SQlab USA Opiniões 602

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

J ai reçu une selle sqlab en cadeau l assise s est affaissée et la structure carbone penché d un côté de 5mm Malgré les échanges avec le sav n ayant pas la facture je ne suis pas satisfait car aucun... Ver mais

Classificada 5 em 5 estrelas

SQLab promptly sent me their measuring tool to determine the recommended saddle width, free of charge. After trying over a dozen saddles that were either too soft (produced numbness in my package) or... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Top Produkte! Top Service! Habe Griffe und einen Sattel - Komfort 5/5 Habe zuerst Griffe und danach einen Sattel bestellt; bequem, robust und schick ;) Ich hatte ein Problem gehabt, mit dem Sat... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought the SQ Lab 610 infinergy for my Salsa Fargo, and it's so comfortable. I just did a 3 hour ride yesterday on forest roads, and I swear it got more comfortable as the ride went on. I g... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de distribuição
  2. Loja de bicicletas
  3. Loja de acessórios para bicicletas

Escrito pela empresa

SQlab is your expert for ergonomic bicycle components and accessories like bike saddle, grips, handlebars and stems. SQlab has specialised in the three contact points of the bike (Hands - Pelvis - Feet). A bicycle saddle must not only fit perfectly to both the male and female anatomy, but also correctly spread the body weight from a medical point of view. The grips must prevent numb fingers, must be easily and securely assembled and be a good fit for the hand. In particular our saddles, and our fitting process, which determines the perfect saddle width, have made us the most successful saddle manufacturer in tests of bicycle magazines. You will not only find the perfect saddle, grip, bars and other components here, but also many tips and tricks around ergonomics and how to correctly fit and adjust the SQlab-products for the three contact points. You can purchase our products at your local authorised dealer or here in our online shop. However, we highly recommend the purchase through your local authorised dealer as the face-to-face advice and particularly the sitbone measurement is a service only your brick and mortar authorised dealer can provide.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

602 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good customer support answering my…

Good customer support answering my questions and making recommendations. Also easy return policy. The seats are exceptional.

12 de abril de 2024
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Resposta da SQlab USA

Thanks for the kind review, Mike. We hope you find a product that works for you!

Classificada 5 em 5 estrelas

Awesome!The help they gave me with an issue…

The help they gave me with an issue from the post office and their delivery. The post office lost my part and they sent me a new one free of charge.

19 de abril de 2024
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Resposta da SQlab USA

Hi Stephen, thanks for your patience and understanding as we worked out the shipping issue. We are happy that you eventually received your product. Enjoy!

Classificada 5 em 5 estrelas

I've tried...oh...9000 seats

I've tried...oh...9000 seats. Expensive ones. Leather ones. Overly cushioned ones. Bouncy ones, stiff ones. You name it. But my razor sharp sit bones defied them all. Finally. FINALLY. A seat I can sit on! If you have, like me, sit bones you could murder people with, look into SQLabs.

15 de abril de 2024
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Resposta da SQlab USA

This sounds like a success! We are happy to hear you found a saddle that worked for you. Thanks for the great review, Lawrence. Enjoy the comfy ride!

Classificada 5 em 5 estrelas

Great bar

Great bar. Hands are actually happy now.

30 de março de 2024
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Resposta da SQlab USA

Yahoo! So great to hear, Myles. Thanks for giving our handlebars a try and happy you are enjoying them. Ride on!

Classificada 4 em 5 estrelas

I very much enjoy the product

I very much enjoy the product. It was a very good experience. My only reason for a four star review and not five is that I wished I had received the seat sooner!!! I was anxious and excited to get it. Thank you.

5 de abril de 2024
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Resposta da SQlab USA

We are equally excited for you to enjoy your new saddle! Glad you like the new ride. Thanks for taking the time to write us a review, Matthew!

Classificada 5 em 5 estrelas

Prompt delivery; great product

Prompt delivery; test kit worked great. We have ordered a saddle from our local dealer.

3 de abril de 2024
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Resposta da SQlab USA

Thanks for the kind review, Kevin! We appreciate you supporting local business and glad we could help you determine the correct saddle size with our measure at home kit! Ride on!

Classificada 5 em 5 estrelas

Great saddle, great staff

I received great help from the staff in deciding which saddle to buy. Coming from a gel saddle, the new saddle seemed very hard at first but after two rides it's very comfortable. All of the genital numbness I had with the previous saddle disappeared immediately.

1 de abril de 2024
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Resposta da SQlab USA

Thanks for the kind review, Bob! I am happy we were able to work with you to find a new saddle that solved you issues! Wishing you many more comfortable rides!

Classificada 5 em 5 estrelas

Quick shipping

In looking for a pain free saddle it was recommended I look at SQlab. In doing so I came across the free “Measure me” set. They sent it out really fast. With it and the website information I was able to quickly decide on which saddle to purchase.

1 de abril de 2024
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Resposta da SQlab USA

Thanks for using out measure at home kit! We are glad it helped you determine which saddle to purchase! Ride on!

Classificada 5 em 5 estrelas

Referred here by reddit users

Referred here by reddit users. Sq has excellent customer service who helped me with saddle knowledge. They first sent me the free measuring kit. Worked great!

Update: I got the Wardy special edition colorway... Saddle makes my rides SOOOO much better. No more numbness in my private areas due to mis-sized saddle. Sizing tool worked perfectly.
Between new saddle and going clipless, I've shaved 20 minutes off my 15 mile loop!

22 de março de 2024
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Resposta da SQlab USA

I am so happy you came across our product! Sounds like you were able to effectively use our resources to determine a saddle for you! Enjoy the ride!

Classificada 5 em 5 estrelas

No more pain in the butt!

The instructions of measuring the width of your seat and the ability to choose the correct seat for your riding style was very helpful for me.

26 de março de 2024
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Resposta da SQlab USA

Thank you, John! We are happy to hear the measure at home kit worked as intended! We hope you enjoy a more comfortable ride!

Classificada 4 em 5 estrelas

Excellent customer service .

Quick replies were helpful & appreciated when I asked new product questions . I like my new saddle . Im still getting used to it & would like to talk to tech about saddle tilt & bum placement . The only reason I gave a 4 instead of a 5 is the need to have communication with the design team to adjust my seat the way it was intended to be used . Thanks

25 de março de 2024
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Resposta da SQlab USA

Thanks, Kirk! We do have a manual with suggested adjustments. If you would like to receive a copy please email us at customerservice-b2c@boards-and-more.us. We also recommend speaking with a local dealer or bike fitter for specific individual adjustments to ensure the best fit! They are the best in the business!

Classificada 5 em 5 estrelas

The free self assessment kit is very…

The free self assessment kit is very generous. Thx for offering that.

15 de março de 2024
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Resposta da SQlab USA

You're welcome, Colin! We love hearing folks use our kit to determine the best fit for them! Thanks for your interest in our products!

Classificada 5 em 5 estrelas

Great products

Great products, great service…. What more could you want ?

15 de março de 2024
logótipo da SQlab USA

Resposta da SQlab USA

Thanks for the kind review, Kurt! I am glad we have you covered! Enjoy your new handlebars!

Classificada 5 em 5 estrelas

Great experience

Great experience! Sizing kit arrived, was easy to use, and quickly gave me my size. Once I ordered, shipping was quick! I've been loving the new saddle. Super comfortable and seems to be durable!

21 de março de 2024
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Resposta da SQlab USA

Thanks for the detailed and kind review Gary! WE are glad to hear the measure at home kit helped you correctly determine your saddle size! Keep riding on!

Classificada 5 em 5 estrelas

Great bike seat

Great service, great bike seat.

13 de março de 2024
logótipo da SQlab USA

Resposta da SQlab USA

We appreciate your support Douglas! Happy you are enjoying your new saddle! Wishing you comfortable rides!

Classificada 4 em 5 estrelas

Delivery was delayed

Delivery was delayed. But eventually got the item and its great. No more numbness and pain. Don't think about saddle when I'm riding now.

9 de março de 2024
logótipo da SQlab USA

Resposta da SQlab USA

Hello James! Thank you for the review. I am glad you got your saddle and have been experiencing less discomfort! Enjoy the trails!

Classificada 3 em 5 estrelas

Great saddle

Great saddle, but shipping time from purchase was too long.

11 de março de 2024
logótipo da SQlab USA

Resposta da SQlab USA

We are so happy to hear that you are enjoying your new saddle! Thanks you for the feedback, we do acknowledge that we had some shipping delays and appreciate your patience as we got to your saddle shipped out. Keep enjoying the ride!

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