Went to Stirling home at London Road Glasgow and the sales assistant was very helpful. Her Name is Marion Hanley. She was very attentive and nothing was any trouble. Only downside to my visit initiall... Ver mais
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5 stars so far. Service in tore was wonderful. Helpful, friendly staff with good practical advice. Awaiting delivery so can't comment further justyet.
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Had a very good experience with the whole process. The only hic up was I sat in all day waiting for the carpet fitter who did not turn up until 7pm in the evening.
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We visited the Glasgow branch at London Rd. to check out bedroom furniture, member of staff Andrew was so patient friendly and extremely knowledgeable about our enquiry ,he took the time to explain... Ver mais
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Informações sobre a empresa
- Loja de móveis
- também em
- Loja de artigos domésticos
- Loja de colchões
- Loja de mobília para quartos
- Loja de mobília para sala de estar
- Loja de pisos
Escrito pela empresa
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Informações de contacto
2129 London Road, G32 8XQ, Glasgow, Scotland, Reino Unido
- 0141 7641144
4,6
Excelente
277 opiniões
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Outstanding customer service
The member of staff who helped us understand, select, and buy a riser recliner chair was incredibly helpful, knowledgeable and friendly and went over and above to help us get what we needed. He was a real expert and offered invaluable advice. Also the selection of these chairs available at Sterling was fantastic. Much better than every other store we visited. The chair was delivered to our family member within days and was exactly what they needed, they love it. I cannot recommend and thank Sterling enough. This is our third purchase from Sterling this year and we will now always go there first when looking to buy furniture.
Edit based on Sterling's reply: the employee I refer to in my review is Kerr at the London Road branch, who deserves the recognition.
21 de junho de 2026
Resposta da Sterling Home - Glasgow
Hi Claire,
Thank you for your fantastic feedback.
We're delighted to hear that our team member was able to provide such knowledgeable, friendly, and expert advice while helping you choose. It's wonderful to know that both the selection available in store and the quick delivery exceeded your expectations.
Your continued loyalty, with this being your third purchase from Sterling this year, means a great deal to us. We'll be sure to pass your kind comments on to Angie who assisted you and thank them for going above and beyond.
We truly appreciate your recommendation and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Great customer service at Sterling Home…
Great customer service at Sterling Home London Road. First class service from start to finish.
21 de junho de 2026
Resposta da Sterling Home - Glasgow
Hi Jane,
Thank you for your wonderful feedback.
We’re delighted to hear that you received first-class service from start to finish at our London Road store. Your kind words mean a great deal to the team, and we’ll be sure to share your comments with them.
We appreciate your support and look forward to welcoming you back to Sterling Home Glasgow soon.
Kind Regards
The Sterling Home Team
Delivery company damaged the brand new…
Delivery company damaged the brand new flooring, and waiting for Sterling to confirm how this will be fixed over a month later.
22 de junho de 2026
Resposta da Sterling Home - Glasgow
Hi Stuart,
Thank you for your feedback.
We are very sorry for the delay and understand your frustration.
We can confirm that the matter has been passed to our insurance company, who are currently reviewing the claim. We appreciate that this process has taken longer than expected and apologise for the inconvenience this has caused.
Thank you for your patience while this is being resolved.
Kind Regards
The Sterling Home Team
Very happy with my new sofas
Very happy with my new sofas. All staff I dealt with were helpful and friendly from sales point to delivery. Furniture was ready earlier than expected however it was no problem to store it until I was ready for delivery.
Delivered at stated time and delivery team took care in the property.
9 de julho de 2026
Resposta da Sterling Home - Glasgow
Dear Ms Mcleod
Thank you for your fantastic review.
We're delighted to hear you're so pleased with your new sofas and that you found our team helpful and friendly throughout the entire process.
We're also pleased that our delivery team took care in your home and provided a positive experience.
Thank you for choosing us. We hope you enjoy your new sofas for many years to come!
Kind Regards
The Sterling Home Team
Good friendly staff
9 de julho de 2026
Resposta da Sterling Home - Glasgow
Hi Pauline,
Thank you for your feedback.
We're delighted to hear that you found our staff friendly and welcoming. Providing excellent customer service is very important to us, and it's wonderful to know your experience reflected that.
We appreciate your support and look forward to seeing you again soon.
Kind Regards
The Sterling Home Team
Staff let you relax and look
Staff let you relax and look. When i was ready they were super helpful
5 de julho de 2026
Resposta da Sterling Home - Glasgow
Hi Carole,
Thank you for your lovely feedback.
We're delighted to hear you felt comfortable browsing at your own pace and that our team was there to help when you were ready.
We appreciate your kind words and look forward to welcoming you back again soon. 😊
Thank you for choosing Sterling Home.
Kind Regards
The Sterling Home Team
The assistant was very helpful never…
The assistant was very helpful never rushed or Applied any pressure certainly offered a range of alternative display goods
17 de junho de 2026
Resposta da Sterling Home - Glasgow
Hi Alan
Thank you so much for your kind feedback.
We’re delighted to hear that our assistant made you feel comfortable and well-supported throughout your visit. Providing helpful guidance without pressure and offering a wide range of options is something we always strive for, so it’s great to know we got it right.
We truly appreciate your comments and hope to welcome you back again soon.
Kind Regards
The Sterling Home Team
Love the items I bought from here
Love the items I bought from here, staff very helpful and kept up to date about progress of purchase, delivery and installation first class, highly recommended.
21 de janeiro de 2026
Resposta da Sterling Home - Glasgow
Thank you so much for your lovely feedback!
We’re delighted to hear that you’re happy with your purchase and that our team was able to support you throughout the process.
Keeping our customers informed and delivering a smooth experience from order through to installation is something we take great pride in.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If there’s anything more we can help with in the future, please don’t hesitate to get in touch.
Kind Regards
The Sterling Home Team
Excellent quality of bedroom furniture
Excellent quality of bedroom furniture.
Instore staff was great from start to finish.
Was advised that delivery would be approximately 6 weeks, I was kept informed .
Delivery to the 2nd floor flat not issues.
2 de maio de 2026
Resposta da Sterling Home - Glasgow
Hi Mark,
Thank you for your kind feedback!
We’re delighted to hear you’re so pleased with the quality of your bedroom furniture and that our in-store team supported you throughout. It’s great to know communication met expectations and delivery to your 2nd floor flat went smoothly. Enjoy your new furniture!
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
Good experience
The delivery men were fast and efficient. They brought in the two sofas, positioned them where I wanted then removed all the packaging and took it away with them. The sofas themselves are sturdy, well built and the material is of good quality. The accent cushions didn’t remain fluffy for long and have flattened but they are in constant use.
28 de julho de 2025
Resposta da Sterling Home - Glasgow
Hi Marianne,
Thank you for your kind feedback.
We’re delighted to hear that our delivery team provided a fast and efficient service, ensuring everything was set up perfectly and leaving your home tidy.
It’s also wonderful to know you’re pleased with the quality and build of your sofas. We appreciate your comments regarding the accent cushions—these can soften with regular use, these should plump up but if you have any concerns please contact our Customer Service Department..
Thank you again for choosing Sterling Home Glasgow, and we hope you continue to enjoy your sofas.
Kind Regards
The Sterling Home Team
I bought the perfect mattress for me
I bought the perfect mattress for me. I was given great advice from Karen who helped me choose my mattress and she gave me lots of time to make my purchasing decision. I bought during the sale so got a good deal and was able to get interest free credit for a year making it more affordable.
24 de maio de 2026
Resposta da Sterling Home - Glasgow
Hi Andrea,
Thank you for your kind feedback!
We’re delighted to hear you found the perfect mattress and that Karen was able to support you with such helpful advice and give you the time you needed to decide. It’s great to know you were also able to take advantage of our sale and interest-free credit.
We’ll be sure to pass your lovely comments on to Karen—she’ll be thrilled to hear them. Wishing you many comfortable nights ahead!
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
The service salesmen were very good any…
The service salesmen were very good any questions I asked they could answer.
23 de maio de 2026
Resposta da Sterling Home - Glasgow
Hi Sandra,
Thank you for your kind feedback.
We’re delighted to hear our sales team were able to answer all your questions and provide such a positive experience. We’ll be sure to pass your comments on to them—they’ll be really pleased to know they made a difference.
Thank you for choosing Sterling Home Glasgow and we hope to see you again soon.
Kind Regards
The Sterling Home Team
I didn’t get the bed I ordered although…
I didn’t get the bed I ordered although shop say I did. When I questioned it I was told I had to “bed it in”. I’ve never heard anything like this in my time of buying a mattress. Wouldn’t change it as it was unwrapped(not by me) as a health issue. Left with an £800 mattress that does not met my requirements. Won’t be using Sterling ever again.
22 de abril de 2026
Resposta da Sterling Home - Glasgow
Good Morning,
Thank you for your feedback.
Please be assured that your feedback has now been escalated, and a member of our Customer Support team will be in contact with you by the end of this week.
Kind Regards
The Sterling Home Team
The man that we ordered the sofa and…
The man that we ordered the sofa and chair from did not pressure us at all and just left us to look and view the samples, which was great and then we approached him to order the furniture. The man was great and it was a pleasure to shop there.
2 de maio de 2026
Resposta da Sterling Home - Glasgow
Hi Sarah,
Thank you for your kind feedback.
We’re delighted to hear you had such a relaxed and enjoyable shopping experience, and that our colleague Jamie, gave you the space to browse comfortably. It’s great to know they made such a positive impression— we’ll be sure to pass on your comments. We hope you love your new furniture!
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
Carpet and Customer Service
I recently ordered a carpet from Sterling. The customer service from Lauren was great, she was so friendly and has a wealth of knowledge on carpets - I asked lots of questions and really appreciated her knowledge and advice. Carpet fitters were great - I had to have a join and you can't even see it, so great job done. Really pleased with my new carpet and customer service from Sterling :-)
18 de maio de 2026
Opinião espontânea
Resposta da Sterling Home - Glasgow
Hi Fiona
Thank you so much for your fantastic review!
We’re delighted to hear how pleased you are with your new carpet and the overall service you received. Lauren will be especially thrilled to know her knowledge and friendly approach made such a positive difference to your experience, we’ll be sure to pass on your kind words.
It’s also great to hear that the fitting team did such an excellent job, especially with the join, attention to detail like that really matters to us.
Thank you again for choosing Sterling and for taking the time to share your feedback. We hope you enjoy your new carpet for many years to come!
Kind Regards
The Sterling Home Team
Love the service
26 de maio de 2026
Opinião espontânea
Resposta da Sterling Home - Glasgow
Hi Ola
Thank you so much for your kind words!
You are very welcome, please come back soon
Kind Regards
The Sterling Home Team
Called at Glasgow store
Called at Glasgow store, was met by Sam Sinnamon who who went out of his way to help me on my request, even for a little order, made to feel very comfortable by his actions and knowledge, he is a great credit to the company.
17 de maio de 2026
Opinião espontânea
Resposta da Sterling Home - Glasgow
Thank you for taking the time to share your feedback.
We’re delighted to hear about your experience in our Sterling Home Glasgow and that Sam provided such excellent service. It’s great to know he made you feel comfortable and went above and beyond to assist, regardless of the size of your order.
We’ll be sure to pass your kind comments on to Sam – he will be pleased to hear them.
Kind Regards
The Sterling Home Team
Recently bought a new suite etc
Recently bought a new suite, tables, lights, picture etc. The staff, Jamie and Billy were very helpful. Our new picture got damaged and the store replaced it which was very much appreciated.
Would recommend using this Sterling store.
1 de maio de 2026
Resposta da Sterling Home - Glasgow
Hi Ian,
Thank you for your lovely feedback.
We’re delighted to hear you’re enjoying your new purchases and that Jamie and Billy provided such helpful service. We’re also pleased we could quickly resolve the issue with your picture for you.
Your recommendation means a great deal to us—thank you for shopping with Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
Staff very nice and helpful,however I…
Staff very nice and helpful,however I have asked on 2 separate occasions for a material sample of my ordered suite,once on the day of ordering and again 4 weeks later. I also used the search ordering direct service from Ercol and have still not received a sample. Overall I have made 3 requests 2 via Sterling's and one direct to Ercol.
I would like a sample of material to enable me to continue shopping for matching accessories.
1 de abril de 2026
Resposta da Sterling Home - Glasgow
Hi Ms McCulloch,
Thank you for your feedback.
We’re very pleased to hear that you found our team friendly and helpful, however we’re sorry for the frustration caused by the delay in receiving your fabric sample.
We completely understand how important this is, to match your accessories. We’ll ensure this is followed up promptly with Marion, so the correct material sample can be provided as soon as possible.
Thank you for bringing this to our attention and for your patience.
Kind regards
The Sterling Home Team
Really helpful staff
Really helpful staff, excellent customer service, held the item till we were able to collect
24 de abril de 2026
Resposta da Sterling Home - Glasgow
Hi Oliver,
Thank you for your lovely feedback.
We’re delighted to hear that our team was helpful and provided excellent customer service, and that we could accommodate holding your item until collection. We really appreciate you taking the time to share your experience.
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
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