food improvement request. Provide a salad buffet with undressed salads and other low calory food. Also steamed veg again low calorie healthy options. Thank you. Provide decaf real coffee not just... Ver mais
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Leia as opiniões dos outros
This was our first time using the Dublin -> Holyhead and return sailing on the Stena Estrid with a cabin.. We have an 8-month-old baby, so the cabin was a great addition to our trip! Everyt... Ver mais
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The sailing from Holyhead was an hour late. While boarding the foot passengers, the bus to the ship spent 45 minutes with a full load of passengers at the loading ramp waiting to be allowed on. Thankf... Ver mais
Ive been using rosslare to Fishguard lately I understand ships need upgrades perfectly fine....thank you for my 50 percent discount on next crossing with should be around July...hope ship ready for ne... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Stena Line Ireland
Escrito pela empresa
At Stena Line, we make travelling by sea between Ireland, Britain, and beyond simple, comfortable, and enjoyable. For over 60 years, we’ve been proudly connecting people and places across Europe — and helping Irish travellers sail the easy way.
Whether you’re off on a family break, a business trip, or visiting loved ones, you can count on cosy cabins, great food, and plenty of onboard entertainment. Travelling with kids or pets? We’ve got dedicated areas for them too. Our modern ferries, friendly crew, and commitment to making every journey smooth mean you can simply relax and enjoy the crossing.
- Ferries from Ireland
- Dublin – Holyhead
- Rosslare – Fishguard
- Belfast – Liverpool
- Belfast – Cairnryan
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across Northern Europe. If you’re travelling between Denmark, Sweden, Germany, Poland, or Latvia, explore our wider network for an easy and scenic way to get around.
Good to know
We don’t charge extra for luggage — car passengers can bring what fits in their vehicle, and foot passengers can carry what they can manage (up to 23kg per item).
Book your next trip
Visit www.stenaline.ie to find timetables, fares, and our latest offers. Use the Low Fare Finder for the best prices or upgrade to Flexi or Premium for more comfort and flexibility.
Informações de contacto
Irlanda
- stenaline.ie
3,9
Bom
340 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The most pleasant amazing and helpful…
The most pleasant amazing and helpful staff!! Apart from 1 older lady. But everyone else was so lovely and efficient!!
6 de fevereiro de 2026
Resposta da Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear that most of our team were lovely, helpful, and efficient. We’re sorry one interaction didn’t meet the same standard, and we appreciate you bringing it to our attention.
We hope to welcome you onboard again.
Regards
Dave
Stena Line
Rough seas, smooth journey
Rough seas both legs but the ship coped well. All services still available despite rough weather. Checkin and bus transfer worked really well at Rosslare. Very happy.
22 de janeiro de 2026
Resposta da Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re pleased to hear the ship handled the rough seas well and that all services remained available throughout your journey. It’s great to know check-in and the Rosslare bus transfer worked smoothly too. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Resposta da Stena Line Ireland
Good morning,
Thank you so much for your 5 star review. We’re delighted to hear that you choose to sail with us when visiting family in the UK. We truly appreciate your loyalty and look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
No where to lie down
The current replacement ferry ⛴️ for the Fishguard/Rosslare crossing is substandard! And NOT up to the usual standards! Particularly the seats ALL had upright dividers to prevent anyone laying down! Dispite this being a nighttime crossing with NO available cabins! I did NOT arrive in Rosslare, refreshed and ready for my onwards journey!
4 de fevereiro de 2026
Resposta da Stena Line Ireland
Good morning,
Thank you for your review.
We are sorry that the replacement vessel on our route didn’t meet your expectations, especially on an overnight crossing without cabin availability.
We appreciate that comfort is important, and we understand your frustration with the seating. Your comments have been passed to the relevant team.
We are sorry that you didn’t arrive feeling rested, and we appreciate you sharing your experience with us.
Regards
Dave
Stena Line
Was really disappointed to receive a…
Was really disappointed to receive a message at 9.04 am that out 11.30 am was delayed by 120 minutes as we have a 2 hour journey to Belfast with an hour before sailing to aid with any roadworks etc. We had a 4 hours journey to Bingley after sail and accommodation and had to be in by 7.00pm. I contacted your company and said I would try to contact P&O to book the 12.00pm sailing from Larne to Cairnryan which we had to stop and try to get booked as internet kept freezing but eventually got booked and I called your company back and they said they would refund the 1st crossing as we still wanted to travel back with Stenaline on 1st Feb. In between I received another message to say that our sailing was cancelled but would accommodate us on the 3.30pm crossing but this was not suitable as explained before. This caused me an extremely stressful time and I was really disappointed that Stenaline did not offer any discounts off any future bookings that I have received in the past when sailings were cancelled. Booking ref is 93586845. Look forward to your response
4 de fevereiro de 2026
Resposta da Stena Line Ireland
Good morning,
Thank you for your review.
We are sorry for the stress and inconvenience caused by the delay and subsequent cancellation of your sailing. We appreciate how challenging this was given your long onward journey and the need to make alternative arrangements at short notice.
We are glad you were able to secure an alternative sailing and that our team arranged a refund for your original crossing while keeping your return journey in place.
Any vouchers would normally be sent out via email around 2-3 weeks post travel to affected customers. If you wish to discuss this further please contact our customer services team via the contact form at stenaline.ie/contactform
We hope to welcome you back onboard again in the future for a smoother experience.
Regards
Dave
Stena Line
Good pre travel information
Good pre travel information , kept me informed of boarding procedures etc
3 de fevereiro de 2026
Resposta da Stena Line Ireland
Good morning,
Thank you for your review. We’re glad to hear our information kept you well informed ahead of boarding. We appreciate your feedback and hope to welcome you onboard again soon.
Regards
Dave
Stena Line
A fun trip on the Ben My Cree.
A fun trip on the Ben My Cree.
The little ship looked out of place next to the other ships in the harbour, but was equal to the lumpy conditions at sea.
The staff were friendly , efficient and professional.
3 de fevereiro de 2026
Resposta da Stena Line Ireland
Good morning,
Thank you for your review. We’re glad the vessel handled the conditions well and pleased to hear our crew were friendly and professional. We hope to welcome you back onboard soon.
Regards
Dave
Stena Line
Resposta da Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We're delighted to hear you found your journey stress‑free and arrived feeling refreshed. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Great service
Great service, rarely have to book weeks in advance, and can always be accommodated. Good choice of sailing times
2 de fevereiro de 2026
Resposta da Stena Line Ireland
Good afternoon,
Thank you for sharing your 5 star review. We're pleased to hear you’ve experienced great service, flexible booking, and a good choice of sailing times. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Great first class lounge and good…
Great first class lounge and good communications if sailings are delayed.
5 de fevereiro de 2026
Resposta da Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We're glad you enjoyed the First Class Lounge and appreciated our communication during delays. We hope to welcome you back onboard soon.
Regards
Dave
Stena Line
When problems occur
When problems occur, as they do in this season, they are very good at compensating us.
Also the boat, though very tiny, was clean and tidy and welcoming.
29 de janeiro de 2026
Resposta da Stena Line Ireland
Good morning,
Thank you for your review. We’re glad our team could support you during the busy season and that you found the vessel clean, tidy, and welcoming. We look forward to seeing you onboard again.
Regards
Dave
Stena Line
Resposta da Stena Line Ireland
Good morning,
Thank you so much for your 5 star review. We’re delighted to hear you received great service and found our staff brilliant. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Very comfortable on board the ferry and…
Very comfortable on board the ferry and had lots of things to see on board.
4 de fevereiro de 2026
Resposta da Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear you found the ferry comfortable and enjoyed the range of things to see on board. We look forward to welcoming you back again soon.
Regards
Dave
Stena Line
I only give one star because it’s not…
I only give one star because it’s not possible to give no star. Absolutely disgusted with the service from booking to being dumped at Fishguard at 3.45am and being told to find a hotel. My list is too long to fit on here so perhaps you’d like to phone me.
3 de fevereiro de 2026
Resposta da Stena Line Ireland
Good morning,
Thank you for sharing your review.
We’re very sorry to hear about your recent experience travelling over with us and we appreciate how difficult this must have been for you. This isn’t the level of service we aim to provide.
We have passed your comments and feedback on to our customer services team to investigate with the port. If you wish to discuss this further please contact our customer services team directly via the contact form at stenaline.ie/contactform
We hope to welcome you back onboard in the future for an improved experience.
Regards
Dave
Stena Line
Train your staff to do their jobs…
Train your staff to do their jobs properly and treat the foot passengers like real people left to stand around till all fright and cars are off while people depending on public transport are left to wait around longer
29 de janeiro de 2026
Resposta da Stena Line Ireland
Good morning,
Thank you for your review.
We are sorry to hear about your experience and we understand how frustrating the delay must have been. We have shared your comments with our team so we can review procedures and improve communication.
We hope to welcome you back onboard again.
Regards
Dave
Stena Line
Replacement ship
Replacement ship was not very comfortable less amenities but staff were very pleasant ship very clean toilets could do with updating did take awhile to get off with car.
31 de janeiro de 2026
Resposta da Stena Line Ireland
Good morning,
Thank you for sharing your review.
We're pleased you found our staff friendly and the ship clean.
We're sorry the replacement vessel felt less comfortable and that disembarkation took longer than expected. Your comments about the facilities are appreciated and will be passed to the relevant teams.
We hope to offer you a smoother, more comfortable experience next time.
Regards
Dave
Stena Line
Very smooth crossing despite heavy…
Very smooth crossing despite heavy seas, a Godsend to someone very prone to seasickness. Very comfortable surroundings.
29 de janeiro de 2026
Resposta da Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re glad the crossing was smooth despite the heavy seas and that you found the surroundings comfortable. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Resposta da Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We’re glad to hear you found the booking and boarding process easy and that your cabin was comfortable and clean. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Friendly staff good food and a lovely…
Friendly staff good food and a lovely cuppa sailing with stenna line was the highlight of my trip.Had a good time on board the Ben my chree want to do it again sometime
29 de janeiro de 2026
Resposta da Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We’re delighted you enjoyed the friendly staff, good food, and a lovely cuppa onboard the Ben‑my‑Chree. We’re glad it was a highlight of your trip and hope to welcome you back again soon.
Regards
Dave
Stena Line
Resposta da Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re glad to hear you found everything well organised, the boats clean, and our team helpful. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
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