Square Australia Opiniões 

2202
•
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Yaj was empathic to my issues. He actively listened to my questions and understood my concerns. He didn't rush our conversation. He ensured that my issues were resolved promptly. He was confident and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thes guys not only have great prices, but their staff go above and beyond to make you feel welcome and help sort out any issues. They were extremely fast at getting the new hardware shipped out to us... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Square was the cheapest for equipment, lowest fees, fastest payouts. We are a struggling Nu Metal band called DedFate, who have committed our lives to music and thrown everything else away. Findin... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Support and customer service is horrendous. Have been using Square online for over two years I beleive. The moment I needed them the most when the domain they hosted was not automatically renewed (ev... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Fornecedor de terminais de pagamento automático
  2. também em
  3. Fornecedor de soluções de e-Commerce
  4. Processamento de cartões
  5. Serviço de empresa para empresa
  6. Serviço de pagamento

Sobre Square Australia

Escrito pela empresa

Solutions that scale with your ambitions.

Accept payments, get fast access to your cash, and open up new revenue streams on the software and hardware platform millions of businesses around the world trust.

Get started Talk with our team

Helping every type of business succeed.

From full-service restaurants to retailers and beauty salons, Square has custom-built solutions to help businesses sell anywhere easily, quickly and seamlessly.

Trusted by Aussie business owners like you.

‘As we’ve grown Square’s grown with us. Having a POS system and hardware that’s easy to use and the same across our stores.’

— Candy Berger

Co-owner, Lox In a Box, Sydney

‘From a behind-the-scenes standpoint, it’s really been a saviour in terms of how the stores are going. We know which products are working and not working in real-time.’

— Nathan Dalah

Co-owner, Fishbowl, Bondi Beach

‘Square has fundamentally helped my business because it improved my cash flow dramatically.‘

— Alex Kelly

Owner, Skinny’s Garage, Brisbane

‘From the beginning, three years ago, Square has made it super easy for me to take payments up until this day.’

— Amelia Jane Hextell

Owner, Milly The Space, Palm Beach

Optimise your operations.

Manage your multiple locations, sales channels and employees and your bottom line efficiently by streamlining your business operations all from one place.

Manage cash flow Manage your team Reach customers Advanced reporting

Create custom commerce experiences.

Build online, mobile and in-person business experiences that connect more customers and sellers with Square APIs.

Start selling today.

Create your free account in minutes and join the 4M+ businesses globally using Square.

Get started Talk with our team

Earn more than $250K in annual card sales?

Our sales team may be able to create a custom pricing package for your business.

We’ll work with you to find the best rate structure for your payment volume, average transaction size, and other business needs.

Talk with our team

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(2202)

378 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Everything was too easy

Everything was too easy! From registering an account, to setting up the handheld POS machine, to getting my money, everything was just a breeze. The user interface in the mobile app, website, and hardware is also user-friendly.

10 de maio de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

I'm setting up a new business

I'm setting up a new business, without POS prior experience and explained that I need help!
I was sold on the fact Wix was on the menu and my friend uses Wix, to find a $32 per month surcharge to import library.
Hours lost with phonecalls and emails between both square and Wix, speaking with non english personnel.

8 de maio de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thank you for taking the time to share this, and we're sorry to hear about the frustration it's caused you.

We believe the charge you're seeing is from a third-party app called "Square Integration" available on the Wix App Market. It's developed and charged by Digital Product Labs, not by Square. We understand how that naming can be confusing and we appreciate you flagging it. ( https://www.wix.com/app-market/web-solution/957b5566-c975-4ccd-bac9-4f7c194f3691 )

Square itself doesn't charge a monthly fee for connecting with Wix for payments - only our standard per-transaction processing fees apply. This third party integration is not required for you to build and use a Square Online websites, or take payments via Square on your Wix website.

If you'd like help reviewing your setup or exploring options that might work better for your new business, please reach out to us at squ.re/help .

Classificada 5 em 5 estrelas

Easy setup easy to use

Easy setup easy to use. Totally recommend Square for small businesses.

9 de maio de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thanks for the great feedback Joanne!

Classificada 5 em 5 estrelas

Easy once you’re set up

I was worried about getting this , but after getting some help setting it up to suit my business needs it is easy to use and payments are usually in next day, I have set mine up to charge the transaction fee back to the customer.

9 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

New User

Setting up Square on my phone to enable customers to pay by card was very easy and user friendly. Starting a new business with little experience made the decision to use Square a simple one due to its ease of use and cost effectiveness.

3 de maio de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thanks so much for sharing this - we’re really glad to hear Square’s been easy to set up and helpful as you get your new business off the ground. Wishing you all the best as you grow!

Classificada 5 em 5 estrelas

Square was recommended to me by a…

Square was recommended to me by a friend, and I found it so easy to set up. The transaction process was super easy and payment was fairly quick.

30 de abril de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

We're happy to hear it's working well for you, and appreciate the review!

Classificada 3 em 5 estrelas

Small business

I only needed it for market stalls for a hobby selling home made .
The first time using it we couldn't get it to read cards and had to manually enter details.
Fees to use then fees to transfer. I knew of fees to use but dont recall reading of fees to transfer

3 de maio de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thanks for sharing this feedback - we know how stressful it is when your reader doesn’t work as expected at a market and you end up having to key in cards.

It sounds like the card reader connection issue is what forced you into manually entering details, which does cost more per transaction. In terms of transfers, standard next-business-day transfers to your bank are free – you only pay the normal card processing fee. There are optional faster transfer options (like Instant or Same-Day) that do have a small fee, which may be what you’re seeing. If you’d like help getting the reader working reliably or reviewing your transfer settings, our support team can walk through it with you at http://squ.re/contact.

Classificada 5 em 5 estrelas

The money borrowed allowed me to…

The money borrowed allowed me to upgrade my family living thereby setting my family up for financial success.
Thank you

4 de maio de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thanks for sharing your story Segun, we're happy to hear our services were able to help your business!

Classificada 5 em 5 estrelas

Ease of use The Square is so easy to…

Ease of use The Square is so easy to use even for me @ 80 years of age .Communication with Square is first class.
We are only a small Pickleball Club .
I wish i had one years ago in my business
Keep up the great work .
Our first Year with Square
Paul
Hallidays Point Pickleball Club

1 de maio de 2026
logótipo da Square Australia

Resposta da Square Australia

Thank you so much, Paul — this truly means a lot to us!

We’re so glad to hear that Square has been easy to use and a great fit for your pickleball club. It’s especially great to know you’ve had a positive experience with our support team as well.

Wishing you continued success in your first year and beyond — and we’re here anytime you need us. Keep up the great work at Hallidays Point Pickleball Club!

Classificada 1 em 5 estrelas

Cancelled my account because I couldn't share commercially sensitive materials.

Square contacted me out of the blue, and after using their service for multiple years, advised me that my account was on hold, and requested to see copies of invoices that I had sent to my clients. Unfortunately, I have NDA's that prohibit me from sharing commercially sensitive information with third parties (I work in Media). Subsequently, Square deactivated my account, and refuse to tell me why, or provide any means to appeal, or speak to anyone. Update: Square have responded here, and advised that I could have provided redacted Invoices, without client details. I would have been more than happy to do this, but was not given this option during my audit. I have now emailed Square Accounts, and advised that I am more than happy to provide redacted invoices. If Square replies, I will update this review, however - as of today, they still have not. It is quite disappointing that the most meaningful assistance that I have got so far in regards to this issue, was Squares response to this negative review, and not to my actual support emails.

1 de maio de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thanks for sharing this feedback. From time to time we’re required to request additional information (such as sample invoices or contracts) so we can understand how a business operates and meet our regulatory and compliance obligations. We appreciate that some sellers work under NDAs or handle commercially sensitive material, and in many cases documents can be provided with sensitive details redacted, as long as key information remains visible. If we don’t receive enough information to complete a review, we may not be able to continue providing services on the account.

While we can’t discuss individual account decisions in a public forum, we’re grateful you took the time to share this experience. Feedback like yours helps us improve how we explain our information requests and support businesses that work under strict confidentiality obligations.

Classificada 4 em 5 estrelas

The Help line people were very helpful

The Help line people were very helpful, and steered me in the right way to get connected.

29 de abril de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

We're glad to hear our Support team was able to point you in the right direction! Thanks for connecting with us and for being a Square seller.

Classificada 5 em 5 estrelas

Super easy instructions

Super easy instructions, seemless integration with iphone. Simple and effective. Fast payments.

26 de abril de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thank you for your feedback, Sapna. We're happy to hear that our app has been able to help grow your business!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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