Prompt service. Great pricing. It's nice to speak to another kiwi who understands what you're after and has English as their first language. Offering a "3rd party" cover would be an improvement. Ever... Ver mais
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Leia as opiniões dos outros
Star Insurance are the only Insurance company I have ever dealt with who conveyed that they genuinely valued my business. The telephone staff were engaged, helpful and efficient. This kind of inter... Ver mais
My phone call was answered within a reasonable time frame . I actually qot to a human and someone i could understand. The staff member was helpful , friendly, efficient, and generally seemed to care... Ver mais
We have only had two claims one for a tow and one for a windscreen and both were organised instantly and with no fuss. Courteous telephone operator who even contacted us back to make sure we were... Ver mais
Informações sobre a empresa
- Companhia de seguros de automóveis
- Companhia de seguros de caravanas e auto-caravanas
- Companhia de seguros
- Companhia de seguros para motos
Sobre Star Insurance Specialists
Escrito pela empresa
Informações de contacto
6/15 Accent Drive, East Tāmaki, 2013, Auckland, Nova Zelândia
- 0800 250 600
- admin@starinsure.co.nz
- starinsure.co.nz
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Amazing service!
We just insured our performance vehicle with Star Insurance and I was blown away with the great service, ease of process and the competitive pricing also. I highly recommend this company for vehicle insurance, very happy customer.
The best there is!
Right from the easy to follow online form for a quote to the very helpful staff that answered all my questions and furthermore answered in a way that was easy to understand, no fancy words or wandering off the path of the question just plain easy to understand answers, for that alone 10 outta 10!
Then there's the cover, full cover for my classic, no dramas, no oh well we not going to cover that, instead a big yes we can help you and you sure are covered!!
Made it easier for me to get insurance…
Made it easier for me to get insurance for my motorbike. Friendly helpful staff member.
Contact was fast and easy web site good…
Contact was fast and easy web site good to use
Easy customer service team
Easy customer service team, freindly, good to talk to, happy with how the process went.
It was as easy as to set up the…
It was as easy as to set up the insurance. Awesome customer service.
Easy to insure van on line
Very fast service
Hadn’t been notified that our caravan…
Hadn’t been notified that our caravan insurance had expired.Didn’t remember that our email hadn’t been updated.It would have bounced back.Yet our postal address hasn’t changed,
Highly recommended to everyone
Highly recommended to everyone. Great, and efficient. Easy to deal with.
Stone cracked windscreen replacement
We developed a bad crack after a stone from a passing vehicle flicked up and caught the edge of our motorhome windscreen. I found the ‘make a claim’process online incredibly straightforward to use and the response from Star very timely. They left it up to us to find a local repairer and book the job in. It took a couple days for the screen to arrive but once fitted we were on the road again. Star had authorised the repair with the technician so the entire process was seemless from our position. 5 stars would highly recommend.
Its a pleasure dealing with the Star…
Its a pleasure dealing with the Star team! Very knowledgeable and always helpful
The agent was very knowledgeable and…
The agent was very knowledgeable and explained all the aspects of the policy. He also applied all the discounts I was eligible for. I enjoyed talking to him.
Website was clear and easy to navigate
Website was clear and easy to navigate. Appreciated the follow up call from a staff member. I had to change my start date which was handled with ease. Overall a very professional start with Star. Thank you.
The Lisa's were great
The Lisa's were great, Lisa on the phone line (I can't recall her surname, and the first Lisa (Julian).... So helpful.
Your pricing was good .You came…
Your pricing was good .You came recommend to by two seperate RV owners The two persons i spoke to were very clear and precise. on what you offered.
If you do offer other insurance products i could be interested.I hope This is a long and happy relationship For both parties
Customer service were responsive and proactive
Customer service were responsive and very prompt, providing a competitive quote
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