I was fortunate to be introduced to ST&R many years ago. Infact, they showed me a way to be able to buy my own house. I was introduced to James Hunter the Mortgage Manager and have dealt with him e... Ver mais
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Leia as opiniões dos outros
Nathan Topping was very friendly, professional and explained everything clearly. He made what is normally a tedious phone call, very humorous and the call flew by. Thank you Nathan 5*****
A empresa respondeu
Nathan looked into our current policies and we realised that we weren’t fully covered He systematically worked through lifestyle changes and came up with a new plan that was what would work best f... Ver mais
A empresa respondeu
Again as with others the review company keeps ringing me even though i have asked for them to remove me details. Your company maybe totally legitimate but you need to stop working with the cold call... Ver mais
A empresa respondeu
Informações sobre a empresa
- Corrector de seguros
- Companhia de seguros empresariais
- Companhia de seguros de saúde
- Companhia de seguros de habitação
- Seguro de protecção de rendimentos
- Agência de seguro de vida
Escrito pela empresa
ST&R Ltd is a here to provide you with expert advice and help navigate you through complex insurance and mortgage markets, ensuring that you and your loved ones are not only fully protected, but that you are optimizing the full range of benefits associated with your chosen product, just as you require and deserve. Operating from a three-storey building in the heart of Chorley town centre our Sales Representatives, Customer Support Staff and Compliance Department commit themselves to ensuring seamless, jargon free advice is executed, all whilst monitoring market trends, insurance premiums, and any other additional benefits which may be available to our customers. Our Mortgage Desk houses our experienced Financial Advisors and Mortgage Specialists, who are here to efficiently respond to your personal financial situation and not only access the array of broker-only mortgages available across the wider market, but negotiate the best rates and terms on your behalf. We partner with a variety of major UK lenders and insurance underwriters to tailor bespoke insurance and mortgage packages to meet your individual requirements. Whether you are looking to buy your first home or ‘forever home’, arrange Life Insurance or commercial Directors Insurance, we are on-hand to support you and provide you with the reassurance and comfort that we all often need during times of financial change. Should you require assistance or wish to explore our services further, please visit our website at www.starlimited.co.uk and arrange a call back (where necessary). Alternatively, feel free to contact us directly on 01257 54245 to find out more.
Informações de contacto
Lingmell House, Water Street, PR7 1EE, Chorley, Reino Unido
- 01257 54245
- info@starlimited.co.uk
- starlimited.co.uk
4,4
Excelente
498 opiniões
Sem histórico recente de solicitação de opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thank you Nathan topping for your help…
Thank you Nathan topping for your help today to find the right policy for me it was the perfect choice for me.
6 de outubro de 2025
Opinião espontânea
Resposta da ST&R Limited
Good Morning,
Thank you so much for your review! We're happy to hear that Nathan was able to provide clear advice to help choose the right product for you.
If you have any further questions or concerns, please don’t hesitate to get in touch.
Thanks,
Team ST&R
Great customer service
Great customer service. Polite, friendly and explained everything well. Good at listening as well as offering advice.
17 de setembro de 2025
Opinião espontânea
Resposta da ST&R Limited
Good Morning,
Thank you for taking the time to leave such positive feedback! We're delighted to hear that the advisor you spoke with was polite, helpful and provided you with the 5-star service you deserve.
If you have any further questions or concerns, please don’t hesitate to get in touch.
Have a lovely day,
Team ST&R
Over 60 policy
I was so happy with all the information given I understood it and I was forced to by a policy. I will recommend my children get an insurance policy if they haven’t got one.
3 de outubro de 2025
Opinião espontânea
Resposta da ST&R Limited
Good Morning,
Thank you for your review! We’re pleased to hear you were happy with the service. Providing a great experience is what we always aim for at ST&R.
If there's anything else we can help with, please feel free to reach out.
Have a great day,
Team ST&R
Superb company with very knowledgeable…
Superb company with very knowledgeable advisors who, were happy to help me and went through everything in detail. I took a Life and critical illness policy out to give the added protection for my two children and they ensured it was written in trust too for me, very happy :)
30 de setembro de 2025
Opinião espontânea
Resposta da ST&R Limited
Good Afternoon,
Thank you for your wonderful review! We're delighted to hear your advisor was knowledgeable and thorough in guiding you through your life insurance options. We're so pleased that we delivered the 5-star service that ST&R always strives for.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
I don’t want it because when they talk…
I don’t want it because when they talk to me by phone I thought they are the same company with my insurance but now I find out not the same so I want cancel
29 de setembro de 2025
Opinião espontânea
Resposta da ST&R Limited
Hi Elene,
I apologise for the misunderstanding regarding the advisor you were speaking with. It should have been explained on the call that we are a broker.
Here at ST&R, we search the market in order to identify the most suitable insurance policy for your requirements.
The policy has now been cancelled as per your request. However, should you wish to further discuss your insurance needs, please do not hesitate to contact us.
Good explanation of different life…
Good explanation of different life covers and terms of cover
23 de setembro de 2025
Opinião espontânea
Resposta da ST&R Limited
Good Afternoon,
Thank you for your review! We’re pleased to hear you were happy with the service. Providing a great experience is what we always aim for at ST&R.
If there's anything else we can help with, please feel free to reach out.
Have a great day,
Team ST&R
Really happy with my advisor
Really happy with my advisor. Danny was knowledgeable and efficient. I am now getting a much better deal. Danny was also very friendly but polite and respectful. I was happy for him to deal with the policy for me.
25 de setembro de 2025
Opinião espontânea
Resposta da ST&R Limited
Good Afternoon,
Thank you for your great review! We're delighted to hear that Danny was friendly, polite and respectful in guiding you through your life insurance options. Providing clear and supportive service is exactly what we aim for at ST&R.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
Annoying the heck out of me
Annoying the heck out of me
Their 'Review' team keeps ringing me about my policy, that doesn't exist, has my name and number but won't tell me how.
This is the seventh call in less than two weeks. Each time I tell them to take me off their call list and they keep calling me. They won't tell me how they have my information, just that they want to pass me to an advisor. Answering a question with a question.
'How did you get my information?'
'So are you looking for a policy or not?'.
So now, each time they call me, I will leave a bad review. They interrupt me while I'm working so I can type this each time I am on a call with them.
Have fun!
23 de setembro de 2025
Opinião espontânea
Resposta da ST&R Limited
Thank you for bringing this to our attention. ST&R Limited would like to apologise that the service you received was not to our usual standards.
The company that called you was not us, as we do not cold call customers.
However, you would be passed to us to establish your insurance needs.
ST&R pride ourselves on providing the best service we can for our customers.
My name is Leanne, and I am the Compliance Manager here at ST&R Limited.
Please email me at compliance@starlimited.co.uk so I can have your details removed from the data source.
Avoid
Had an issue with the wrong date of birth which us fine accidents happen and I didn't realise myself intill 2 months later . Phoned ST&R at 9am repeatedly before work phones wasny on even though it was opening hours eventually left voicemail for call back explaibgvtge issue . Nobody called me back . A week later I phoned tgem again left a voicemail and stated I woukd cancel policy if nobody got back to me . A few minutes later I was called to be told the issue has been amended and all was well with the policy and an apology as the lady was on annual leave and hadn't picked uo the message. I thought this was strange as surly it wasnt left for her personally ..wasnt there anyone else who could deal with the amendment? . Later that day another call back to be told the insurer needed proof of my i.d ..thought strange I had already been told it had been amended and all was well ! . I then put in a complaint over tge phone and asked to cancel my policy. I was transfered to someone who then offered me a call back within 10 mins. The call back never happened. As a consequence I have now gone back to my old insurance company. I felt this company was quite pushy about me taking out the original policy with the constant phone calls . I also feel I was lied to .
8 de setembro de 2025
Opinião espontânea
Resposta da ST&R Limited
Good afternoon, I would like to express my apologies for the service you have received from ST&R Ltd.
The complaints officer did try to contact you and also sent an email with a resolution for your issue.
Please check your emails and junk mail, or alternatively you can contact us on:
01257 542454 or complaints@starlimited.co.uk.
Your initial complaint has been logged and you will hear from us regarding our next steps.
Clear and Precise
Nathan was very clear and precise .,, which gave me confidence on choosing the right product for me
1 de setembro de 2025
Opinião espontânea
Resposta da ST&R Limited
Good Morning Karen,
Thank you so much for your kind words! We're thrilled to hear that Nathan was able to provide clear and precise guidance to help you choose the right product for you.
Anything else, Please don't hesitate to contact us.
Thanks,
Team ST&R
Resposta da ST&R Limited
Good Afternoon Julie,
Thank you for such a positive review! We're so pleased to hear that we delivered the 5-star service that ST&R always strives for. We're glad the advisor you spoke with was clear and helpful in guiding you.
If there's anything else you need, please don't hesitate to get in touch.
Have a lovely day,
Team ST&R
Life insurance sorted.
Nathan went through everything and was very personable and helpful.
22 de agosto de 2025
Opinião espontânea
Resposta da ST&R Limited
Good Afternoon,
Thank you for your lovely review! We're delighted to hear that Nathan was personable and helpful in guiding you through your life insurance options. Providing clear and supportive service is exactly what we aim for at ST&R.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
Working for your best interest!!!
Excellent customer service….very knowledgeable & thorough!!!
19 de agosto de 2025
Opinião espontânea
Resposta da ST&R Limited
Good Afternoon Neesha,
Thank you so much for your fantastic feedback! We're thrilled to hear you received excellent customer service and found the process to be both knowledgeable and thorough. At ST&R, working in your best interest is always our top priority.
Should you need anything further, please don’t hesitate to reach out.
Have a wonderful day,
Team ST&R
Resposta da ST&R Limited
Good Afternoon,
Thank you for your kind words! We’re pleased to hear you were happy with the service. Providing a great experience is what we always aim for at ST&R.
If there's anything else we can help with, please feel free to reach out.
Have a great day,
Team ST&R
Life insurance
Spoke with Jake Gallery who was extremely helpful well mannered and very knowledgeable on what I needed
Thanks Jake
12 de agosto de 2025
Opinião espontânea
Resposta da ST&R Limited
Good Afternoon,
Thank you so much for your kind review. We’re delighted to hear that you had such a positive experience and that Jake was able to provide you with the 5-star service you deserve.
If there’s anything else we can help you with, please don’t hesitate to contact us on 01257 542 454.
Wishing you a lovely day,
Team ST&R
Poor service
Poor service, set up policy and they sent all my details by post to the wrong address, I called to update them and they confirmed updated and then sent out again to wrong address (just door number incorrect)
1 de agosto de 2025
Opinião espontânea
Resposta da ST&R Limited
Hi Cheryl,
I would like to express my apologies for the service you have received from ST&R Ltd. This situation is unacceptable, and I have asked a member of my team to reach out to discuss this matter with you, alternatively, my name is Leanne, and I am the Compliance Manager here at ST&R Limited.
Please email me at compliance@starlimited.co.uk if you would like to discuss this further.
1st class mortgage advice
We recently completed on our first house and James Hunter was our mortgage advisor for this.
James is everything we could have asked for in an advisor. He found us a mortgage that was at a better rate than we could find ourselves, he was there to explain all the nuisances and jargon along the way and managed and helped across the whole process. He help us find appropriate surveyors and much more.
Nothing was too much for him, and everything he did was fit around us.
Couldn’t recommend him enough thank you James
11 de julho de 2025
Opinião espontânea
Resposta da ST&R Limited
Thank you so much for your wonderful feedback!
We’re delighted to hear that James provided such outstanding support throughout your home-buying journey. Purchasing your first home is a big milestone, and it’s great to know James was able to make the process smoother, clearer, and more manageable for you.
At ST&R, we pride ourselves on delivering first-class mortgage advice tailored to each client’s needs, and it's fantastic to see James embodying those values so well.
We really appreciate your recommendation, and we’re thrilled to have been part of such an important moment in your life. Wishing you all the best in your new home!
Warm regards,
Team ST&R
spam caller
5 de agosto de 2025
Opinião espontânea
Resposta da ST&R Limited
Hi Mr. Hill,
I am sorry that you feel this way.
I would like to ask for more information regarding your comments and the experience you have had.
My name is Leanne, and I am the Compliance Manager here at ST&R Limited.
Please email me at compliance@starlimited.co.uk if you would like to discuss this further.
Many Thanks
Amazing customer service
Amazing customer service , couldn’t have been more informative and helpful. Thank you Nathan
4 de agosto de 2025
Opinião espontânea
Resposta da ST&R Limited
Good Morning,
Thank you for taking the time to leave us such a positive review. We're delighted to hear that Nathan was informative and helpful, and that you received the 5-star service we strive to provide.
Have a lovely day,
Team ST&R.
Very helpful and informative
Very helpful and informative. Thanks
23 de julho de 2025
Opinião espontânea
Resposta da ST&R Limited
Good Morning,
Thank you for taking the time to leave such positive feedback! We're delighted to hear that the advisor you spoke with was helpful and provided you with the 5-star service you deserve.
If you have any further questions or concerns, please don’t hesitate to get in touch.
Have a lovely day,
Team ST&R
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