Sterling Home - Dunfermline Opiniões 

274
•
TrustScore: 4.5 em 5

4,6

Kingseat Road, KY11 8PQ Dunfermline, Scotland, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The assistant was very helpful in making our decision. Gave us delivery time which we were kept updated throughout the process. However our sofas were delivered on the day we were told they would be... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The 2 sofas which we purchased in your Sale were excellent value for money. The delivery was on time and the delivery men took time to show us how to dismantle the sofas if necessary.

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service from staff when making our purchase. We were kept up to date with the progress of our order and the delivery men were so careful not to damage any walls etc. Everyone we dealt with w... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The salesperson was helpful and did her best to see if I could take home the two chairs that I wanted. No luck but she explained when I would receive them. It would be 6 weeks for delivery. I received... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis
  2. também em
  3. Loja de artigos domésticos
  4. Loja de colchões
  5. Loja de mobília para quartos
  6. Loja de mobília para sala de estar
  7. Loja de pisos

Escrito pela empresa

For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.


Informações de contacto

  • Kingseat Road, KY11 8PQ, Dunfermline, Scotland, Reino Unido

  • 01383 646000

4,6

Excelente

TrustScore: 4.5 em 5

274 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

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4,6

Todas as opiniões

(274)

1154 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The assistant was very helpful

The assistant was very helpful, pleasant and knowledgeable.

29 de novembro de 2025
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

Thank you so much Tom that’s really kind of you to say!

It's great to know that you enjoyed your visit and that the sales person was pleasant, helpful and knowledgeable.

Thank you for choosing Sterling Home and if there’s anything else that we can help with, please let us know.

Kind Regards
The Sterling Home Team

Classificada 5 em 5 estrelas

Lovely store to shop in.

Just friendly and helpful staff.

2 de janeiro de 2026
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

Hi Marilyn,

Thank you for taking time to leave feedback.

Its great to hear you enjoyed your visit to Sterling Home in Dunfermline, also our staff were friendly, we will be sure to pass your comments onto Cathy.

Thanks for choosing Sterling Home.

Kind Regards

The Sterling Home Team

Classificada 5 em 5 estrelas

The staff were amazing tha kyou

28 de janeiro de 2026
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

Hi Heather

Thank you so much for your kind words following your visit to our store in Dunfermline.

We are so pleased to hear that you enjoyed your visit and that the staff were amazing!

Thank you for choosing Sterling Home and we hope to see you again.

Kind Regards
The Sterling Home Team

Classificada 5 em 5 estrelas

House updates

All staff that assisted us with our purchases were very helpful and provided us with enough information to assist us in selecting our ottoman bed and our carpet & underlay for our hall & bedroom

26 de janeiro de 2026
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

Hi James

Thank you so much for taking the time to share your feedback. We're delighted to hear that our team were helpful and provided you with all the information you needed to choose your ottoman bed, carpet, and underlay.
We’re committed to making sure every customer feels supported and well‑informed throughout their purchase, so it’s wonderful to know we achieved that for you.
If there’s anything more we can help with, please don’t hesitate to get in touch. We hope you enjoy your new items!

Kind Regards
The Sterling Home Team

Classificada 5 em 5 estrelas

Staff

Assistant gave us all the information we needed to complete our purchase

26 de janeiro de 2026
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

That's great to hear, Stewart

I’m glad the assistant was helpful and that you were able to complete your purchase smoothly.

If there’s anything else you’d like help with, please let us know. Thank you for choosing Sterling Home!

Kind Regards
The Sterling Home Team

Classificada 5 em 5 estrelas

The assistant

The assistant, was extremely helpful and informative.
She gave us a lovely experience.

26 de dezembro de 2025
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

Hello Evelyn,

Thank you for your lovely feedback.

I’m really glad to hear that Natalie was extremely helpful and informative, and that you had such a positive experience. We will certainly pass your comments onto her.

Thank you for choosing Sterling Home Dunfermline.

Kind Regards

The Sterling Home Team

Classificada 5 em 5 estrelas

Great customer service

I have ordered and await my suite therefore my review is based on pre sales and customer service so far. I cannot praise Natalie enough, she was so patient with us. She helped us make decisions on sizes, made enquiries about additional cushions and pursuing this to ensure the information was correct. Great sales advisor.

23 de janeiro de 2026
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

Hi Lorna,

Thank you so much for your lovely feedback.

We’re delighted to hear Natalie was able to support you so well. We’ll be sure to pass on your kind words. We hope you love your suite when it arrives!

Thank you for choosing Sterling Home Dunfermline.

Kind regards,

The Sterling Home Team

Classificada 4 em 5 estrelas

A very nice shop and lots of beautiful…

A very nice shop and lots of beautiful products. We purchased a £400 table and were quoted £69 for delivery in Fife from your Fife depot which I thought was a bit expensive.

18 de janeiro de 2026
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

Good Morning Alastair,

Thank you again for sharing your feedback — we really appreciate it.

We’re delighted you found our shop welcoming with lots of beautiful products, and we hope you’ll love your new table.

Regarding the delivery charge, we do offer a tiered delivery service, and in addition to that, we also offer a customer collection option from our distribution centre if you’d prefer not to pay for delivery.

This gives customers the flexibility to choose the solution that best suits their needs.

Your comments will be shared with the relevant team as we continuously review our services and pricing.

Thank you for choosing Sterling Home, we look forward to seeing you soon.

Kind Regards,
The Sterling Home Team

Classificada 5 em 5 estrelas

Great service as always with Sterling

Great service as always with Sterling. Good choice of quality furniture and helpful staff.

6 de janeiro de 2026
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

Hi Pauline,

Thank you for taking time to leave feedback.

We are pleased to hear you enjoyed your visit to our Sterling Home in Dunfermline. Customer satisfaction is our priority and we are so happy to hear that you experienced great service from the team.

Thank you for choosing Sterling Home and we hope to see you again soon.

Kind Regards

The Sterling Home Team

Classificada 5 em 5 estrelas

Extremely helpful agent

The agent was extremely helpful taking time to explain everything involved in the purchase

5 de janeiro de 2026
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

Hi Ian

Thank you for taking the time to leave a review following your visit to our store in Dunfermline.

Customer satisfaction is our priority and we are so happy to hear that your salesperson took the time to explain everything to you.

We are very grateful that you chose Sterling Home and we would like to take this opportunity to say thank you!

Kind Regards
The Sterling Home Team

Classificada 5 em 5 estrelas

Patient and not pushy

8 de junho de 2025
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

Good Evening Mr Brown ,

Thank you for your feedback.

We’re pleased to hear our team was patient and not pushy, allowing you to browse comfortably.

We really appreciate you sharing your positive experience during your visit to our Dunfermline store.

Thank you for choosing Sterling Home, we hope to see you again soon.

Kind Regards,
The Sterling Home Team.

Classificada 4 em 5 estrelas

Very helpful staff with just the right…

Very helpful staff with just the right level of attention.
Good product options too.

2 de janeiro de 2026
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

Good Morning Charles,

Thank you very much for your kind feedback!

We’re really pleased to hear that our team struck the right balance in providing attentive support and that you were happy with the range of products available.

Delivering a consistently positive experience is something we actively prioritise, and comments like yours reinforce the importance of continuing to invest in both our people and our product offering.

We appreciate you taking the time to share your experience and thank you for shopping at Sterling Home !

Kind Regards,
The Sterling Home Team

Classificada 5 em 5 estrelas

Sales assistant was patient…

Sales assistant was patient gave us plenty of time to think about whether we wanted to make a purchase. She gave us ideas but never any sales pressure. We went upstairs for a coffee to discuss and made our decision.

30 de dezembro de 2025
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

Hi Gordon,

Thank you for your feedback.

its wonderful to hear that you had great assistance from Natalie in our Sterling Home Dunfermline store and you were given time and space to make your choice, we will pass your comments onto Natalie.

We hope you enjoyed your coffee!!

Thanks again for choosing Sterling Home and we hope to see you again soon.

Kind Regards

The Sterling Home Team

Classificada 5 em 5 estrelas

The sales person was not pushy and very…

The sales person was not pushy and very knowledgable about the suite we purchased. Great atmosphere within the showroom.

28 de dezembro de 2025
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

Dear Valued Customer

Thank you for your lovely feedback following your visit to our store in Dunfermline.

Its wonderful to hear that your salesperson was helpful and knowledgeable without putting you under any pressure.

It's great to hear that you enjoyed your visit and that you found the store friendly with a good atmosphere as it's really important to us that you enjoy visiting our stores.

Thank you for choosing Sterling Home, it really is appreciated. Hopefully, we will see you again soon.

Kind Regards
The Sterling Home Team

Classificada 5 em 5 estrelas

Good range and good quality furniture

Good range and good quality furniture, very helpful salesman not pushy and knowledgeable.
Will definitely be back again .

28 de dezembro de 2025
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

Hi Joyce,

Thank you for taking the time to leave feedback.

It is always nice for us to hear that you are impressed with our products and even more so that Allan was helpful without being overbearing. Your recommendations mean the world to us and we look forward to seeing you again!!

Thanks again for choosing Sterling Home Dunfermline.

Kind Regards

The Sterling Home Team

Classificada 5 em 5 estrelas

Fantastic service and great range and quality of furniture

The member of staff was attentive and informative without us ever feeling pressured either to browse more swiftly or make a decision. When buying a suite its is an expensive item and we have to make sure we buy exactly what we want and something that will fit within the confines of the living room. Once again advice and assistance from the member of staff was first class

26 de novembro de 2025
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

Hi Alan,

Thank you for sharing your shopping experience.

Cathy is a very valued member of the sales team in Sterling Home Dunfermline and we will pass on your kind comments.

Its good for us to hear our staff are so helpful and knowledgeable without being intrusive. It is an expensive purchase and can take time to choose the correct one for you and its great that Cathy was able to assist you.

Thank you for choosing Sterling Home Dunfermline and we hope to see you again soon.

Kind Regards

The Sterling Home Team

Classificada 5 em 5 estrelas

Great service

Great service

28 de novembro de 2025
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

Hi Catherine,

Thank you for your kind words !

It's great to hear you had great service during your visit to our Dunfermline store , and will be sure to let the team know.

Thank you for choosing Sterling Home, we hope to see you again soon !

Kind Regards,
The Sterling Home Team

Classificada 4 em 5 estrelas

Great service

Brenda, the sales assistant was friendly, knowledgeable and interested in us and our needs. She dealt with us efficiently and we are looking forward to the arrival of our new suite.

22 de novembro de 2025
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

Good Morning Dawn,

Thank you so much for your lovely feedback !

We're delighted to hear that Brenda was friendly , knowledgeable and attentive to your needs.

It's great to know she made the process efficient and enjoyable for you .

We hope you're excited for the arrival of your new suite and we truly appreciate you choosing Sterling Home.

Kind Regards,
The Sterling Home Team

Classificada 5 em 5 estrelas

Very helpful showroom staff and always…

Very helpful showroom staff and always great product.

19 de novembro de 2025
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

Hi Derek

Thank you so much for sharing your experience following your visit to our Dunfermline store.

We're delighted to hear that that the sales team were helpful and that you found what you were looking for.

Please do come back and see us again as your support is greatly appreciated.

Thank you again for taking the time to leave a review.

Kind Regards,
The Sterling Home Team

Classificada 5 em 5 estrelas

Excellent service from staff

Excellent service from staff, very knowledgeable and friendly. Sales Manager provided us with tea / coffee while waiting to be attended to.

19 de outubro de 2025
logótipo da Sterling Home - Dunfermline

Resposta da Sterling Home - Dunfermline

Hi Evelyn

Thank you so much for sharing your experience !

We're delighted to hear that you enjoyed your visit and that the sales team were both knowledgeable and friendly. A cup of tea or coffee is always welcome!

Thank you again for your review, we're thrilled you had such a great experience and we hope you will come back as we really appreciate your support.

Kind Regards,
The Sterling Home Team

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