State Cashmere Opiniões 

532
TrustScore: 4 em 5

3,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

The style and color a nice, but the cashmere quality is thin, the sizing runs small, and the product is noticeably cheaper than sweater vests I’ve purchased from you in the past. And…the product labe... Ver mais

Classificada 5 em 5 estrelas

Excellent response when I had an issue with an order: truly above and beyond. We are very satisfied...

Classificada 5 em 5 estrelas

Just gave my wife the ribbed crewneck as a birthday gift, she loves the color, fit, and feel. Good experience online while ordering and delivered on schedule. The brand does a nice job stating their v... Ver mais

Classificada 5 em 5 estrelas

Ordered a gift for a baby shower. Tried to correct a mistake in delivery address minutes after placing the order via the chat. Got "Our agents are not available right now. Please leave a message and... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

State Cashmere is a digital native collection of modern cashmere essentials. Our vision is to reinvigorate the traditional posh and preppy cashmere category with a new sense of creativity and excitement and open our senses to the pure power of cashmere. Our cashmere comes straight from rugged Inner Mongolia where the cold climate produces the softest cashmere. Because we work directly with shepherds, you get pure cashmere and shepherds keep more profit. Happy goats, ethically raised. 100% cashmere women's and men's apparel, accessories, and home blankets.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

532 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(532)

12 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Customer Service, Ordering & Shipping

The customer service, ordering and shipping processes are top-notch with these guys! I’ve always been able to get the items I’m trying to order (no back orders or lack of inventory), and they always arrive nicely packed and in a very timely manner.

16 de abril de 2021
Classificada 5 em 5 estrelas

Beautiful

Beautiful, soft, lovely style.. I’m 38 bust and broad shouldered, got M. Slightly tighter fit than I hoped but not excessively clingy and I’m one of those between-sizes gals so had to pick. Think I’ll happily keep it and wear with less snug pants or shorts. Love it.

11 de abril de 2021
Classificada 4 em 5 estrelas

Nice quality

Im happy with the quality but the color shown on the website was very different when it arrived and so I had to return it.

10 de abril de 2021
Classificada 3 em 5 estrelas

The service was fine.

The service was excellent.

I was unhappy with the product. The quality of the knitting and yarns was lovely, but the styling was puffy and frumpy. Suggest the Lands End alternative, which is flatter.

22 de março de 2021
Classificada 5 em 5 estrelas

Great customer service

Great customer service. After determining my State Cashmere sizing correctly got a perfect sweater. Thank you State Cashmere team for your patience and great products!

18 de março de 2021
Classificada 5 em 5 estrelas

Am very happy with my purchase

Am very happy with my purchase. Lovely feel. Have not washed yet so don't knowhow that will go. I love the long cardigan, great fit and feel. The v-neck is a bit too form fitting but description warned of that so my bad. Some of the best prices around. Would definitely recommend.

16 de março de 2021
Classificada 1 em 5 estrelas

Sad to say

Sad to say, that quality of the product didn’t have the softness that we look for in cashmere. I hope State figures our how to achieve this!

13 de março de 2021
Classificada 5 em 5 estrelas

Thanks exchanging my sweater!

Thanks for exchanging my birthday present! So quickly handled, great service. I love my new sweater!
The only thing that was lightly off was the sizing, I would say the sweaters run small.

11 de março de 2021
Classificada 5 em 5 estrelas

Initially, no customer service. But corrected after review.

Ordered a gift for a baby shower. Tried to correct a mistake in delivery address minutes after placing the order via the chat. Got "Our agents are not available right now. Please leave a message and we'll get back to you" Nobody ever got back to me. Tried multiple times afterwards. Nothing at all. Item got delivered to wrong address. Fortunately it belonged to somebody who knew the addressee and forwarded it to the intended recipient. Not having a phone number or a working/staffed chat link will make me think twice before ordering from State Cashmere. One star.

UPDATE: State Cashmere went beyond expectations in correcting the problem after the review above. Earned back my goodwill. Back to 5 stars for service

11 de março de 2021
logótipo da State Cashmere

Resposta da State Cashmere

Dear customer, we apologize for the inconvenience, we don't have the capacity of phone customer service at this moment. However, we have upgraded our customer service workflow so that our representative will get back to you sooner. Please kindly check your email to see our response to your concern. Thank you!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais