Stay Sojo Opiniões 

269
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Stay Sojo provided a wonderful experience for us. They went above and beyond to find a temporary accommodation to suit our needs. The apartments were neat and clean. They were truly professional !

A empresa respondeu

Classificada 3 em 5 estrelas

The checking process was overly convoluted and dysfunctional at times. The fact that the key fob is placed inside of the apartment complex behind security gates, means if there’s no one at the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The overall experience was excellent. From my initial contact to the check was fast and smooth. Staff was always responsive to any issues that came up during my stay.

A empresa respondeu

Classificada 5 em 5 estrelas

While receiving treatment at Mayo Clinic in Jacksonville, we needed a place to accommodate my husband, our pup, and me for seven weeks. Stay Sojo hooked us up at Steele Creek with an affordable and lo... Ver mais

Informações sobre a empresa

  1. Alojamento para férias

Escrito pela empresa

Stay Sojo was born to celebrate the journey of travel and elevate the traditional corporate housing experience into a more memorable stay. We cultivate stays that serve not only professional travelers, but also curious adventurers with the freedom to live and work wherever they choose. Through Stay Sojo, we’re able to engage travelers in a fresh way, building upon our history of providing top-notch hospitality to stand out among the competition. From business to leisure, we are committed to serving the “professional traveler,” creating a new standard of on-the-go living and providing an environment that feels like home, wherever they are. Stay Sojo offers luxury, furnished living spaces with flexible month-to-month stays in more than 100 cities throughout the U.S., with shorter stay options in some locations. Our benefits include centralized end-to-end account management, consolidated invoicing & reporting, flexible & value-driven options, commitment to care & service, dedicated guest experience team.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

269 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(269)

41 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Best Experience

The Sojo Team and Candour House Apartment give the most comfortable staying during this month. The Sojo Team provide an Excellent Customer Service assisting me at any time even with a simple question. I definitely will recommend Sojo company as the best one in this Industry. I hope could stay back on this Apartment complex.

27 de outubro de 2025
logótipo da Stay Sojo

Resposta da Stay Sojo

Thank you, Katiana! We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! We look forward to hosting you again soon.

Classificada 5 em 5 estrelas

Great space

Great space, and personalized care

15 de outubro de 2025
logótipo da Stay Sojo

Resposta da Stay Sojo

We appreciate the fantastic review and are glad we could be of service. We look forward to hosting you again soon!

Classificada 5 em 5 estrelas

Everything was seamless

9 de outubro de 2025
logótipo da Stay Sojo

Resposta da Stay Sojo

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! We look forward to hosting you again soon!

Classificada 3 em 5 estrelas

Prompt Communication and Documentation, Noise Issues Noted

The company communicated well throughout the apartment selection process and responded quickly, providing the necessary documents promptly to prepare for move-in. One thing I wish they had done differently was to pay closer attention to factors like pets, toddlers, noise, or residents working night shifts in neighboring units when assigning apartments to those requesting quieter areas. Nevertheless, they did a good job overall.

1 de setembro de 2025
Opinião espontânea
logótipo da Stay Sojo

Resposta da Stay Sojo

Thank you so much for taking the time to share your feedback. We’re glad to hear that our team communicated clearly and made your move-in process smooth! We also appreciate you mentioning the concern of neighboring units with pet and toddlers' noise, as well as residents working evenings — that’s valuable input. We will be sure to keep it in mind when assigning future units, especially for guests who request quieter areas. Your insight helps us continue to improve the Stay Sojo experience for every guest. We’re grateful you chose to stay with us and hope to welcome you again in the future!

Classificada 5 em 5 estrelas

Sojo review

A fresh experience like home, very clean and comfortable environment. Very flexible when providing customer service, I will continue to using their service.

30 de setembro de 2025
logótipo da Stay Sojo

Resposta da Stay Sojo

Thank you for your thoughtful review and glad you enjoyed your stay. It was our pleasure being host to your temporary stay. Thank you again and please know that we are very grateful for your loyalty!

Classificada 1 em 5 estrelas

Completely unacceptable

The Goodwynn apartment complex is not only unsanitary, but maintenance requests are ignored. We have experienced dog feces and urine in the hallways (one pile has been there for 5 days); residents leave their garbage near the chute and as a result, we have not been able to get rid of fruit flies despite asking for an exterminator. Completely unacceptable!

1 de outubro de 2025
Opinião espontânea
logótipo da Stay Sojo

Resposta da Stay Sojo

We are very sorry to hear about your experience and truly regret the frustration this caused during your stay. Cleanliness and timely maintenance are extremely important to us, and we take your feedback seriously.
We do want to kindly clarify that while your apartment was located at The Goodwynn, your reservation was through Stay Sojo, which is separate from the building’s leasing office. For that reason, we always ask our guests to bring any and all concerns directly to the Stay Sojo customer service team rather than to the leasing office. When issues are reported to us, we are often able to help get quicker responses and coordinate solutions on your behalf.
Unfortunately, we were only made aware of these concerns just a few days before your departure, which limited our ability to assist. We truly wish we had the opportunity to address them earlier so that we could have worked toward a better resolution for you.
We greatly appreciate your feedback, as it helps us improve the guest experience.

Classificada 5 em 5 estrelas

Excellent all around

Excellent all around!
The place was gorgeous. Customer service was immediate. I would recommend 100%.

15 de junho de 2025
logótipo da Stay Sojo

Resposta da Stay Sojo

Thank you so much Jenna! We love Baldwin Harbor Apartments too. We are so glad to hear that you enjoyed your stay. Please do not hesitate to contact us if you should need temp housing again.

Classificada 5 em 5 estrelas

5 stars

An amazing temporary housing company with an awesome staff. Very thorough in all they do.

31 de julho de 2025
logótipo da Stay Sojo

Resposta da Stay Sojo

Thank you Home Street Team! We appreciate your business and are grateful for your loyalty!

Classificada 5 em 5 estrelas

Stay Sojo - a great team to work with for corporate stays!

727 West Madison was a great building for the temp stay organised by Stay Sojo. Overall building has top quality amenities and its location in West Loop was wonderful. The apartment itself was modern and well-kept by Stay Sojo; bed, bathroom etc. was very comfortable. The building is across the street from Whole Foods and walking distance to cafes and restaurants. The Stay Sojo team itself was great - very responsive and attuned to meeting their client's needs, ensuring for a wonderful stay with them. Example - I requested for a desk and chair to be able to work from home, and it was set up for me before I arrived.

21 de julho de 2025
logótipo da Stay Sojo

Resposta da Stay Sojo

Thank you for this review! We truly appreciate the kind words and agree. 727 West Madison is a great location in Downtown Chicago. We are so glad this location worked well for you, and our team was able to assist during your stay. We hope to welcome you back in the future. Thank you again!

Classificada 5 em 5 estrelas

Good choice of location and very responsive to needs

Sojo stepped up when we needed to move from our home due to hurricane. Planned 3 mo stay became 6 months. Tough. But ,dojo found us a great spot very near our home and furnished it well. Very responsive to the few repair needs we had and very thankful to the team.Responses were immediate. Would recc the team and company highly.

15 de janeiro de 2025
Opinião espontânea
logótipo da Stay Sojo

Resposta da Stay Sojo

Thank you Mr. Furlong! We appreciate the fantastic review and are glad we could be of service. If there is anything else we can do for you, please let us know!

Classificada 5 em 5 estrelas

Excellent

The management team has been responsive and helpful, addressing any concerns promptly.

Overall, I found the apartment to be well-maintained and comfortable. The layout is spacious, and the natural light that fills the rooms creates a warm and inviting atmosphere. The kitchen is equipped with modern appliances, making it easy to prepare meals.

21 de julho de 2025
Opinião espontânea
logótipo da Stay Sojo

Resposta da Stay Sojo

Thank you so much Makam! We love the Mint Community too. We are so glad to hear that you enjoyed your stay. Please do not hesitate to contact us if you should need temp housing again.

Classificada 5 em 5 estrelas

Once I informed Stay Sojo of allergies…

Once I informed Stay Sojo of allergies to Pets. The issue was resolved by cleaning the furniture and the apartment.

11 de julho de 2025
logótipo da Stay Sojo

Resposta da Stay Sojo

Thank you, Geraldine! Your comfort and health are very important to us, and we appreciate your communication in helping us maintain a welcoming environment. We look forward to hosting you again!

Classificada 5 em 5 estrelas

The place was extremely nice and clean

The place was extremely nice and clean! Excellent communication and service.

18 de julho de 2025
Opinião espontânea
logótipo da Stay Sojo

Resposta da Stay Sojo

Thank you for this kind review! We are so glad you enjoyed The Capital Grand Community in Tallahassee. It was our pleasure to be host to your temporary stay. We look forward to greeting you back again soon!

Classificada 5 em 5 estrelas

This company is perfect

This company is perfect. Every single detail was executed in a professional manner. They don’t just give you customer service they give you a customer experience. I have been utilizing them in Florida for about two years through my company five stars always.

7 de julho de 2025
logótipo da Stay Sojo

Resposta da Stay Sojo

Thank you, Gena! We appreciate the fantastic review and are glad we could be of service. We are so grateful for your loyalty and look forward to hosting you again soon!

Classificada 5 em 5 estrelas

The apartment was well equipped

The apartment was well equipped. Totally move in ready. Very comfortable.

25 de junho de 2025
logótipo da Stay Sojo

Resposta da Stay Sojo

Thank you so much, James, for your kind review and are glad we could be of service. Please do not hesitate to contact us if you should need temp housing again.

Classificada 3 em 5 estrelas

Good

Everything was good

19 de junho de 2025
logótipo da Stay Sojo

Resposta da Stay Sojo

Thank you for your thoughtful review! We are so grateful for your loyalty!

Classificada 5 em 5 estrelas

The apartment was great

The apartment was great. My only feedback is to provide check in information sooner. I believe I only received this information a few days prior to the start of my lease.
I would have preferred a 10 day notice.

12 de maio de 2025
logótipo da Stay Sojo

Resposta da Stay Sojo

Thank you so much for your feedback! We're thrilled to hear that you enjoyed the apartment and had a positive experience overall.

We also appreciate your note regarding the timing of the check-in information. Receiving those details earlier can definitely help with planning and peace of mind. We’re currently reviewing our communication timelines and will take your suggestion into account as we work to improve our process. Thanks again for sharing your thoughts—we truly value your input!

Classificada 5 em 5 estrelas

I was skeptical about staying in an…

I was skeptical about staying in an apartment versus a hotel during my stay in Augusta, GA. Hotels had some amenities that I like (breakfast in the morning and room cleaning services several times a week). However, my opinion has been changed forever with my first luxury apartment stay with Stay Sojo (Lofts at King Mill). The apartment was perfect, safe and provided extra amenities: washer and dryer in your apartment, security, a fully equipped gym, pool, trash pickup service and a very responsive on-site staff.) I enjoyed retreating to my space after work every day. Stay Sojo's Team was very responsive to my needs. I will definitely stay at another one of their properties when on extensive travel in the future. 2 Thumbs up!!!

20 de maio de 2025
Opinião espontânea
logótipo da Stay Sojo

Resposta da Stay Sojo

Thank you for this kind review! We love Lofts at King Mill too and so glad you were able to enjoy their amenities and fabulous staff. It was a pleasure hosting your recent stay and we look forward to greeting you back to wherever your travels take you!

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