food improvement request. Provide a salad buffet with undressed salads and other low calory food. Also steamed veg again low calorie healthy options. Thank you. Provide decaf real coffee not just... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
food improvement request. Provide a salad buffet with undressed salads and other low calory food. Also steamed veg again low calorie healthy options. Thank you. Provide decaf real coffee not just... Ver mais
A empresa respondeu
This was our first time using the Dublin -> Holyhead and return sailing on the Stena Estrid with a cabin.. We have an 8-month-old baby, so the cabin was a great addition to our trip! Everyt... Ver mais
A empresa respondeu
The sailing from Holyhead was an hour late. While boarding the foot passengers, the bus to the ship spent 45 minutes with a full load of passengers at the loading ramp waiting to be allowed on. Thankf... Ver mais
Ive been using rosslare to Fishguard lately I understand ships need upgrades perfectly fine....thank you for my 50 percent discount on next crossing with should be around July...hope ship ready for ne... Ver mais
A empresa respondeu
Escrito pela empresa
At Stena Line, we make travelling by sea between Ireland, Britain, and beyond simple, comfortable, and enjoyable. For over 60 years, we’ve been proudly connecting people and places across Europe — and helping Irish travellers sail the easy way.
Whether you’re off on a family break, a business trip, or visiting loved ones, you can count on cosy cabins, great food, and plenty of onboard entertainment. Travelling with kids or pets? We’ve got dedicated areas for them too. Our modern ferries, friendly crew, and commitment to making every journey smooth mean you can simply relax and enjoy the crossing.
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across Northern Europe. If you’re travelling between Denmark, Sweden, Germany, Poland, or Latvia, explore our wider network for an easy and scenic way to get around.
Good to know
We don’t charge extra for luggage — car passengers can bring what fits in their vehicle, and foot passengers can carry what they can manage (up to 23kg per item).
Book your next trip
Visit www.stenaline.ie to find timetables, fares, and our latest offers. Use the Low Fare Finder for the best prices or upgrade to Flexi or Premium for more comfort and flexibility.
Irlanda
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
On time. On and off the ferry super fast.
Captain kept us informed when required.
Comfortable and relaxed

Resposta da Stena Line Ireland
Our recent trip on Stena was excellent. After a lot of changes to our travel plans to reach Fishguard and every member of staff were very friendly and made our experience a happy one. There was staff giving out Easter eggs to kids and tickets for a raffle who was very friendly to the staff in the duty free who were great fun and very helpful. Even the cafe, it was reasonably priced unlike most places these days. Stena kept us up to date with times as there was more travelling then expected due to Irish ferries cancelled ferry that morning which we should have also been on. The ship wasnt a stena ship but a smaller one but could.not fault it, lovely ship. We will only be travel with Stena to the UK from now on after our fabulous experience with them.

Resposta da Stena Line Ireland
The Ship Being used from Rosslare to Fishguard is disgraceful.

Resposta da Stena Line Ireland
Easy boarding and disembarking. Very clean facilities. Slept very well comfortably cabin and great shower

Resposta da Stena Line Ireland
Quick and efficient boarding and disembarking. Clean ship, and friendly crew.

Resposta da Stena Line Ireland
I tried to book a trip for my family and went through the effort of swapping Tesco Clubcard vouchers for rewards, I shouldn't have bothered!
I went to book a single trip one way trip from UK to ireland. When i entered all details normally the trip was 321. EURO and i tried to apply the tesco clubcard code for 30 EURO. I realised i needed to go in through a specific portal for tesco vouchers but then the overall sailing came up as costing 343 Euro which pretty much eats up a big chunk of the 30 euro voucher.
When i asked customer service to advise then they said it was operating on a dynamic pricing model BUT i had checked the prices for the exact same flexi fare within minutes of each other. They continued to come back saying that this is there terms and conditions for this 'DEAL'.
Turns out that is just a waste of time and vouchers as the price is inflated. Disappointing.

Resposta da Stena Line Ireland
the staff we very good and the ferrys where on time

Resposta da Stena Line Ireland

Resposta da Stena Line Ireland
I appreciate the Ferry I travelled on from/to Rosslare to Fishguard last week was not a Stena ferry and as such did not provide all of the usual facilities.

Resposta da Stena Line Ireland
The Ben Mcree Is the worst Ferry I have ever sailed on, and i have been using ships and ferries since 1973. I will never use it again.

Resposta da Stena Line Ireland
I wasn't overly impressed with the relief Vessel on my sailing. But despite that your great staff onboard made up for it, always helpful and pleasant, not always the case these days, keep up the good work!

Resposta da Stena Line Ireland
I always travel with StenaLine, their service is excellent, such friendly employees in every department, so efficient and I am grateful to travel with them

Resposta da Stena Line Ireland
Got from A to B and back safely. However for the cost of car & 2x Persons the use of replacement ferry on the route is not good enough. Ben MyChree an almost 500e ticket is terrible.
Verry limited comfortable seating, limited food options, quite run down and old. I certainly would use Irish ferries in future

Resposta da Stena Line Ireland
Normally I would give you five stars however not having the Stena Lounge (older ferry) meant that the trip wasn’t quite as comfortable. The staff however were so helpful and friendly hence my four rating.

Resposta da Stena Line Ireland
We had a lovely comfortable trip on Stena, a quiet space with complementary Teas and Coffee and very friendly and helpful staff.

Resposta da Stena Line Ireland
Rosslare to fishguard. The boat is as old as I am. Ye charge premium prices for a sub standard boat. No cabins for people who have travelled all night and need a sleep before their onwards journey. Just not good enough.

Resposta da Stena Line Ireland

Resposta da Stena Line Ireland
Quite disappointed with Stena this time, it's over a year since we sailed with them and it's always been a very good company but not this time particularly. My husband is registered blind and I stated this on the booking but we were the farthest from the stairs, I had to walk in front of him on the narrow gangway with huge articulated vehicles thundering down towards us holding my hand out to slow them down. Then as we were heading towards the Stenaplus lounge someone was busy polishing the walkway, not taking any notice of anything going on around them, I had t stand on the cable that was 15/20feet away from the operator so as it was safe for my husband to step over it. This is the only time I've had any reason to complain about Stena as usually we have had very good dealings with them..... probably the next time will be better....hopefully

Resposta da Stena Line Ireland
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.