StickerYou Opiniões 799

TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great communication and speedy delivery. My stickers turned out perfect. I did have some smudging of the ink when I attempted to seal them with clear nail polish. I just wanted it to last as long as p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We ordered personalized temp tattoos for our wedding, and our guests loved it!! Always quality and speedy delivery. Guaranteed to last through your event.

A empresa respondeu

Classificada 1 em 5 estrelas

The product I ordered came as expected. However shortly after, my card I used to make the payment had fraudulent activity on it, this was the only new place had used my card in over 3 months. Also g... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Prompt, fast, courteous and extremely helpful customer service department. In particular Nicky Smith who was patient, concise, extremely helpful at all times. Her suggestions and advice for my decals... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de autocolantes

Escrito pela empresa

StickerYou helps you to create custom stickers, labels, tattoos and decals for your home and your business.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

799 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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Classificada 1 em 5 estrelas

Still waiting on my order...

I can't even review the quality of the sticker- as I've yet to receive it. I was given a delivery date and it was tight so I paid $40 extra for rush so that the order was well within the time frame I needed the stickers for an event so I placed the order. A week or so later, I received an email saying they shipped so I'm thinking all is well. Two days later, I go to track the item and it says it's not in the USPS system. I contact customer service and she says that USPS will update when they receive the item-- umm, excuse me, I received an email 2 days ago saying they shipped. It is then explained that they have to drive the items down to the Canada/US border and that all dates are estimates because they have no control of the process. They refunded my rush delivery charge but I did not get the stickers in time for my event so they are basically useless. As of today, there is still no tracking or delivery info available so I don't know where they are or if/when they'll ever make it to me. A company should not give a delivery date if they have no clue and no control- and certainly do not charge a rush fee. First and last order from StickerYou.

5 de março de 2024
Opinião espontânea
logótipo da StickerYou

Resposta da StickerYou

Hi Meri, thank you so much for taking the time to share your experience with us - the feedback is appreciated! We are so sorry that this happened and for the inconvenience it caused. We totally understand your frustration with the shipping update and that we should have clarified why the status takes a couple dates to update initially, to avoid that confusion. Our ETAs are based off of average shipping times, so generally packages do arrive for the given estimated time. However, there are unforeseen delays that can occur and we apologize that your order happened to encounter this. Should you decide to work with us again, we would be happy to provide a discount to accommodate for the frustrating experience you had with us!

Classificada 5 em 5 estrelas

Great customer service & Experience

Great customer service, excellent products, knowledge, fast shipping & efficiency. I appreciate your help, Sticker You; my order ordering patches was a fantastic experience & excellent work!

25 de fevereiro de 2024
Opinião espontânea
logótipo da StickerYou

Resposta da StickerYou

Thank you so much for your positive feedback - we are so happy you enjoyed your experience with us!

Classificada 5 em 5 estrelas

So much fun

This is kind of silly, but when I was a kid it was a big deal when they came out with those photobooths that created *stickers* from your photo. Now it's like I can take any photo, or any image, and make stickers from it. And yes, I did put stickers all over the house. Fridge, tv, espresso machine. I've also been having fun creating digital art and then printing stickers. There are a lot of different configurations, I've only just gotten started, but really really happy. (Also, one of my images was a bit blurry, and they got in contact with me before printing it! So there's QC even though you place the order online, and even for small orders.)

So yay, thank you, will definitely order more.

5 de janeiro de 2024
Opinião espontânea
logótipo da StickerYou

Resposta da StickerYou

Hi Kathleen - thank you so much for sharing your experience with us! We are so happy to hear you love your stickers! We look forward to working with you again!
Thank you,
StickerYou Customer Experience Team

Classificada 1 em 5 estrelas

RESELLING YOUR DESIGNS without your permission

Stickeryou has been found found selling stickers with designs from multiple artists who had no idea Stickeryou would be selling their designs. The photos can be found on Stickeryou's own twitter, as well as on the twitter of some of the artists they stole from (ex: rainylune).
Be careful uploading your sticker designs with them as you might find your designs being sold wholesale, without your knowledge.

12 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I am beyond happy with the quality of…

I am beyond happy with the quality of my labels from this company! I use my artwork for my candle labels, and I can't express how beautiful they turn out. I recently needed an order expedited, and honesty feel they went above and beyond to make it happen. I absolutely recommend this business to everyone! The quality has taken my handmade candles to the next leveI, and customers are always curious about how I made such awesome labels. I highly recommend Sticker You, and want to say thanks so much for a great product and great service!!!

10 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible company to use for business…

Terrible company to use for business and your business labels. Even when you give them your design with proper letter sizing. They still somehow find a way to mess everything up. Wasting your money. $105 down the drain because we cannot not use the stickers. Don't use this company for printing. Your going to waste your time and money.

27 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

StickerYou is a TERRIBLE company, please do not use them.

I ordered a window decal for a client of mine from StickerYou on October 3rd and paid an additional $14.99 paid for rush shipping so it would be delivered on October 11th. It was a sign for his store which was opening that week and he needed it asap so we were both very happy that StickerYou said it would arrive by the 11th.

On the 11th my client reached out to me and said they never received their order so I reached out to StickerYou to find out what was going on. Days went by with responses like "we'll figure out what is going on and get back to you". To this day I never got an answer for what actually happened, I assume StickerYou just forgot to process the order.

October 13th, two days after it was supposed to already be delivered, I told StickerYou to forget it and cancel the order. At this time it still had not been shipped and I found someone else to make the decal. Once I said that I finally got a response asking me to reconsider. I said no, forget it, I just want to cancel the order and get my money back. The response I received was "I will inform the team of the refund and have this done accordingly for you." Remember, at this time the order still had not been shipped.

Then the day after that, I received an email from FedEx saying someone created a shipping label with my address. I was confused since the order was supposed to be cancelled but figured it was just an issue in the system.

Nope. StickerYou decided to proceed with the order anyways and told me I will not be getting it refunded. Their own return policy states they guarantee "To deliver high-quality products in a timely manner." as well as "StickerYou will refund up to the full amount that was paid to StickerYou by the customer on any single order."

When I contacted my account rep to ask what was going on I was told they decided to process the order anyways. They would not be fulfilling their guarantee and I would not be getting a refund.

I feel like I've been scammed. This is a terrible company and whenever the topic of stickers / decals comes up, ill be sure to spread the message of how StickerYou screwed me over.

Read the other reviews, I am not alone, many other people have been screwed over by them as well.

18 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT IGNORE THE POOR REVIEWS HERE

DO NOT IGNORE THE POOR REVIEWS HERE. DO NOT WORK WITH THIS COMPANY! I believed the positive reviews meant this company would be ok to work with but they are not. Despite reasonably good communication they made numerous mistakes in the initial stages (all of which we caught and notified them of) and even after promising that they would produce the 6 patches we needed they wound up producing only one of the patches in the total quantity. When we notified them of the mistake there was still enough time for them to re-produce our order and expedite ship it so it would arrive in time for our event. But they ghosted us and have not replied to any communication. Now we will not have the patches for our event. DO NOT USE THIS COMPANY!

10 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

woke woke woke woke woke

woke woke woke woke woke

I am following up to let you know that your order has been cancelled and fully refunded as its content goes against our company policy, and we are unable to print it. You can review our policy

dont buy from them

7 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Poor quality stickers.

Poor quality stickers.
The letters are blurry and the color did not come out the way i wanted. Do not buy unless you want to waste your money.

6 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Defective Poor Quality Product / Not what was Ordered

The defective product shipped. The delivery takes a long time. Instead of the decal, they sent me a sheet of sticky plastic with lettering that is not removable. They don't even care to provide the customers with proper instructions. And the one they had did not match the product received. Will never buy again. Wasted time and money on a poor-quality product.

26 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Unresponsive, empty promises, months and months of avoidance.

I don't know what is going on with this company but they have had my money since November 2022 and it is now May 2023 and I still have not received my order, and their correspondence has been extremely intermittent and rare.

A few years ago I emailed them about a custom order. They were very helpful and helped me put it together. It arrived promptly and it was beautiful. I had placed several re-orders and that went smoothly.

Then in November of 2022 I attempted another re-order. I didn't get a response for weeks. I tried again twice, and finally someone responded and sent me an invoice, apologizing for the delay. I paid the invoice. I never got any confirmation.

I checked in once again...and again...and again. NO response.

I moved, so I sent them my new address and requested a response once again. Someone got back to me after I filled out the contact form on their site as a second attempt at correcting the address they had on file. They said they'd forward my email to whom it applies to and I'd hear back soon.

I didn't hear anything after 2 weeks.

I emailed 3 more times.

Then I got an apology that my rep was "out of town" which is utter crap and obviously a lie. I was told the order would be expedited, but I doubted that.

That was weeks ago. No expedited order, just as I thought.

I have emailed FOUR additional times demanding a refund with no response.

I've even messaged their CEO on his LinkedIn profile. He hasn't responded for weeks.

I don't even know what to do. There is no phone number. All I want is a refund. This company sucks.

12 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

AMAZING, I LOVE IT

I love it. The stickers came two weeks after the estimated delivery date, but it was worth the wait. I love the stickers so much omg omg I love them. The quality is very good and it came completely undamaged, unlike some packages that come from afar. ( I live in Poland🌝)

14 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend!

I had a wonderful experience with StickerYou. The rep that I worked with was quick with communications and ensuring my order was what I wanted. The stickers are high quality and shipped quickly. I will be ordering from them again in the future!

16 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Wrong order and terrible customer service

Order delivered very late. Wrong order. No one to communicate with. Only refunded a fraction of the charge. Worst company I've ever dealt with and this is literally the first negative review I have ever posted of any company I've worked with.

13 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Reasonable communication, terrible products and service

My experience has been terrible. I ordered a set of simple decals on the 25th of January. I specifically asked for the adhesive to be on the decal side, so I could place the decals inside my client's store windows. They re-ordered the items, creating a delay. When the decals arrived, they'd STILL sent decals with adhesive on the back, which was wrong.

I requested a refund on the 8th of February, where I was told it would take 7-10 days to process. 9 days later, on the 17th, I get an email saying the refund process was only just started, meaning I now have to wait another 2-7 days, on top of an already frustrating delay.

My client is unhappy, I'm unhappy. With so few products in their roster, I find it baffling how they can get a simple job so very wrong.

17 de fevereiro de 2023
Opinião espontânea

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