Went to Stirling home at London Road Glasgow and the sales assistant was very helpful. Her Name is Marion Hanley. She was very attentive and nothing was any trouble. Only downside to my visit initiall... Ver mais
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5 stars so far. Service in tore was wonderful. Helpful, friendly staff with good practical advice. Awaiting delivery so can't comment further justyet.
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Had a very good experience with the whole process. The only hic up was I sat in all day waiting for the carpet fitter who did not turn up until 7pm in the evening.
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We visited the Glasgow branch at London Rd. to check out bedroom furniture, member of staff Andrew was so patient friendly and extremely knowledgeable about our enquiry ,he took the time to explain... Ver mais
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Informações sobre a empresa
- Loja de móveis
- também em
- Loja de artigos domésticos
- Loja de colchões
- Loja de mobília para quartos
- Loja de mobília para sala de estar
- Loja de pisos
Escrito pela empresa
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Informações de contacto
2129 London Road, G32 8XQ, Glasgow, Scotland, Reino Unido
- 0141 7641144
4,6
Excelente
277 opiniões
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Bought a side unit for my turntable and…
Bought a side unit for my turntable and records and looks really smart. I've always bought my furniture from sterling as I think there furniture are always smart looking.
19 de abril de 2025
Resposta da Sterling Home - Glasgow
Hi Alexander ,
Thanks so much for your kind words !
We're pleased to hear your new side unit compliments your turntable and records so well.
We are thrilled to hear you consistently chose Sterling and we thank you for your loyalty !
Kind Regards,
The Sterling Home Team
We are now having to wait a further 7…
We are now having to wait a further 7 weeks for our dining table after already waiting 6 weeks
12 de abril de 2025
Resposta da Sterling Home - Glasgow
Dear Mrs Tough
Thank you for your feedback.
We appreciate how disappointed you will be and if there was anything at all that we could have done to avoid placing you in this position, we would have done it. There is nothing to be gained from an unhappy customer.
Please get in touch privately if you need to discuss this further.
Kind Regards
The Sterling home Team
Sales staff were helpful and answered…
Sales staff were helpful and answered any questions we asked. Allowed us to pick what we were looking for never trying to shove things at us
10 de maio de 2025
Resposta da Sterling Home - Glasgow
Hi Billy
Thank you for taking the time to leave positive feedback following your visit to our Glasgow store.
We appreciate that our customers need space and time to choose their furniture whilst knowing that we are not far away for any questions you have.
We really appreciate you choosing Sterling Home and we hope you love your new furniture!
Kind Regards
The Sterling Home Team
New Sofa day
Hi just received my new sofas from Sterling. The gentleman who sold me my suite was lovely and very helpful. Suite came quick & is absolutely beautiful, however we had a problem getting a delivery time/slot that worked for us as they don't deliver on a sat so asked for a afternoon slot to help us out but they weren't very accommodating to our needs as we both work Monday- Friday. They eventually gave in & delivered it last on that particular day. Happy with everything else.
26 de março de 2025
Resposta da Sterling Home - Glasgow
Hi Debbie,
Thank you so much for your kind words !
We're delighted to hear that you're pleased with your new sofa and that the sales experience was a positive one . We will be sure to pass your compliments along to Frank who assisted you.!
We're sorry to hear that the delivery scheduling didn't meet your expectations, and will certainly take your feedback into consideration as we look at ways to improve flexibility in our delivery service.
Thank you for choosing Sterling Home and we wish you many years of enjoyment with your beautiful new suite !
Kind Regards,
The Sterling Home Team
Beware of the quality and short lifespan
Buyer beware. The quality of leather sofas from Sterling Home is going downhill rapidly.
We bought a leather sofa set comprising of a 3 seater, 2 seater and recliner chair costing over £3000. It was delivered in June 2022. Its now sagging on the 2 seater and was inspected and we were told it's normal wear and tear. I would have to pay to get it fixed.
I've also noticed that the leather on the 2 seater at the point between the 2 seat cushions is starting to peel. It's probably not worth reporting it to Sterling or the care plan as that's probably going to be put down to normal wear and tear too.Issues like these on a sofa just under 3 years old that's ridiculous.
My last sofas were leather and also from Sterling and we had them for over 7 years with absolutely no issues. They were in perfect condition so we gave these away when we got the new sofas.
For a leather sofa to not even last 3 years is absolutely ridiculous. Cheap furniture brought in from China and poor quality control. You only get a 2 year guarantee with Sterling on sofas as I was informed. So don't expect your lovely new sofas to last much longer than that. It has totally put me off any future purchases with Sterling furniture.
9 de maio de 2025
Opinião espontânea
Resposta da Sterling Home - Glasgow
Hi Isabel,
Thank you so much for taking the time to let us know how you feel.
It is very disappointing to read your comments and if you could kindly contact us privately at customerservice@sterlingfurniture.co.uk quoting your sales order number , a member of the Team will contact the appropriate Manager so that we can discuss this further with you.
Kind Regards,
The Sterling Home Team
Staff and sales assistant was not push…
Staff and sales assistant was not push and everything went smoothly aways better with the human touch
20 de abril de 2025
Resposta da Sterling Home - Glasgow
Hi Eileen
Thank you very much for taking the time to leave us a 5*review, it is very much appreciated.
It's great to hear from our customers and we are so happy that you enjoyed your shopping experience in our Glasgow store.
Thank you for choosing Sterling Home, your custom is very much appreciated.
Kind Regards
Sterling Home Team
J. Glasgow
When I eventually found a member of staff I got to purchase what I wanted
17 de abril de 2025
Resposta da Sterling Home - Glasgow
Hi Janice
Thank you for leaving feedback following your visit to our Glasgow store.
We are happy that you found what you were looking for however, we are sorry that the sales team was not readily available.
This is very unusual and whilst they may have been serving other customers, our management team will look into this to ensure that our customers receive the best attention.
We really hope that this will not deter you from visiting us again as you are a valued customer and we would love to see you again.
Kind Regards
Sterling Home Team
No fuss speedy service
Member of staff accommodated us outwith normal order pick up times. Courteous and fast payment / service.
13 de abril de 2025
Resposta da Sterling Home - Glasgow
Dear Mr Harley
We are so happy to receive your positive feedback following your visit to our Glasgow store.
It's great to know that you experienced this level of service and we hope that this means you will visit us again.
Thank you for choosing Sterling Home!
Kind Regards
Sterling Home Team
Delivery on time and lovely friendly…
Delivery on time and lovely friendly guys !
14 de março de 2025
Resposta da Sterling Home - Glasgow
Hi Bev
Thank you for sharing your delivery experience and leaving a 5* review.
It's great to hear that your furniture arrived on time and that the delivery team were helpful and friendly. We understand how important it is that the customer feels confident that their furniture is in capable hands.
We are very grateful for your custom so thank you for choosing us.
Hopefully, we will see you again soon!
Kind Regards
Sterling Home Team
Resposta da Sterling Home - Glasgow
Hi Sheila,
Thank you for taking the time to leave your positive feedback !
We're pleased to know you were happy with both our products and the service you received during your visit to our Glasgow store.
Thank you for choosing Sterling Home , your support means a great deal to us !
Kind Regards,
The Sterling Home Team
Very positive shopping experience.
Shopping for a sofa at Sterling, London Road, Glasgow was a pleasent experience. Nice displays. Pleasant helpful staff.
2 de março de 2025
Resposta da Sterling Home - Glasgow
Hi Frances
Thank you for taking the time to leave us such a lovely review.
We are so happy that you enjoyed your visit to our Glasgow store. It's great when customers tell us that the staff were helpful and that the layout of the store made for a pleasant shopping experience.
We are very grateful that you chose Sterling Home to buy your furniture and we are sure that you will love it!
You are a valued customer and we hope that you will come back soon!
Kind Regards
Sterling Home Team
Very helpful
Very helpful, asked for my chairs to be built up and it was no problem
30 de março de 2025
Resposta da Sterling Home - Glasgow
Hi Gary,
Thank you for taking the time to leave us a review, it is greatly appreciated !
We are thrilled to hear that our delivery team were helpful and assisted in the assembly of the chairs without any issue.
Thank you for choosing Sterling Home and we hope to welcome you back again soon !!
Kind Regards,
The Sterling Home Team.
After 7 months of terrible customer…
After 7 months of terrible customer service where they delivered the wrong couch then on second attempt the couch got crushed on transit asked for a full refund got told I would get one by there customer service when it came it was £400 short called to ask about it said it was for when they delivered the wrong couch so asked for a copy of the calls stating I would get full refund the same woman then says no calls get recorded how convenient got lied to from the start to the end worst company I've ever dealt with only positive was the delivery guys where actually quite helpful as sterling home wanted to leave my heavy pregnant parent to sit on the floor after they failed to bring the right couch so managed to get something for her to sit on
9 de abril de 2025
Opinião espontânea
Resposta da Sterling Home - Glasgow
Hi Douglas
Thank you for your feedback.
This is very disappointing and not what we want at all.
I have asked the appropriate Manager to investigate this and they will contact you privately.
Kind Regards
Sterling Home Team
Emma the member of staff who explained…
Emma the member of staff who explained everything to us including ways of paying. Would have no problem in recommending Sterling.
26 de fevereiro de 2025
Resposta da Sterling Home - Glasgow
Dear Henry
Thank you for taking the time to leave such a lovely review.
We are so happy that you found what you were looking for and that you found the salesperson helpful and knowledgeable.
We love hearing from our customers and we are so grateful that you would recommend us.
Your custom is extremely important to us and we look forward to seeing you again!
Thanks for choosing us!
Best Regards
Sterling Home Team
Excellent service
Excellent service. Straight forward Delivery guys great and very helpful. Thanks
26 de março de 2025
Resposta da Sterling Home - Glasgow
Hi Jacqueline
Thank you so much for your lovely comments.
We are so happy that you found the whole experience from sales to delivery excellent, we couldn't ask for a better review.
You are a valued customer and we hope that this means we will see you again!
Thank you for choosing Sterling Home
Kind Regards
Sterling Home Team
Problem finding my goods at pick up
Problem finding my goods at pick up. Sent under wrong name .
25 de março de 2025
Resposta da Sterling Home - Glasgow
Hi Thomas
Thank you for leaving feedback regarding the problems you experienced when collecting your order.
I hope you can accept our sincere apologies for this, we understand that it would have been frustrating.
Whilst this is very rare we will investigate what went wrong to ensure that it doesn't happen again.
We hope that this does not deter you from visiting us again as we value your custom and would love to see you again!
Kind Regards
Sterling Home Team
great communication
great communication, great deal, delivery personnel were excellent. first class service
23 de março de 2025
Resposta da Sterling Home - Glasgow
Dear Mr Colville
Thank you very much for leaving such lovely feedback.
We are so happy that you received excellent care from our sales team and the delivery crew. We want our customers to enjoy every part of the journey from ordering to the furniture being placed in your home.
We really do care about our customers and it's great that you got a good deal! I hope that you will visit us again as your custom is greatly appreciated
Kind Regards
Sterling Home Team
ng with the sales guy to…
Dealing with the sales guy to delivery and the boys put it all together just fantastic experience
And asking were it was all to go
No faults at all.
Would definitely recommend.
21 de março de 2025
Resposta da Sterling Home - Glasgow
Dear Jacqueline
Thank you very much for your lovely feedback.
It's great to hear that you had a great experience in-store with the sales team through to the delivery and assembly.
The fact that you loved everything about your shopping experience with us will hopefully mean that you will visit us again soon!
Customers are at the heart of everything we do and we would like to thank you for choosing us.
Kind Regards
Sterling Home Team
Great service from in store to delivery…
Great service from in store to delivery and assembly.
21 de março de 2025
Resposta da Sterling Home - Glasgow
Dear Carol
Thank you very much for your lovely feedback.
It's great to hear that you had a great experience in-store with the sales team through to the delivery and assembly.
The fact that you loved everything about your shopping experience with us hopefully will mean that you will visit us again soon!
Customers are at the heart of everything we do and we would like to thank you for choosing us.
Kind Regards
Sterling Home Team
Resposta da Sterling Home - Glasgow
Hi Johnny
Thank you for taking the time to leave lovely feedback following your visit to our store in Glasgow, it really is appreciated.
We are really happy that you found Margaret knowledgeable and easy to deal with as we understand that this makes such a difference when considering your purchase.
Customers are at the heart of everything we do and we are very grateful for your custom.
We do hope that this means you will consider Sterling Home for future purchases as we would consider it a privilege to welcome you back again.
Kind Regards
The Sterling Home Team
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