Stairlifts Warehouse Opiniões 

238
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Yes we were very pleased with your work we felt sorry for the chap coming on his own we felt he needed an assistant there was no way he could carry out the track by himself my 86 year old Dad had to a... Ver mais

Classificada 5 em 5 estrelas

Professional from the first phone call. Engineer was also friendly and Professional, leaving my hall way perfectly clean. Payment was in my bank before the engineer left. Paid the best price I co... Ver mais

Classificada 5 em 5 estrelas

Email sent on Friday for quote to remove stairlift. Tel call received Saturday to give estimate and arrange date. Phone call Sunday to confirm time. Removed on Monday and paid very good price to me.... Ver mais

Classificada 5 em 5 estrelas

Would recommend Stairlifts Warehouse highly for anyone who needs a lift removal quickly, efficiently and cleanly. Simon came back with a fair offer and put the wheels in motion to remove free in 2 day... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de elevadores
  2. também em
  3. Centro de reciclagem
  4. Cuidados para idosos
  5. Fornecedor de equipamento para mobilidade
  6. Lixeira

Escrito pela empresa

Stairlift Warehouse is a UK-based specialist in the safe removal, recycling, and responsible resale of stairlifts. We understand that selling a stairlift often happens during a sensitive time in life. Whether following a house move, a change in mobility needs, or the loss of a loved one, we approach every collection with care, respect, and professionalism. Our engineers are polite, experienced, and trained to safely remove stairlifts without causing damage or leaving any mess behind. Unlike companies that simply scrap equipment, we focus on sustainability and reuse. Wherever possible, collected stairlifts are carefully inspected, tested, and reconditioned through our structured refurbishment process. Many units are given a second life, helping other families access affordable mobility solutions while significantly reducing unnecessary landfill waste. Parts that cannot be reused are disposed of responsibly in line with environmental and waste regulations. Our aim is to create a circular, ethical model that benefits homeowners, trade partners, and the wider community. We are a small, growing team that believes in honesty, transparency, and doing things properly. From clear communication and fair offers to prompt payment on collection day, we strive to make the entire process straightforward and stress-free. Stairlift Warehouse is the trading name of Wholesale Stairlift Services Ltd. We operate nationwide across the UK and are committed to building a trusted, long-term reputation based on genuine customer satisfaction.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

238 opiniões

5 estrelas
4 estrelas
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1 estrela

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4,9

Todas as opiniões

(238)

238 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Joe was quick and tidy with dismantling…

Joe was quick and tidy with dismantling my stairlift. Excellent work, professional and friendly. Very happy customer. Thankyou

1 de abril de 2026
logótipo da Stairlifts Warehouse

Resposta da Stairlifts Warehouse

Hi John and Jeanette,

Thank you very much for your kind review.

We’re really pleased to hear you were happy with the service and that everything was completed quickly, tidily, and professionally. It’s great to know Joe made such a positive impression.

We’ll be sure to pass your feedback on to Joe; he’ll really appreciate it.

Thank you again for taking the time to share your experience.

Kind regards,
The Stairlift Warehouse Team

Classificada 5 em 5 estrelas

Enquiry dealt with quickly and satisfactorily

Replied quickly to my enquiry . The removal of the lift only took one hour and payment was received during the removal. The engineer arrived on time and was a pleasant person , easy to deal with.
Would certainly recommend this firm !

7 de abril de 2026
logótipo da Stairlifts Warehouse

Resposta da Stairlifts Warehouse

Hi Marilyn,

Thank you for your wonderful review.

We’re really pleased to hear your enquiry was handled quickly and that everything went smoothly on the day. It’s great to know the removal was completed efficiently and that payment was received during the process as expected.

John will be especially pleased to hear your kind words about his punctuality and friendly approach. We’ll be sure to pass your feedback on to him.

Thank you again for your recommendation; it really means a lot.

Kind regards,
The Stairlift Warehouse Team

Classificada 5 em 5 estrelas

Very good service

Very good service. Very efficient, payment received within 10 mins of stairlift being removed. Would recommend

7 de abril de 2026
Opinião espontânea
logótipo da Stairlifts Warehouse

Resposta da Stairlifts Warehouse

Hi Kirsty,

Thank you for your great review.

We’re really glad to hear you found the service efficient and that everything, including payment, was completed quickly and smoothly.

Joe, who carried out the removal, will really appreciate your feedback. We’ll make sure your comments are passed on to him.

Thanks again for your recommendation.

Kind regards,
The Stairlift Warehouse Team

Classificada 5 em 5 estrelas

Stairlifts Warehouse were superb

Stairlifts Warehouse were superb, from arranging the collection of the stair lift to John removing it, he arrived an hour early then all done in half an hour! John left the stairway perfectly tidy and electrically safe and sound, a true professional, I am now a Sunderland FC supporter!

7 de abril de 2026
Opinião espontânea
logótipo da Stairlifts Warehouse

Resposta da Stairlifts Warehouse

Hi Derek,

Thank you for your fantastic review.

We’re delighted to hear you had such a positive experience from start to finish, and that everything was arranged and completed quickly and smoothly. It’s great to know John left everything tidy and safe, and made the whole process straightforward.

John will definitely appreciate the shoutout, and we’ll be sure to pass your kind words on to him.

We might have to pass on your new football allegiance too! 😊

Kind regards,
The Stairlift Warehouse Team

Classificada 5 em 5 estrelas

Very good service and communication

Very good service and communication

3 de abril de 2026
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Resposta da Stairlifts Warehouse

Hi Bruce,

Thank you for your great review.

We’re really pleased to hear you were happy with the service and communication throughout. It’s always our aim to keep things straightforward and stress-free from start to finish.

Joe, who carried out the removal, will be especially pleased to hear your feedback. We’ll be sure to pass this on to him.

Thank you again for taking the time to share your experience.

Kind regards,
The Stairlift Warehouse Team

Classificada 5 em 5 estrelas

Punctual

Punctual, professional, friendly engineer.
Accurate estimate of stairlift

2 de abril de 2026
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Resposta da Stairlifts Warehouse

Hi there,

Thank you for your great review.

We’re really pleased to hear you found the service punctual, professional and friendly, and that the estimate provided was accurate. That’s exactly the level of service we aim to deliver from start to finish.

The work on this occasion was carried out by John, and we’ll be sure to pass your kind feedback on to him. He’ll be very pleased to hear your comments.

Thank you again for taking the time to share your experience.

Kind regards,
The Stairlift Warehouse Team

Classificada 5 em 5 estrelas

Good experience, would recommend

The whole experience was easy, quick and stress free.
Customer services was excellent and the Engineer removing the chair was quick and efficient. Both were very polite and friendly. Payment was super quick, while chair was being removed.
Very happy customer, thank you 👍

3 de abril de 2026
logótipo da Stairlifts Warehouse

Resposta da Stairlifts Warehouse

Hi there,

Thank you for your great review.

We’re really pleased to hear the whole experience felt easy, quick and stress free, and that both our customer service team and Joe provided a friendly and efficient service throughout. It’s also great to know the payment process was quick and seamless while the work was being carried out.

We’ll be sure to pass your kind feedback on to Joe (Joseph). He’ll be very pleased to hear your comments.

Thank you again for your recommendation.

Kind regards,
The Stairlift Warehouse Team

Classificada 5 em 5 estrelas

Very pleased

Prompt arrival. Good communication about process.
Neat and efficient Everything happened as promised

1 de abril de 2026
logótipo da Stairlifts Warehouse

Resposta da Stairlifts Warehouse

Hi there,

Thank you for your lovely review.

We’re really pleased to hear everything went smoothly, from prompt arrival to clear communication throughout the process. It’s great to know the removal was carried out neatly and efficiently, just as promised.

The work on this occasion was completed by Wesley, and we’ll be sure to pass your kind feedback on to him. He’ll be very pleased to hear your comments.

Thank you again for taking the time to share your experience.

Kind regards,
The Stairlift Warehouse Team

Classificada 5 em 5 estrelas

Got a call back from a human after…

Got a call back from a human after inputting the chair details on the website. Totally realistic re the purchase price from them . No hard sell . Easy to arrange collection. Jo turned up on time, very polite & money transferred to me before he left . Simple and straightforward service with no catches .

27 de março de 2026
Opinião espontânea
logótipo da Stairlifts Warehouse

Resposta da Stairlifts Warehouse

Hi Mrs Mitchell,

Thank you for your wonderful review.

We’re really pleased to hear the whole process was straightforward and easy to arrange, and that everything was handled without any pressure. It’s great to know Joe arrived on time, was polite, and made sure the payment was completed before leaving.

Just to clarify, Joe is our removal engineer (Joseph) who carries out the work on site. We also have Joanne in the office, who we call Jo, who handles acquisitions and purchase negotiations, so we completely understand how the names can sound similar.

We’re glad Joe left such a positive impression and that everything went smoothly for you.

We truly appreciate your kind feedback and recommendation.

Kind regards,
The Stairlift Warehouse Team

Classificada 5 em 5 estrelas

Very good

Easy to deal with
The guy turned up on time transferred the agreed amount into my bank account and removed the stairlift.
He was a lovely guy and the whole experience was perfect.

20 de março de 2026
logótipo da Stairlifts Warehouse

Resposta da Stairlifts Warehouse

Hi Barbara,

Thank you for your lovely review.

We’re really pleased to hear you found the service easy to deal with and that everything was completed smoothly, with payment made promptly and the removal carried out professionally.

The work on this occasion was completed by Jamie, who is no longer part of our team as he has since moved on to a new opportunity. However, he certainly made a positive impact during his time with us, and we really appreciate your kind words about the experience.

Thank you again for taking the time to share your feedback.

Kind regards,
The Stairlift Warehouse Team

Classificada 5 em 5 estrelas

What a wonderful company

What a wonderful company! We had no idea what to do with a stairlift in the house we recently purchased. The communication was great from the start. I filled in their online form (adding photos of everything because I wasn’t too sure!) then a lovely woman called Jade called me to confirm they’d received the photos, update the potential sale price (more than originally quotes which is always nice!) and got an engineer booked for a week or so later. Very lovely.

John the engineer called and sent a message to let us know he was on his way and got on with the job immediately! He checked the stairlift, and paperwork we had about it, had it all in working order and removed it without a hitch. He let us know what he was doing at every stage and even gave us tips on how to get rid of the marks left in the carpet from the stairlift.

John also made sure to call the office for the money transfer while he was there. I spoke to another very nice man whose name I can’t remember (sorry!) he quoted me the final sale price and checked that I was ok with it before Kohn started the removal. He transferred the money there and then and made sure it was in the bank before he hung up.

Overall an amazing team, great communication and would recommend to anyone who needs a stairlift removed

26 de março de 2026
Opinião espontânea
logótipo da Stairlifts Warehouse

Resposta da Stairlifts Warehouse

Hi Hope,

Thank you so much for your detailed and wonderful review.

We’re really pleased to hear the whole process was clear and well communicated from the start. It’s great to know Jade was able to guide you through everything and keep things moving smoothly.

We’re especially glad to hear John took great care during the removal, kept you informed throughout, and ensured everything was completed efficiently and professionally. We’ll also pass your kind comments on to the wider team involved in arranging the payment.

Thank you again for your recommendation. It really means a lot to us.

Kind regards,
The Stairlift Warehouse Team

Classificada 5 em 5 estrelas

Excellent service from initial enquiry…

Excellent service from initial enquiry and Jonn removed the stairlift very professionally and tidy. Money in bank instantly.

26 de março de 2026
Opinião espontânea
logótipo da Stairlifts Warehouse

Resposta da Stairlifts Warehouse

Hi Elizabeth,

Thank you for your lovely review.

We’re really pleased to hear everything went smoothly from your initial enquiry through to the removal. It’s great to know that John carried out the work professionally, left everything tidy, and that the payment process was quick and straightforward.

We appreciate you taking the time to share your feedback.

Kind regards,
The Stairlift Warehouse Team

Classificada 5 em 5 estrelas

Excellent customer service

Clear communication ,
Quick response and a skilled technician who took out the Lift carefully . Thanks to Wes!

25 de março de 2026
logótipo da Stairlifts Warehouse

Resposta da Stairlifts Warehouse

Hi Wendy,

Thank you for your great review.

We’re really pleased to hear you experienced clear communication and a quick response, and that Wes carried out the removal carefully and professionally.

We’ll be sure to pass your kind feedback on to Wes.

Kind regards,
The Stairlift Warehouse Team

Classificada 5 em 5 estrelas

Well done John

A great experience and so quick.
John was so polite and knowledgeable, the lift was removed without any issues.
The payment was also received immediately.
Many thanks

25 de março de 2026
logótipo da Stairlifts Warehouse

Resposta da Stairlifts Warehouse

Hi Steven,

Thank you for your kind review.

We’re really pleased to hear you had such a great experience and that everything was completed quickly and smoothly. It’s great to know John made a positive impression with his professionalism and knowledge.

We’ll be sure to pass your feedback on to him.

Best wishes,
The Stairlift Warehouse Team

Classificada 5 em 5 estrelas

Easy to deal with and John did a great…

Easy to deal with and John did a great job removing the stairlift. Thanks to all involved.

24 de março de 2026
logótipo da Stairlifts Warehouse

Resposta da Stairlifts Warehouse

Hi Andy,

Thank you for your great review.

We’re really pleased to hear you found us easy to deal with and that John did a great job with the removal. We’ll be sure to pass your kind comments on to him.

We appreciate your feedback.

Kind regards,
The Stairlift Warehouse Team

Classificada 5 em 5 estrelas

USE This trustworthy company

I spoke to at least 6 companies and this one was by far the best in terms of delivering on removal and excellent price. Other companies tried to tell me they were doing me a favour taking it away for nothing. I have no hesitation in recommending them, very fair and honest.

24 de março de 2026
logótipo da Stairlifts Warehouse

Resposta da Stairlifts Warehouse

Hi there,

Thank you for your feedback.

We’re really pleased to hear that the engineer provided a superb service, but we’re sorry we couldn’t complete the removal on the day due to the van's capacity for the track.

As a growing family-run business, we're expanding our van fleet to serve all types of removals better. In situations like this, we would normally arrange for one of our other engineers in the area to return on the next round to complete the job.

We appreciate your feedback. We've noted this, and it helps us improve our planning and service going forward.

Kind regards,
The Stairlift Warehouse Team

Classificada 5 em 5 estrelas

Removal service exactly as promised

Service engineer arrived promptly at the agreed time. De-installation and removal of the stairlift accomplished efficiently.
Payment, per the agreed amount, made before starting the work.
Excellent service.

24 de março de 2026
logótipo da Stairlifts Warehouse

Resposta da Stairlifts Warehouse

Hi Richard,

Thank you for your excellent review.

We’re really pleased to hear everything was carried out exactly as promised, from arriving on time to completing the removal efficiently. It’s also great to know the payment process was smooth and completed as agreed before the work began.

We’ll be sure to pass your kind feedback on to John, who carried out the job. He’ll be very pleased to hear your comments.

Thank you again for taking the time to share your experience.

Kind regards,
The Stairlift Warehouse Team

Classificada 5 em 5 estrelas

Very efficient money paid into my…

Very efficient money paid into my account whilst engineer was here.
Jamie new what he was doing and removed the stairlift no fuss no mess excellent.
Good job.

23 de março de 2026
logótipo da Stairlifts Warehouse

Resposta da Stairlifts Warehouse

Hi Kevin,

Thank you for your great review.

We’re really pleased to hear you found the whole process efficient and that the payment was completed while the engineer was there, giving you peace of mind. It’s great to know Jamie carried out the removal smoothly, with no fuss and no mess.

We’ll be sure to pass your kind feedback on to him.

Thank you again for taking the time to share your experience.

Kind regards,
The Stairlift Warehouse Team

Classificada 5 em 5 estrelas

Great service …

John was very efficient and removal of the Stair lift was done quickly
Highly recommended

23 de março de 2026
Opinião espontânea
logótipo da Stairlifts Warehouse

Resposta da Stairlifts Warehouse

Hi Nikki,

Thank you for your great review.

We’re really pleased to hear John carried out the removal efficiently and that everything was completed quickly. That’s exactly the standard we aim to deliver on every job.

We’ll be sure to pass your kind feedback on to John. We truly appreciate your recommendation.

Kind regards,
The Stairlift Warehouse Team

Classificada 5 em 5 estrelas

Quick and clean removal of stairlift

Quick and clean removal of stairlift. Price good compared to others in the same field.

20 de março de 2026
logótipo da Stairlifts Warehouse

Resposta da Stairlifts Warehouse

Hi Chris,

Thank you for your great review.

We’re really pleased to hear the removal was carried out quickly and cleanly, and that everything went smoothly from start to finish. It’s also great to know you felt the price was competitive compared to others.

We’ll be sure to pass your kind comments on to Aaron, who carried out the work. He’ll be really pleased to hear your feedback.

Thank you again for taking the time to share your experience.

Kind regards,
The Stairlift Warehouse Team

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