Starpowa Opiniões 5412

TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Absolutely love Starpowa Gummies ..I’ve been taking Hair Skin and Nails now for a couple of years and can really tell the difference with my hair and nails ..couldn’t be without them..they taste delic... Ver mais

Classificada 5 em 5 estrelas

I really love Starpowa. They have an excellent range of products and the gummies I have tried are absolutely delicious and really do make a big difference! I have tried the Hair, Skin and Nails gummie... Ver mais

Classificada 5 em 5 estrelas

Oh my word I could not - & would not - be without starpowa gummies! I started taking Hair.Skin.Nails, Collagen Support, Sea Moss & Apple Cider Vinegar two years ago & I’ve never looked back. The resul... Ver mais

Classificada 2 em 5 estrelas

Don't risk a subscription....their systems are terrible. Emails don't arrive or end up in junk. Issues raised are met with a stock response and/or gaslights the recipient. Their published policies don... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Beleza e bem-estar

Escrito pela empresa

The UK's No.1 Vegan Gummy Company ✪ Scientifically Formulated for Results ✪ Natural Flavours and Sweeteners ✪ Less than 0.5 grams of sugar per Gummy ✪ Less than 10 Calories per Gummy ✪ Only the Highest Quality ingredients


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Appalling customer service who lie

Appalling customer service.

Royal Mail show that my parcel was misdelivered to a street almost a quarter of a mile away from my home on a day that I was home all day. Allegedly a slip was put in my mailbox but this wasn’t the case. Royal Mail tracking names the street it was delivered to. The photo provided is a blurry photo of about 10 different parcels.

Starpowa insist that they recognise one of the parcels as their parcel despite no logo being clear on the front. They also insist that gps data that they refuse to share with me shows it delivered to my home address, which is on a different street to the one named in the delivery detail.

The parcel was allegedly delivered to the post room of a different block of flats but I have checked with them and they said they have not received it and do not have it, and would not have given it to another resident due to checking addresses with ID cards before releasing mail. It was certainly not delivered to the post room for my block due to it not being open yet.

The process of trying to get your hard earned money back is like banging your head against a brick wall, with customer service staff blatantly lying despite the Royal Mail website stating the road name the parcel was delivered to not being the road I live on. They also insist on an actual signature to process a claims form which you can’t do unless you have an iPad, and they don’t send it via a website you can’t do it on a touchscreen with, they send it as a word document.

I’ve used these gummies in the past and the product itself has low % of your RDA, and arrive as one clump of melted together gummy so you need to peel and pry individual gummies out which is frustrating and spreads germs. But much worse than the product is the customer service who are clearly motivated to keep your money when there are delivery issues rather than try and resolve your problem.

Luckily I paid by Amex who have opened an investigation and I’ve provided the black and white evidence that royal mail have stated the delivery address is on a road different to the one I live on and had on my account.

21 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

It’s not collagen

These have 0 collagen in them and are just vitamin supplements with hyaluronic acid.
Very misleading.

17 de março de 2025
Opinião espontânea
logótipo da Starpowa

Resposta da Starpowa

Hi Faith,

Starpowa products are vegan products, our Collagen product is labelled "Collagen support" and the following information is provided on our website, "Unlike most supplements containing animal or fish collagen, our scientist’s clean, vegan formulation supports your own bodies natural collagen production." As you can see from the description on our website, we always strive to be as transparent as possible.

Love,

Classificada 5 em 5 estrelas

Simple

Easy and pleasant to take, unlike post collagen supplements I have tried, where you have to incorporate into food or make into a drink. Also as a gummy they are so easy to take along when on your travels.

1 de fevereiro de 2025
Classificada 5 em 5 estrelas

Yummy Gummies

The Collagen Gummies are so yummy and easy to take ! I actually look forward to having my Starpowa Gummies every day as they taste sooo good! I have noticed that the lines around my eyes have faded and skin much brighter. Love, love , love!!

18 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Hair, Skin and Nail gummies

I have been taking the Hair, Skin and Nail gummies for around 5 weeks now. Unfortunately I have not noticed any improvement whatsoever. On top of that they are so sweet I am struggling to consume them.

13 de fevereiro de 2025
Opinião espontânea
logótipo da Starpowa

Resposta da Starpowa

Hi Gabriella,

We're sorry to hear that you haven't experienced the benefits you were hoping for. As with any supplement, it can take up to three months of consistent use to see results. Many factors may affect the effectiveness of our products such as stress, diet, daily routine, sleep schedule etc. We strive for our products to be as clean as possible, hence the use of natural sweeteners which allows our gummies to contain less than 1g of sugar.

Love,

Classificada 1 em 5 estrelas

I didn’t receive my original order or…

I didn’t receive my original order or the replacement order

7 de janeiro de 2025
logótipo da Starpowa

Resposta da Starpowa

Hi Victoria,

We can see that you reached out to our customer service team, a replacement order was sent out free of charge and delivered next day according to the tracking details. We have since not received any follow up email from yourself. Our customer service team have reached out to you providing the tracking details/proof of delivery for the replacement order, if this does not resolve your issue please could you reach out to our team as they would be more than happy to assist you.

Love,

Classificada 5 em 5 estrelas

Have been using the hair skin and nail…

Have been using the hair skin and nail meno balance and the snooze gummies for some time now and can honestly say therese are the best I have ever used my hair and sun have definitely improved I am sleeping better and have seen a difference since using the neon balance if you are thinking of trying starpowa products dont hesitate customer service is also fantastic and extremely helpful

4 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This is my second order of the skin…

This is my second order of the skin hair and nails gummies both times have been very quick delivery it’s still early days as I’m still only on my first month of the product but my nails are harder already as they were soft before I started taking the gummies

5 de janeiro de 2025
Classificada 1 em 5 estrelas

They are useless and now I cannot cancel and they KEEP charging me

They made no difference and when I tried to cancel my subscription at the start of December I am still being charged in Jan for these.

27 de janeiro de 2025
Opinião espontânea
logótipo da Starpowa

Resposta da Starpowa

Hi Harriet,

We have looked into this and can see our customer service team responded to all emails, in a timely manner, highlighting exactly how to cancel your subscription. This was explained multiple times, however it seems as though this was never actioned by yourself at any time. We can confirm our customer service team has since cancelled the subscription on your behalf.

Love,

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais