Square Australia Opiniões 

2202
•
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Yaj was empathic to my issues. He actively listened to my questions and understood my concerns. He didn't rush our conversation. He ensured that my issues were resolved promptly. He was confident and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thes guys not only have great prices, but their staff go above and beyond to make you feel welcome and help sort out any issues. They were extremely fast at getting the new hardware shipped out to us... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Square was the cheapest for equipment, lowest fees, fastest payouts. We are a struggling Nu Metal band called DedFate, who have committed our lives to music and thrown everything else away. Findin... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Support and customer service is horrendous. Have been using Square online for over two years I beleive. The moment I needed them the most when the domain they hosted was not automatically renewed (ev... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Fornecedor de terminais de pagamento automático
  2. também em
  3. Fornecedor de soluções de e-Commerce
  4. Processamento de cartões
  5. Serviço de empresa para empresa
  6. Serviço de pagamento

Sobre Square Australia

Escrito pela empresa

Solutions that scale with your ambitions.

Accept payments, get fast access to your cash, and open up new revenue streams on the software and hardware platform millions of businesses around the world trust.

Get started Talk with our team

Helping every type of business succeed.

From full-service restaurants to retailers and beauty salons, Square has custom-built solutions to help businesses sell anywhere easily, quickly and seamlessly.

Trusted by Aussie business owners like you.

‘As we’ve grown Square’s grown with us. Having a POS system and hardware that’s easy to use and the same across our stores.’

— Candy Berger

Co-owner, Lox In a Box, Sydney

‘From a behind-the-scenes standpoint, it’s really been a saviour in terms of how the stores are going. We know which products are working and not working in real-time.’

— Nathan Dalah

Co-owner, Fishbowl, Bondi Beach

‘Square has fundamentally helped my business because it improved my cash flow dramatically.‘

— Alex Kelly

Owner, Skinny’s Garage, Brisbane

‘From the beginning, three years ago, Square has made it super easy for me to take payments up until this day.’

— Amelia Jane Hextell

Owner, Milly The Space, Palm Beach

Optimise your operations.

Manage your multiple locations, sales channels and employees and your bottom line efficiently by streamlining your business operations all from one place.

Manage cash flow Manage your team Reach customers Advanced reporting

Create custom commerce experiences.

Build online, mobile and in-person business experiences that connect more customers and sellers with Square APIs.

Start selling today.

Create your free account in minutes and join the 4M+ businesses globally using Square.

Get started Talk with our team

Earn more than $250K in annual card sales?

Our sales team may be able to create a custom pricing package for your business.

We’ll work with you to find the best rate structure for your payment volume, average transaction size, and other business needs.

Talk with our team

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(2202)

378 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Relatively easy to set up

Relatively easy to set up. A little bit cluncky. Easy to use. I needed a phone to phone app.

25 de fevereiro de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thanks for the feedback! We’re glad setup was relatively easy and that it’s working well for your needs. We appreciate you calling out where it felt a bit clunky, that kind of input helps us improve.

Classificada 5 em 5 estrelas

Square Works for you.

The whole experience with square has been stress free. It is very important to get a good POS. The hardware is sturdy enough to be transported. Reliable payments

25 de fevereiro de 2026
logótipo da Square Australia

Resposta da Square Australia

Thank you so much for sharing this experience with us and other Sellers.

Classificada 5 em 5 estrelas

Working excellent

Working excellent
Customer services excellent, helpful, friendly and get problem solved quickly

22 de fevereiro de 2026
logótipo da Square Australia

Resposta da Square Australia

Thank you so much! We’re thrilled to hear everything is working well and that our customer service team was helpful, friendly, and quick to resolve your issue.

Classificada 5 em 5 estrelas

Love the platform and recommend it to…

Love the platform and recommend it to everyone to use when you don’t have physical CASH to use to purchase goods.

24 de fevereiro de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

We’re so glad you love the platform and find it helpful for making purchases when cash isn’t on hand. We appreciate you spreading the word!

Classificada 5 em 5 estrelas

Great to use and hassle free

Great to use and hassle free

21 de fevereiro de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thanks so much for the 5-star review! We're really glad you're having such a smooth and easy time with everything. Feel free to reach out anytime if there's anything we can help with!

Classificada 2 em 5 estrelas

Tricky taking phone to phone payments

I was so impressed by the easy set up and even did a test to make sure it all worked. Then I tried it for my first 3 customers and it didn't work. I was trying to take payment via my Square phone app from their Google Wallet/Apple Pay. We didn't know if there was a weak signal or we didn't have our phones in the right position. Finally, on my 3rd customer, after a few minutes of moving the phones to different positions and almost giving up, we heard the 'ding' of the transaction being processed but then I was asked for a PIN, something that hadn't happened when I tested it. I was not aware I needed a PIN. Was it because the amount was too high at $240? Or because I didn't have a paid account? I'm still trying to figure it out but may have to abandon the whole thing :(
UPDATE: Thanks Square for your reply. I understand now it was their PIN that needed to be entered, not mine. I have been looking for a picture to illustrate phone positions when paying from a mobile wallet to my Square app as I understand they need to put their phone to the back up my Android phone in the centre but what position should their phone be in? Because we tried every option but didn't work. I will keep trying but so embarrassing when it doesn't work. I will experimant at home first.

22 de fevereiro de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

We’re really sorry to hear your first live transactions didn’t go as smoothly as your test. That’s understandably frustrating, especially after taking the time to make sure everything was set up correctly.

A few things may help clarify what happened. When accepting contactless payments through Apple Pay or Google Wallet using Tap to Pay on your phone, customers may be prompted to enter a PIN depending on their card issuer, the transaction amount, or security settings on their device. This isn’t related to having a paid account, and it doesn’t mean something was set up incorrectly. In many cases, higher transaction amounts (like $240) can trigger additional verification.

As for positioning, the customer’s phone should be held close to the top/back of your device for a few seconds until you hear the confirmation sound. Weak signal shouldn’t affect contactless payments, since they use NFC rather than Wi-Fi between devices, but stable internet is still required to complete the transaction.

We completely understand how important it is for payments to work smoothly in front of customers

Classificada 5 em 5 estrelas

I don't see the need to do this

I don't see the need to do this

23 de fevereiro de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

We appreciate your feedback. We understand that not every feature or requirement may feel necessary, and we value you sharing your perspective.

Classificada 5 em 5 estrelas

Great app

TOP
Great app to use for start up and big business.

23 de fevereiro de 2026
logótipo da Square Australia

Resposta da Square Australia

Thank you so much for your feedback! We’re glad to hear that you find Square to be a great fit for both startups and growing businesses alike. Always feel free to reach out if you need us!

Classificada 5 em 5 estrelas

Phone POS system

Was able to quickly and simple setup a POS and payment system straight from my phone. No hardware required

23 de fevereiro de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thank you so much for sharing this! We’re glad to hear you were able to get set up quickly and easily right from your phone, that’s exactly the kind of experience we aim to provide.

Classificada 5 em 5 estrelas

Trusted Square

Fantastic for our club easy to use very very reliable device. Couldn't be more impressed or happier with the set-up. Works well for us.

26 de janeiro de 2026
logótipo da Square Australia

Resposta da Square Australia

Thanks for the great review! We’re happy Square is working smoothly for your club.

Classificada 5 em 5 estrelas

Square for accepting payments

Square for accepting payments using my iPhone is ideal. No need to charge a separate piece of hardware.
Clients can use their phone to pay securely as well. Or use a physical credit card.

20 de fevereiro de 2026
logótipo da Square Australia

Resposta da Square Australia

Thank you for sharing your Square story! We're glad to hear you've had such a great experience.

Classificada 4 em 5 estrelas

Works but seems overly complicated to…

Works but seems overly complicated to set up and so far haven't found a feature to automatically add surcharge to the entered charge for basic square app.

14 de fevereiro de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thanks for your feedback! We’d be happy to walk you through the setup process if you’re running into any roadblocks.

If you’re just getting started with your free Square account, this guide provides a helpful step-by-step walkthrough to get everything set up: https://squ.re/3Ppmzft

If you’re looking to enable automatic surcharges, you can find detailed instructions here: https://squ.re/4rW2vnc

Let us know where you’re getting stuck by sending us a private message on our socials, or reaching out to our Support Team directly (https://squ.re/40GY45f), we’re here to help!

Classificada 5 em 5 estrelas

STARTED USEING SQUARE WHEN DOING…

STARTED USEING SQUARE WHEN DOING RAFFLES AT WORK AND THE BOYS WOULD SAY HAVENT GOT ANY CASH SO I GOT THE SQUARE AND NOW THE MONEY FOR THE SOCIAL CLUB IS CLIMBING UP EACH WEEK WHICH MEANS WE CAN HAVE BETTER SOCIAL FUNCTIONS

18 de março de 2025
logótipo da Square Australia

Resposta da Square Australia

It seems like Square has really helped enable you to accept more donations compared to just relying on cash. We appreciate you sharing your experience with us! If you ever need any help in the future, just give us a shout!

Classificada 5 em 5 estrelas

Easy to use

Easy to use. Lets my business collect payments with ease and without hassle

17 de fevereiro de 2026
logótipo da Square Australia

Resposta da Square Australia

Thanks for sharing your experience with us! We're all about making things easy and straightforward for you!

Classificada 5 em 5 estrelas

Great service

Great service, easy to set up and use. Quick payments to my bank account

15 de fevereiro de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thank you for sharing! We’re glad setup was easy and that you’re enjoying quick deposits to your bank account.

Classificada 5 em 5 estrelas

We are in Australia

We are in Australia. Have been using square for 5 years. We found the POS simple to use. Money side works really well. No issues at all.

16 de fevereiro de 2026
logótipo da Square Australia

Resposta da Square Australia

That’s awesome to hear! It seems like the payment processing and quick transfer options are working well for you. If you ever need anything else, just give us a shout!

Classificada 2 em 5 estrelas

Good software

Good software , but Expensive !!!!

16 de fevereiro de 2026
logótipo da Square Australia

Resposta da Square Australia

Thanks for the feedback! We’re glad you find the software good, and we understand pricing is an important factor for every business.

Classificada 5 em 5 estrelas

Easy to set up, instant work and evidence of payment

I was looking for a phone based payment method that I didnt have to get over complicated, for a weekend market side hustle.

13 de fevereiro de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thanks for sharing your experience! We love supporting weekend markets and small side businesses, so it’s great to hear Square gave you a simple, phone-based solution without the complexity. Wishing you lots of success at your markets, and we’re here if you ever need support!

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Leia mais sobre como processamos as opiniões na Trustpilot.

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