Spoke with Tom Mayor today and discussed existing policy at length. He sounded very knowledgeable and gave some good advice regarding changes to consider. Easy to talk with and easy to understand -... Ver mais
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Leia as opiniões dos outros
I was fortunate to be introduced to ST&R many years ago. Infact, they showed me a way to be able to buy my own house. I was introduced to James Hunter the Mortgage Manager and have dealt with him e... Ver mais
Have great chat with Tom, very informative with policy, didn’t have to go over details again and again, so happy with that.
Nathan looked into our current policies and we realised that we weren’t fully covered He systematically worked through lifestyle changes and came up with a new plan that was what would work best f... Ver mais
A empresa respondeu
Informações sobre a empresa
- Corrector de seguros
- Companhia de seguros empresariais
- Companhia de seguros de saúde
- Companhia de seguros de habitação
- Seguro de protecção de rendimentos
- Agência de seguro de vida
Escrito pela empresa
ST&R Ltd is a here to provide you with expert advice and help navigate you through complex insurance and mortgage markets, ensuring that you and your loved ones are not only fully protected, but that you are optimizing the full range of benefits associated with your chosen product, just as you require and deserve. Operating from a three-storey building in the heart of Chorley town centre our Sales Representatives, Customer Support Staff and Compliance Department commit themselves to ensuring seamless, jargon free advice is executed, all whilst monitoring market trends, insurance premiums, and any other additional benefits which may be available to our customers. Our Mortgage Desk houses our experienced Financial Advisors and Mortgage Specialists, who are here to efficiently respond to your personal financial situation and not only access the array of broker-only mortgages available across the wider market, but negotiate the best rates and terms on your behalf. We partner with a variety of major UK lenders and insurance underwriters to tailor bespoke insurance and mortgage packages to meet your individual requirements. Whether you are looking to buy your first home or ‘forever home’, arrange Life Insurance or commercial Directors Insurance, we are on-hand to support you and provide you with the reassurance and comfort that we all often need during times of financial change. Should you require assistance or wish to explore our services further, please visit our website at www.starlimited.co.uk and arrange a call back (where necessary). Alternatively, feel free to contact us directly on 01257 54245 to find out more.
Informações de contacto
Lingmell House, Water Street, PR7 1EE, Chorley, Reino Unido
- 01257 54245
- info@starlimited.co.uk
- starlimited.co.uk
4,4
Excelente
502 opiniões
Sem histórico recente de solicitação de opiniões
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Respondeu a 100% das suas opiniões negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Do your homework and check what they say
Where to begin-after having very lengthy conversations with several people who claimed my current life insurance policy was ending in 5 years and that I needed a new one to cover me for longer- I agreed to change to Scottish Widows(reputable company)-after the call, which lasted an eternity, I decided to ring my current provider and enquire about my policy-they informed me its a Full Life Cover and that I dont need to change- I was basically lied to, to get me to cancel my existing direct debit and start again- how low will people go !! This morning I had a call from ST&R asking if I was happy with my new policy so told them no and that I had cancelled the direct debit because I had been lied to regarding my existing policy-the phone was put down! I then rang Scottish Widows and informed them what had happened and they were very grateful for the information. The review on July 8th is exactly the same as what happened to me, they are very persistant- I had about 3 different phonecalls over a period of months, making me think they maybe knew what they were talking about- thankfully my gut told me differently- I give them 10/10 for trying, but you picked on the wrong one this time
25 de agosto de 2024
Opinião espontânea
Resposta da ST&R Limited
Dear Teresa,
Thank you for your feedback.
I am sorry to hear that have been dissatisfied with the service you have received, and I would like to further investigate this matter if possible.
ST&R Limited does not cold call customers, so I would appreciate the opportunity to look into this and identify who you have been in contact with over the past few months.
If you would like to reach out to me via email at complaints@starlimited.co.uk, we can conduct an investigation.
I recently had the pleasure of being…
I recently had the pleasure of being assisted by Jake and his line manager to assist me and my family obtaining a great life insurance and critical illness policy. Having been falsely sold policies from so called reputable companies previously I was sceptical but I can honestly say Jake and his team have restored my faith in insurance companies. I would highly recommend this company to anyone and their professionalism, ethics and willingness to go over and above is second to none.
18 de setembro de 2024
Opinião espontânea
Resposta da ST&R Limited
Hi Chris
What a wonderful review to read, thank you so much for taking the time to provide such feedback.
We are delighted that Jake was able to help you obtain a life and critical illness policy that meets your needs, and that you felt in safe, trustworthy hands when dealing with us - just as you deserve.
We will make sure that your review is passed on to Jake.
Have a great day!
Thank you,
Team ST&R
ST&I have saved me money and provided me with much better policies than what I had in place
I was first a bit sceptical about an insurance broker trying to sell me policies, but not only have they saved me money, they've also analysed my existing polices and come up with far better options, in particular regarding life insurance.
They follow up every year and review my policies to ensure that they are still the best for me. Extremely friendly staff, very knowledgeable. I couldn't recommend them highly enough.
12 de setembro de 2024
Opinião espontânea
Resposta da ST&R Limited
Good Morning Chantal
Thank you very much for your review - it really means a lot when our valued customers take the time to leave us feedback.
We are delighted that you were able to save you some money (as every little helps) but receive a higher level of cover in return. We are only a phone call away if you have any questions.
Have a lovely day.
Thanks
Team ST&R
Harry has been amazing
Harry has been amazing, has rang me anytime I have asked questions talked through everything and simplified so I understood. Feeling better with my new life insurance and the cover I have.
12 de setembro de 2024
Opinião espontânea
Resposta da ST&R Limited
Hi Vicky
Thank you so much for taking the time to leave us a review - we really appreciate it.
We have passed on your feedback to Harry, who is delighted that he was able to assist you and left a good impression, just as you deserve.
Have a lovely day.
Thanks
Team ST&R
nice people but can someone please…
nice people but can someone please explain what does star ltd have to do with scottish widows? second time i have been contacted by star ltd wanting to update my details and then sell me a policy that's more expensive than what I already had. I agreed and only realised now that I have received the details by email it was the same group again.
5 de setembro de 2024
Opinião espontânea
Resposta da ST&R Limited
Hi Pierre,
We appreciate your feedback.
ST&R Limited operates as an insurance broker, dedicated to exploring the market to offer you the most suitable insurance options for your requirements.
It appears that you have been associated with ST&R for some time. As such, we strive to keep customers like yourself informed about new products and to ensure that they have a policy that aligns with their current needs.
I hope that answers your query, but if you do have any further questions, please feel free to contact me directly on compliance@starlimited.co.uk.
Excellent support
Harry was brilliant and was able to set up my Trusts quickly and easily, when I had struggled to do this myself. Thank you!
4 de setembro de 2024
Opinião espontânea
Resposta da ST&R Limited
Hi Maria
Thank you so much for your lovely review. We will pass on your feedback to Harry, and we are delighted to hear that he was able to help you make the most of your policy in setting up the Trust.
Have a lovely afternoon.
Thanks
Team ST&R
Customer Service
Gentleman was very helpful and explained everything to me.
4 de setembro de 2024
Opinião espontânea
Resposta da ST&R Limited
Good Afternoon Gillian
Thank you so much for taking the time to leave us a review. We are delighted to hear that you received the service you deserve from our team, and that everything was carefully explained to you.
Thank you again,
Team ST&R
Funny and great customer service
Made me feel at ease and gave me plenty of info to make my choice and Jake was funny too 😊 great customer service thank you
3 de setembro de 2024
Opinião espontânea
Resposta da ST&R Limited
Hi Sam
What a wonderful review - thank you for taking the time to pass on your feedback.
We are delighted to hear that Jake made you feel at ease when making your choice, and that he was also able to make you laugh during what could otherwise have been a laborious process.
Have a lovely day.
Thanks
Team ST&R
ST&R Life insurance
I rceived a phone call from ST&R today as routine check that my life insurance details were correct and that I was happy. They advised that the insurance I had was adequate but that it only covered for a certain period of time. I asked him what he could do to help me, he advised on different policy to what I had and at a cheaper price. We went through all the information but was never pressurised into actually going ahead with it. It was nice that all the information given to me and I was asked if I was happy. We went through of the medical questions and at no time did I feel pressured into saying yes. I am happy with the cover I have now and will definitely recommend ST&R to my friends and family.
2 de setembro de 2024
Opinião espontânea
Resposta da ST&R Limited
Good Morning Mark
We are delighted that we were able to find a policy covering you until later in life, and at a cheaper price. It's also great to hear that you were no pressure at any point, which is something we pride ourselves on.
Have a wonderful day.
Team ST&R
Just had my information updated by Jake…
Just had my information updated by Jake from ST&R. Very friendly and professional, took care of all my needs.
Very happy with the service
30 de agosto de 2024
Opinião espontânea
Resposta da ST&R Limited
Good Morning Arron
We are over the moon to hear that Jake was able to help you set up a policy that was right for you, and that the service was as you deserve.
Thank you very much for taking the time to leave us a review.
Team ST&R
Great service from Jake
Great service from Jake, thank you very much!
29 de agosto de 2024
Opinião espontânea
Resposta da ST&R Limited
Hi Melissa
Thank you for taking the time to leave us a review - we are delighted that Jake was able to help you find a policy that was right for you.
Have a lovely day.
Thanks
Team ST&R
Amazing Staff
I recently had the pleasure of using ST&R and in particular the services of James and Liam. Throughout the whole process, they were professional, knowledgeable and always happy to help with any concerns I had. They were able to carry out tasks that I had thought extremely difficult but they were more than happy to comply without complaint.
I couldn't be more pleased with the service provided and will definitely be using them again going forward.
25 de março de 2024
Opinião espontânea
Resposta da ST&R Limited
Good Morning Paul
Thank you very much for taking the time to leave us a review, it really means a lot.
We are delighted that you received the service which you deserve from James and Liam, and we will ensure that your wonderful comments are passed on to their team.
Take care
Team ST&R
Clearly Scammers
Clearly Scammers. Do not engage! Trust pilot are a joke for letting this business use fake 5 star reviews.
Insurance scam!
23 de agosto de 2024
Opinião espontânea
Resposta da ST&R Limited
Hi Michael,
I am sorry that you feel this way.
I would like to ask for more information regarding your comments and the experience you have had.
My name is Leanne, and I am the Compliance Manager here at ST&R Limited.
Please email me at compliance@starlimited.co.uk if you would like to discuss this further.
Many Thanks
First contact
It felt nice to have an informative discussion with the company rep, rather than be "talked at or down to".
She explained the workings of the policy with great patience, in an easily understandable and sympathetic manner, with a notable lack of jargon or "corporate-speak". An actual "Customer Comfort" experience.
20 de agosto de 2024
Opinião espontânea
Resposta da ST&R Limited
Hi Collin
Thank you so much for taking the time to leave us a review.
We are delighted with your feedback, and that you managed to find a policy to meet your needs, that was appropriately explained to you, as you deserve.
Have a lovely evening.
Team ST&R
Fantastic customer support
The people that I have spoken to on the phone were all fantastic and helpful. Also got a great coverage price for life insurance.
14 de agosto de 2024
Opinião espontânea
Resposta da ST&R Limited
Good Morning,
Thank you very much for your review.
We are really happy that you had a positive experience, and that the specialist advisors and support service helped you find a policy that suits your needs, within your budget.
Have a lovely day.
Thanks
Team ST&R
very happy with home insurance price…
very happy with home insurance price and was handled so well very professionally people were very friendly and easy to talk to
9 de agosto de 2024
Opinião espontânea
Resposta da ST&R Limited
Good Morning
Thank you very much for leaving us a review.
We are delighted to hear of your positive experience, and that the team successfully helped you find the best policy to meet your needs.
Have a lovely day.
Team ST&R
Excellent customer service
Excellent customer service.
Nothing or any question I had was too much trouble.
All the team I dealt with were very professional and courteous
Would recommend
5 de agosto de 2024
Opinião espontânea
Resposta da ST&R Limited
Good Morning
Thank you for your review, it means a lot.
It is lovely to hear that we were able to provide you with the service that you deserve, and that you would recommend us.
Have a nice day.
Thanks
Team ST&R
I had put off phoning to get help…
I had put off phoning to get help filling out certain
Legal forms. Harry took all of the stress away, asked me a few questions and filled the forms in for me. He made it so easy.
2 de agosto de 2024
Opinião espontânea
Resposta da ST&R Limited
Good Morning Paula
Thank you so much for your review.
We are delighted that Harry was able to help you with the forms to ensure that you are maximising the benefits of your policy. We are here to take the stress away and thankfully we were able to do that for you.
Have a lovely day.
Thanks
Team ST&R
Harry Davis was very helpful!
Harry Davis was very helpful just know when I needed advice on Trust forms. All the team at Star have been great.
1 de agosto de 2024
Opinião espontânea
Resposta da ST&R Limited
Good Morning Anna
Thank you so much for taking the time to leave us a review.
We are delighted that Harry was able to help you with your trust forms and ensure that you are receiving all the benefits of your policy.
Have a lovely day.
Team ST&R
Very helpful
Very helpful, Olivia was very professional and knowledgeable nothing was too much trouble.
Answered all my questions confidently.
Would definitely recommend. Thank you.
30 de julho de 2024
Opinião espontânea
Resposta da ST&R Limited
Hi Shelley
Thank you so much for taking the time to leave a review.
We are really happy to read your positive feedback, and will make sure that this is passed on to Olivia.
Have a lovely day.
Thanks,
Team ST&R
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