Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

This site is a complete scam. I was referred to it as someone actually had the product. I went to buy it for my daughter. It never arrived, I sent an email, a follow up email and then complained throu... Ver mais

Classificada 2 em 5 estrelas

Whilst i found the staci pulse helpful for flares to a degree or as a diatraction from pain it doesn't get rid of them. I have endo and pcos. Initially i found the timing of sending out replacement te... Ver mais

Classificada 1 em 5 estrelas

If I could give zero stars, I would. This has been the single worst retail experience I have ever had. I placed an order on the 30th of April and paid extra for Express Shipping. Not only did th... Ver mais

Classificada 5 em 5 estrelas

My Staci Pulse is genuinely the best thing for my endometriosis!! It’s compact and discrete, which means I can wear it to work, uni, and around the house. The battery lasts all day and the different l... Ver mais

Informações sobre a empresa

  1. Loja de cosmética

Escrito pela empresa

Our goal at Staci is to empower women by providing them with a safe and effective solution for menstrual pain and discomfort. We believe that every woman deserves to live life on her own terms, regardless of her menstrual cycle.


Informações de contacto

2,0

Mau

TrustScore: 2 em 5

218 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Staci products are amazing

Staci products are amazing! They're high-quality and stylish. I especially love their attention to detail and how their products are designed with the customer in mind. Staci never disappoints. I highly recommend giving their products a try!

8 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

THIS IS SORCERY!

Purchased this for my girlfriend last week and she has been absolutely loving it. Her pain has just vanished and she seems so much happier. Unbelievable 10/10.

1 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Absolute life saver

My wife recently had to get off medication due to numerous side effects, so after countless hours of researching I stumbled my way across this product and although originally sceptical she has been thanking me for it non stop ever since. Amazing product works as advertised and the customer service was amazing they answered all my questions promptly. Can’t recommend enough.

4 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Bloating/ abdominal discomfort

I don’t usually leave reviews but this product is one of a kind.

I have coeliac disease and the staci has worked wonders for my bloating/abdominal discomfort. Would recommend.

6 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Could not recommend this product…

Could not recommend this product enough! Has eased my pain and can now go by my daily tasks with ease.
Thank you for creating a wonderful product.

5 de março de 2024
Opinião espontânea
logótipo da Staci

Resposta da Staci

Hey Mary!

Thank you for your kind words! We're thrilled Staci has made a positive impact for you.

Please don't hesitate to get in contact with us if there's anything we can help with :)

Kind Regards,

The Staci team.

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Fantastic purchase for those with pelvic issues.

22 de fevereiro de 2024
Opinião espontânea
logótipo da Staci

Resposta da Staci

Hey JG!

We're delighted to hear you had a great experience with our customer service. Thank you!

Please don't hesitate to get in contact with us if there's anything we can help with :)

Kind Regards,

The Staci team.

Classificada 5 em 5 estrelas

Great for on the move pain relief

Great for on the move pain relief! Compact, yet super effective! Very impressed.

5 de março de 2024
Opinião espontânea
logótipo da Staci

Resposta da Staci

Hey Elaria!

Thank you for your feedback! We're thrilled Staci provides effective pain relief wherever you go!

Please don't hesitate to get in contact with us if there's anything we can help with :)

Kind Regards,

The Staci team.

Classificada 5 em 5 estrelas

Made my life better

Absolutely LOVE this product.
I have Endometriosis, PCOS and fibroids and have recently had to quit my job due to pain and ongoing hospital visits.

This precious little device helps me so much. Instead of waiting for the heat pack to warm up in the microwave, I just pop this beauty on and it warms up pretty quickly.

The massager option is amazing on the back, however I personally don't use it much.

I'm obsessed with the heating and how quickly my pain eases just from using my Staci.

I've use TENS machines and they don't help. I've had surgery and that didn't help. I'm on pain killers now, but my Staci is my baby and I'd truly be lost without her. She goes literally everywhere I go.

Cannot recommend her enough!!!!

1 de dezembro de 2023
Opinião espontânea
logótipo da Staci

Resposta da Staci

Hey Kaitlyn,

We're truly touched to hear how much Staci has improved your life. Thank you for sharing!

Please don't hesitate to get in contact with us if there's anything we can help with :)

Kind Regards,

The Staci team.

Classificada 5 em 5 estrelas

Best thing for PCOS

As a women who suffers from server PCOS and endometriosis, this has been a life saver for me. My partner brought me the Staci to see if it will help with my pelvic pain and server period pains, the only relief I’ve been able to have since buying the Staci is from medication. Since buying the Staci I haven’t had to use the medication which has overall made my health much better! I couldn’t recommend this enough!

4 de março de 2024
Opinião espontânea
logótipo da Staci

Resposta da Staci

Hey Stacey!

We couldn't agree more! Thanks for sharing your positive experience :)

(love your name btw)

Please don't hesitate to get in contact with us if there's anything we can help with :)

Kind Regards,

The Staci team.

Classificada 5 em 5 estrelas

Misses loved it

Misses loved it

10 de fevereiro de 2024
Opinião espontânea
logótipo da Staci

Resposta da Staci

Hey Mina!

Glad to hear! Thanks for your support :)

Please don't hesitate to get in contact with us if there's anything we can help with :)

Kind Regards,

The Staci team.

Classificada 4 em 5 estrelas

They are trying to improve their service and increase ability to contact them

Updating my 1 star review to 4 after the lovely service I received from a customer service rep, Jordan. After chasing a refund for over 45 days and no response from them, I finally received my refund. The delay was due to typical start up company pains such as staffing over the holiday season.

I didn’t expect to receive a follow up phone call from the company to check in and get feedback from me about my experience so they can improve their processes and services, with hopes of winning back my business. Thank you for putting in the effort to apologize for the service and for explaining the future plans to optimize your customer service. Many companies would not take the time to do this. There may be hope for this start up company!

8 de fevereiro de 2024
Opinião espontânea
logótipo da Staci

Resposta da Staci

Hey Angela!

We're glad to hear everything worked out!

Please don't hesitate to get in contact with us if there's anything we can help with :)

Kind Regards,

The Staci team.

Classificada 5 em 5 estrelas

The staci is a Godsend!!

I placed my order on Tuesday night (as i had just gotten my period earlier in the day) and i was in painnnnn. To my surprise, around 4pm the next day i get a knock on the door and my staci was delivered!

The unboxing was so clean and cool but i couldnt wait..i needed the staci.

I could literally feel the cramps easing and the pain leaving my body within a few minutes.

I kept it on the entire day and for the first time in my life i didnt have to run to the medicine draw just to be able to leave the house.

Will be recommending the staci to all my friends/family!!

30 de janeiro de 2024
Opinião espontânea
logótipo da Staci

Resposta da Staci

Hey Lizzie!

Appreciate your kind words! So glad Staci made a difference for you.

Please don't hesitate to get in contact with us if there's anything we can help with :)

Kind Regards,

The Staci team.

Classificada 1 em 5 estrelas

Scam company....device doesn't…

Scam company....device doesn't function..shipping was delayed with no communication. Do not buy.

26 de janeiro de 2024
Opinião espontânea
logótipo da Staci

Resposta da Staci

Hey M Crlt,

I'm so sorry to hear you weren't happy with your Staci experience.

I couldn't find any record of your order with us, are you able to send me an email with some info about your order so we can make it right? (returns@staci.com.au)

Kind Regards,

Steph :)

Classificada 1 em 5 estrelas

Don't bother, scamming theives

My husband brought this for me as a Christmas gift and unfortunately was really disappointed. Attempted contact on instagram and an email was sent over 3 weeks ago to obtain a returns address to send it back for a refund, and we have heard NOTHING. My guess is that we are now past their "45 day" returns and will not be eligible for the refund. Don't waste your time and money!!

23 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

don’t bother

Same as all other bad reviews. Was ordered for me as a Christmas gift 2023 and didn’t heat, didn’t massage. It’s a total gimmick from a scam company. Initially sent a email and they told me to send it back to an address and once looked over they’ll give me a refund. 10 emails of me talking to myself because they don’t reply and about 3 weeks later I still have NOTHING. So no product and no refund. The girl Natalie that always responds to reviews, clearly a bot and not to mention their Instagram has 300 followers and only goes back to mid 2023. Obviously scam company. Unfortunately my mum didn’t know any better. So f**king pathetic.

******Refund done after months finally and calling my mum multiple times to tell me to change my review that they arent scammers. They might not be but the heating pad is.

Refund done but still a bad product :)

25 de dezembro de 2023
Opinião espontânea
logótipo da Staci

Resposta da Staci

Hey Amelia,

We're glad to hear that you have received your refund, but we understand that this does not fully resolve the disappointment you've experienced with Staci. We apologise for any inconvenience or frustration this may have caused and appreciate your patience throughout this process.

If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out to us directly. We value your input and are committed to making things right for you.

Once again, we apologise for the inconvenience and frustration you've experienced, and we thank you for bringing these issues to our attention.

Kind Regards,

The Staci team! :)

Classificada 5 em 5 estrelas

very comfortable to use

I bought the staci companion in november but really wanted to test it out before leaving a review.

The device works really well and is super comfortable to use.

I leave it on the heat setting and wear it under a jumper when going to the shops or heading out and it feels great.

My primary concern would be how it feels against my skin but I was pleasantly surprised that it has this really nice material which feels super soft on the skin and causes 0 irritation!

Overall i'd say i definitely recommend Staci to others and i already have done!

14 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

UPDATE now 5 stars 7/10/2024. was minus 8 stars on 17/10/2023

From March 7/03/2024 a new customer care representative; Jordan. Contacted me about a refund... They have started the process now. Very happy to have a refund and better service.

I'd like to see a responsive contact number and the return address put on the website. Other wise, Staci seems to be getting better 🥰

Thank you Jordan, for reaching out and solving my issue.

----

17/10/2023 - 5/03/2024

Will not reply to emails, no contact number - seemed like a scam.

17 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointed

I've sent a number of emails/chats and none of them are going anywhere.
I return the product as It didn't heat at all. I've sent it back way before the the time giving for trial and still waiting for a refund.

27 de novembro de 2023
Opinião espontânea
logótipo da Staci

Resposta da Staci

Hey Jas!

I'm really sorry to hear that you had poor experience with us. We have made some major improvements to the way which we handle returns which ensures that this issue will never happen again!

I have checked our records and I'm pleased to confirm that your refund was processed within 48 hours of receiving and inspecting your return :)

Please don't hesitate to reach out to us if there's anything we can do for you in the future!

Kind Regards,

The Staci team :)

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