Went to Stirling home at London Road Glasgow and the sales assistant was very helpful. Her Name is Marion Hanley. She was very attentive and nothing was any trouble. Only downside to my visit initiall... Ver mais
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5 stars so far. Service in tore was wonderful. Helpful, friendly staff with good practical advice. Awaiting delivery so can't comment further justyet.
A empresa respondeu
Had a very good experience with the whole process. The only hic up was I sat in all day waiting for the carpet fitter who did not turn up until 7pm in the evening.
A empresa respondeu
We visited the Glasgow branch at London Rd. to check out bedroom furniture, member of staff Andrew was so patient friendly and extremely knowledgeable about our enquiry ,he took the time to explain... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- também em
- Loja de artigos domésticos
- Loja de colchões
- Loja de mobília para quartos
- Loja de mobília para sala de estar
- Loja de pisos
Escrito pela empresa
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Informações de contacto
2129 London Road, G32 8XQ, Glasgow, Scotland, Reino Unido
- 0141 7641144
4,6
Excelente
277 opiniões
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Resposta da Sterling Home - Glasgow
Hi Andy, thank you for your lovely review! We’re thrilled to hear you found our staff professional and courteous. Enjoy your new furniture! 😊
New armchairs
Chairs that arrived weren't quite the ones we wished to order after trying out a chair in store. But the delivered chairs were a near enough match to accept without raising the matter.
Probably outwith sterlings control but the estimated time of delivery went from 6 to 8 weeks to 7 to 9 weeks
A wee bit inconvenient as we'd disposed of our old furniture.
All in all, mostly satisfied with Sterling and the chairs
Delivery was exactly at the time we were told they were arriving. Delivery men delivered, fitted the legs and were gone within 20 minutes. Well done them
25 de novembro de 2024
Resposta da Sterling Home - Glasgow
Hi Mr Miller, thank you for your feedback! We’re sorry about the slight inconvenience with the delivery timeline but are glad to hear the final outcome and delivery went smoothly. Enjoy your new chairs! 🌟
Love the furniture but the delivery…
Love the furniture but the delivery price is extortionate.
28 de novembro de 2024
Resposta da Sterling Home - Glasgow
Hi Annmarie, thank you for your review. We’re glad you love your furniture, but we’re sorry you felt the delivery price was high. We’ll pass your feedback on to our team for consideration. 😊
Excellent service and furniture
Excellent service and furniture. Browsed in showroom. Saw sofas and chairs we wanted. Placed order. Kept informed as to progress of items being produced. Items delivered on due date.
15 de outubro de 2024
Resposta da Sterling Home - Glasgow
Hi Paul, thank you for your kind words! We’re delighted you were kept informed throughout the process and are happy with your new furniture. 😊
Order and delivery went smoothly
18 de outubro de 2024
Resposta da Sterling Home - Glasgow
Hi Mr Quinn, thank you for your feedback! We’re so pleased to hear that your order and delivery went smoothly. Enjoy your new furniture! 🌟
Ordered the suite in March and…
Ordered the suite in March and explained I didn’t want it delivered until late August.
Got the suite delivered beginning September which was fab.
5 de setembro de 2024
Resposta da Sterling Home - Glasgow
Hi Pauline, thank you for your positive feedback! We’re so pleased to hear we could deliver your suite at the perfect time. Your satisfaction means a lot to us! 🌟
I had a very positive experience with…
I had a very positive experience with your company!
The salesman Frank was very helpful at the outset. Everything went like clockwork from start to finish.
Thank you Sterling Home.
12 de setembro de 2024
Resposta da Sterling Home - Glasgow
Hi Ms Smith, thank you for your wonderful review! We’re so pleased Frank and the team provided excellent service. Your satisfaction is our top priority! 💛
Resposta da Sterling Home - Glasgow
Hi Lynsey, thank you for your glowing feedback! We’re thrilled to hear you had an excellent experience from start to finish. Your satisfaction means the world to us! 💛
Resposta da Sterling Home - Glasgow
Hi J Pollock, thank you for your kind words! We’re thrilled to hear you found our staff helpful and welcoming. We hope to assist you again in the future! 😊
Order was 3 weeks late
6 de setembro de 2024
Resposta da Sterling Home - Glasgow
Hi Mrs Jeffrey, we’re very sorry to hear about the delay with your order. We understand how frustrating this must have been and would love to assist further if needed. Please feel free to contact us. 💛
The delivery was on the time they said…
The delivery was on the time they said it would be and the delivery men were very helpful and friendly
20 de julho de 2024
Resposta da Sterling Home - Glasgow
Hi Thomas, thank you for your positive review! We’re delighted to hear your delivery was on time and that the team was helpful and friendly. We hope you love your new purchase! 🌟
Rossini 2
Purchased a sofa & chairs, this was the first place I went to and so glad it was, the salesperson Eric was very patient, knowledgable and helpful with my choice and style as I didn’t know what I wanted and made some great suggestions, so glad I shopped here, a quick and easy experience all round.
1 de dezembro de 2024
Opinião espontânea
Resposta da Sterling Home - Glasgow
Good Evening Karen,
Thank you so much for taking the time to share your experience and leave us a 5 star review.
Our customers are at the heart of everything we do and we strive to deliver an excellent customer experience , so it is great to know that Eric was knowledgeable and helpful at all times throughout your furniture purchase at our Glasgow store.
We will be sure to pass your lovely comments onto him and we hope to see you again soon.!
Kind Regards,
Customer Support Team.
Marion was excellent!
Marion was excellent. On my first visit I chose a sofa but when I got home I realised it wasn’t the one for me. I returned to Sterling and she was fantastic in helping me find what I really wanted and needed. I told her about my spine surgery and therefore my requirements and also how I like to sit or lounge. She spent a lot of time listening and offering suggestions. Her info was very helpful and I finally found the sofa that put a smile on my face when I decided it was the one for me. She had been so patient, kind and helpful throughout. I was so grateful that I wanted to buy her a bottle of wine to say thanks! That’s how good I felt about changing to a sofa that I loved. Sterling have never let me down in customer service and it was the same again. I will be popping in for January!
29 de novembro de 2024
Opinião espontânea
Resposta da Sterling Home - Glasgow
Good Evening,
Thank you so much for taking the time to share your positive experience, it is greatly appreciated.
Our customers are at the heart of everything we do and we strive to deliver an excellent customer experience .
Customer service is our priority and it is fantastic to know that Marion was patient and helpful at all times during your furniture purchase.
We will be sure to pass your kind comments onto her and we look forward to welcoming you back in January!
Kind Regards,
Customer Support Team.
Excellent customer service from…
Excellent customer service from Michael, he was extremely helpful in helping myself and mum accessorise our table and lamp. Very happy!
Emma was helpful too.
21 de novembro de 2024
Opinião espontânea
Resposta da Sterling Home - Glasgow
Hi Veronica
Thank you for getting in touch and for leaving such positive comments regarding your shopping experience.
it really is fantastic to know that you had a great time whilst shopping at our Glasgow Store.
Customer service is our priority and I am delighted to read that Michael & Emma were helpful and attentive at all times during your visit and I will be sure to pass your comments on.
We really look forward to welcoming you back in store again soon!
Kind Regards
Customer Support Team
Still waiting for the manager to…
Still waiting for the manager to contact me, I was advised it would be 5 days, no news yet. Not recommended at all, they take your money and after two month, say they are sorry they cannot deliver your items or deliver broken items
20 de novembro de 2024
Opinião espontânea
Resposta da Sterling Home - Glasgow
Dear Elahe
Our records show that a Manager contacted you on 15th November. Please refer to your emails or contact customer service directly to discuss this further.
Kind Regards
Customer Support
Staff that I dealt with were both…
Staff that I dealt with were both called Emma..They were both extremely helpful in every way possible.. Certainly makes your shopping trip more Enjoyable when you have that Assistance..
10 de novembro de 2024
Opinião espontânea
Resposta da Sterling Home - Glasgow
Hi Bernadette
Thank you so much for taking the time to leave a review, it really is fantastic to know that you had a great experience whilst shopping at our Glasgow Store.
Customer service is our priority and I am delighted to read that both Emma's were helpful and attentive at all times during your furniture purchase and I will be sure to pass your comments on.
We really look forward to welcoming you back in store again soon!
Kind Regards
Customer Support Team
Exceptional Customer Experience
We arrived at Sterling’s with a sample of an existing carpet with the intention of trying to find something similar re colour and texture. We were approached by Lauren who to our amazement immediately found the exact same carpet. We were delighted. Lauren then took her time explaining all the options available re underlay, fitting, removal of existing carpet and furniture etc. Lauren was an absolute pleasure to deal with and it was clear she was hugely experienced in all things carpets, as well as wanting to ensure we were happy with everything. Over the next few days, Lauren arranged for the carpet to be measured and provided all the necessary information to allow us to place our order. If only everyone was like Lauren life would be so much easier. Thanks again Lauren.
1 de novembro de 2024
Opinião espontânea
Resposta da Sterling Home - Glasgow
Hi Martin
Thank you so much for taking the time to leave a review, it really is fantastic to know that you had a great experience whilst shopping at our Glasgow Store.
Customer service is our priority and I am delighted to read that Lauren was helpful and attentive at all times during your furniture purchase and I will be sure to pass your comments on.
We really look forward to welcoming you back in store again soon!
Kind Regards
Customer Support Team
Very friendly helpful and understanding…
Very friendly helpful and understanding to our situation
Thanks again very much appreciated
25 de junho de 2024
Resposta da Sterling Home - Glasgow
Good Afternoon Cathleen, Good Afternoon James,
Thank you so much for taking the time to share your experience, it is very much appreciated.
Sterling are committed to delivering excellent customer service and I am delighted to read that we have been friendly and helpful at all times.
We are really happy to hear you had a great experience with us and we look forward to welcoming you back again soon.!
Kind Regards,
Customer Support Team
i really like my leather 2 seaters
i really like my leather 2 seaters , fitted in the living room lovely, very comfortable, the staff were really helpfull and not pushy and delivery was 3 weeks earlier than thought, i would certainly go back again, no problems with delivery and getting sofas in the door, was easy buy though as i just said i want those 2 sofas in that colour on display sofa and it was sold. point to retailers always put things on display you will sell more , customers want to see the goods not flat packed in a picture thankyou
23 de maio de 2024
Resposta da Sterling Home - Glasgow
Good Afternoon James,
Thank you for taking the time to leave a review, it is much appreciated.
Sterling are committed to delivering excellent customer service along with offering our customers an extensive choice of products .
We are delighted to hear that you had a great experience with us and look forward to welcoming you back again soon.
Kind regards,
Customer Support Team
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