We asked for a 9 pannel system on our…
We asked for a 9 pannel system on our house.
Jack came out and gave me the best price out of 3, i even asked for a EV charger and they did it included!
What a great company.
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Lords Court 9, SS13 1SS, Basildon, Estados Unidos da América
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We asked for a 9 pannel system on our house.
Jack came out and gave me the best price out of 3, i even asked for a EV charger and they did it included!
What a great company.
I had a very disappointing experience with Mortgages 2.0 Ltd during my recent purchase of a new-build flat in London.
While my broker initially appeared helpful, several serious issues arose during the mortgage application process. Most notably, incorrect information was submitted to the lender regarding the source of my deposit. My deposit included both savings and an international gifted contribution from my family, but it was incorrectly declared as entirely my own savings. This mistake was only discovered two days before my scheduled completion, triggering a last-minute AML review by the lender.
As a result, my family overseas had to urgently provide documentation during a national holiday, I had to pay for expedited translations, and my completion was delayed. The entire situation caused significant stress at an already difficult stage of the purchase process.
There were also delays earlier in the process relating to a down valuation appeal that ultimately proved unnecessary, as the mortgage was later approved by the same lender anyway. To this day I have not received a clear explanation as to why this option was not identified earlier.
Equally concerning was the way my concerns were handled when I raised them. Communication was often slow or dismissive, and when I escalated the issue, several of my questions remained unanswered despite a lengthy investigation process. Some of my emails raising legitimate concerns were simply ignored.
To their credit, the firm eventually upheld parts of my complaint and refunded my broker fee. However, the overall experience — both during the mortgage process and during the handling of my complaint — left me feeling unsupported and unnecessarily stressed.
Based on my experience, I would advise anyone using this firm to carefully check that all information submitted to lenders is accurate and to be prepared to actively follow up throughout the process.
Myślałem, że poradzę sobie z inwestowaniem w kryptowaluty sam. Dołączyłem do Stonebridge Group, zobaczyłem „zyski” i poczułem się pewnie – aż do momentu, gdy kliknąłem „wypłata”. Nic. Żadnych odpowiedzi. Jakiś nieznajomy na grupie na Discordzie wspomniał o konsultantach w moim biogramie i to mnie uratowało. Odzyskali moje środki i wiele mnie przy tym nauczyli.
Purchased a house years ago and the only part of the process that was smooth was the communication and hard work from Tom.
There are many reasons to recommend him and I highly recommend Tom Stonebridge to many that are intending to buy.
I used Billy for my mortgage. He was very good and helped to unblock delays with my solicitor and the mortgage company. Very happy with the process and the company. 4 stars because his assistant didn't seem to have the knowledge to always give most up to date updates but on a whole I will most definitely use them again and would recommend to a friend
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