem in no time i have always recommended them to.
They don’t care about their residents at all! The staff is lazy and only want easy money doing nothing.
Total waste of time. They employ anyone who wants work. But for £3.50 an hour they only get people who no one else will employ. I complained about being bullied by a member of staff (liam rogers) and was evicted within 2 weeks by the then manager (helen boland) after being there for 7 years with no problems.
STEER CLEAR FROM SPRING HOUSING PROPERTIES.
After spending 6 years at Hagley Lodge which is a spring housing property I was verbally abused by a member of staff named LIAM ROGERS.He had always bullied me with any opportunity he got but this time he really laid into me. I'm fast approaching 60 and have mental health issues so I complained to the then manager HELEN BOLAND. Within 2 weeks I was evicted. Even now I'm not sure the reason for my eviction as I've complained to senior management and all I've been told is ILL GET BACK TO YOU which has never happened. Both of these two didn't have a clue about what they were doing and Liam Rogers was promoted can you believe that? Helen was sacked and now works for a drugs team. God help the people who she is supposed to be helping. All those poor sods will suffer. Spring Housing has a reputation for paying low wages and this just proves if you pay second glass wages then you will get second class staff. You cannot get worse staff than these two clowns. Please inform as many people as you can.
STEER CLEAR.
The staff are bent. The staff are bullies.
After being in a spring housing property for nearly 7 years I made a complaint against a member of staff (LIAM ROGERS) and I was evicted within 2 weeks by the manager (HELEN BOLAND). Then to my amazement Liam Rogers was promoted. Helen Bolland was sacked for mismanagement of funds (thieft). After complaining to senior management I was ignored.
Altogether a place which pays low wages so gets staff who no one else wants.
Not very impressed. Currently living in a van becouse of nightmare naigbours and not being able to go back. Becouse im in a van parking is limited so I've taken to Litchfiel where no help is offered as they class me as out of area. And don't recice funding. So I'm on my own with no help or support. I've now been living in my van for almost 2 months. If i should die in this van over winter no one would notice as no one would even know im there
Any1 thinking of moving in to a Spring Housing property DON'T, they take forever to fix any issues u might have whether it be minor repairs or service issues, the staff are rude and unhelpful and think it's OK to leave pensioners without heating during winter time, they operate under the umbrella of supported housing but are far from that they left an Ill 83 year old man with no local family at 1 of their properties for 6 days without visiting this after leaving the house without any central heating in the middle of winter for around 3 weeks, what they charge should be illegal for the price of a room u cud rent a 3 bed house privately, disgusting, I could carry on with more but you get the picture
This is about SPRING HOUSING. I was living in one of there hostels called Hagley lodge on Hagley rd in Birmingham for 6 or 7 years. I'm fast approaching 60years old I have to take powerful medication and sometimes I get confused because of my mental health issues. The staff were excellent when I first got there but gradually the staff went downhill. After being there for 6/7 years one day I was verbally abused by a member of staff so I complained. Two weeks later I was evicted. Even now I'm not entirely sure why I got evicted and was never told. Even in a court of law you are told the so called evidence so you can defend yourself but I wasn't. It was just a letter I was given telling me to go. That's it. Hagley lodge is now closed down but the manager HELEN ROLAND is now working in a different hostel kicking innocent people out onto the streets when they are so vulnerable and need help not made to live in shop doorways. The member of staff who verbally abused me has been Promoted to customer service manager. Can you believe this? Spring housing has a reputation for paying low wages. If you pay second class wages you will get second class STAFF. People who don't care with no sympathy should not be allowed to work with the elderly and vulnerable and people with mental health issues. Not only don't they care but they must get some sort of kick out of the way they treat us.. SHAME ON ALL OF YOU. ESPECIALLY HELEN ROLAND AND LIAM ROGERS.
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