I had asked a few times for an email to pay my advance early as it doesn't give me the option manually on my app or online. After a few attempts and replies finally Florin the angel replied instead wi... Ver mais
A empresa respondeu
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I had asked a few times for an email to pay my advance early as it doesn't give me the option manually on my app or online. After a few attempts and replies finally Florin the angel replied instead wi... Ver mais
A empresa respondeu
After my previous review, Florin contacted me & was extremely understanding & friendly. She was able to solve my issue quickly & efficiently so I have changed my review to reflect this. Although my in... Ver mais
A empresa respondeu
SteadyPay is a great service and their customer service team are nothing but amazing! Shout out to Daniel for helping me get an issue with removing an inactive bank account sorted super quickly!! High... Ver mais
A empresa respondeu
It is very easy to apply and reply from the team is very quick and efficient especially Michael helped me a lot clearing any doubts I have and guiding me through the process of unlocking cashwave serv... Ver mais
A empresa respondeu
Escrito pela empresa
London, Reino Unido
Respondeu a 81% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Micheal helped with my problem quickly and efficiently
I had asked a few times for an email to pay my advance early as it doesn't give me the option manually on my app or online. After a few attempts and replies finally Florin the angel replied instead with the invoice to pay and it was late at night too so I wasn't expecting her reply but she did and i was so grateful.. Thanks again Florin 😊

Resposta da SteadyPay
Excellent service. Very happy with service provided by Florin

Resposta da SteadyPay
Brilliant company, helped me out when I was in a pickle, dealt with Florin over chat, who helped me with some issues.

Resposta da SteadyPay
The experience was very straight forward. Maga is a credit to the company and was so helpful and kind. Will definitely be using again.

Resposta da SteadyPay
Need help..they services are simple and fast.
Customer service great

Resposta da SteadyPay

Resposta da SteadyPay
Recently went on Steadypay app to pay a balance I had outstanding. I have a new debit card so was expecting to be asked for details but they already had them somehow as payments went through. I then tried to cancel membership and it said payment was processing so I couldn't cancel. This was 2 weeks ago and despite numerous messages from me, they still won't let me cancel as payment still says processing yet cleared over a week ago on my bank statement. I am now concerned that they have my card details that I never gave them and I never even received any payment receipt from them. Shocking!
Update
After leaving this review, Steadypay emailed to confirm they received the previous payments but to cancel my subscription I need to pay another £109, I then checked the app and that says I need to pay another £200? It seems like they are just plucking figures out of the air. Would definitely stay away!
Requested top up on Thursday 09th April 2026. monies has still not arrived in my account. Messaging via the in-app and nobody is responding have no idea when funds will hit my account what is the reason you pay a subscription however not getting the service ? UPDATE, someone from steady pay finally contacted me after 17.00hrs on the Monday 13th and the funds finally hit my account at around 19.00hrs which is a far cry from Friday ? However the agent progressed the payment manually I was advised that its not there system but on some cases the monies bounce back and they are not aware until a customer contacts ?
Michael was very helpful and got my issues sorted out fast thanks for all the help

Resposta da SteadyPay
Great customer service. Speedy reply, Simona was extremely helpful and explained things clearly and extremely polite. Thank you!

Resposta da SteadyPay
After my previous review, Florin contacted me & was extremely understanding & friendly. She was able to solve my issue quickly & efficiently so I have changed my review to reflect this. Although my initial feelings were negative, I found Florin was able to help & communicate with me in layman terms instead of from a script. Thank you for listening & providing a solution for me.

Resposta da SteadyPay
Maga was very helpful and understabding and quick to respond

Resposta da SteadyPay
It is very easy to apply and reply from the team is very quick and efficient especially Michael helped me a lot clearing any doubts I have and guiding me through the process of unlocking cashwave service. Thank you Michael.

Resposta da SteadyPay
Great comms Daniel was very helpful

Resposta da SteadyPay
I had a query to get started with steady pay & Maga provided a very professional service .. explaining things in a timely & easy to understand manor

Resposta da SteadyPay
I had a really positive experience with Maga while resolving an issue with my bank connection in the SteadyPay app. Maga was incredibly helpful, patient, and professional throughout the entire process. I really appreciate the excellent customer service and would definitely rate this experience highly.
Thank you, Maga!

Resposta da SteadyPay
Customer support agent Maga has been responsive whenever I’ve had questions. Overall, a trustworthy service that I’d recommend to others looking for consistent payouts.”

Resposta da SteadyPay
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