Stonehewer Moss Solicitors Opiniões 

43
•
TrustScore: 3 em 5

3,2

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Classificada 1 em 5 estrelas

I rang them about a week ago about an urgent matter early in the morning. After repeating some distressing information to them i was assured a solicitor would phone me back later on! It is over a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Following a nasty fall, Stonehewer Moss acted on my behalf to pursue a claim for my injuries and damages. I found their advice to be clear, professional and well balanced. The whole team made the p... Ver mais

Classificada 1 em 5 estrelas

They are not able to answer to my enquiry. This is not false review. This is my personal experience and I will never retract this review. Not professional! Avoid this solicitors.

A empresa respondeu

Classificada 5 em 5 estrelas

At a time when I needed not just professional help but guidance, I have received sympathetic support from Tom. I applaud the way my stressful process has been handled and would happily use their servi... Ver mais

A empresa respondeu

Informações sobre a empresa

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Escrito pela empresa

Stonehewer Moss are a local firm of solicitors, advising and supporting individuals across Northwich, Winsford, Middlewich and the wider Cheshire area with, compensation for accidents at work, on the road and in public places and all serious or higher value personal injury claims. When checking our reviews please make sure you only consider those from actual clients. Trust Pilot does not distinguish between actual client reviews and reviews from people for whom we have never acted .


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3,2

Aceitável

TrustScore: 3 em 5

43 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,2

Todas as opiniões

(43)

2 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

UNRELIABLE UNPROFESSIONAL

I rang them about a week ago about an urgent matter early in the morning.
After repeating some distressing information to them i was assured a solicitor would phone me back later on!
It is over a week since i rung and i am appalled at the lack of concern or client care i received. It is clear i am being told to clear off we cannot be bothered. But why be unprofessional and give unprofessional assurance that you will definitely call back in the day?!
It is out of order unprofessional and negligence.
Wasting other clients time is fine and acceptable and very professional in the eyes of this firm!

24 de agosto de 2026
Opinião espontânea
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Resposta da Stonehewer Moss Solicitors

Dear Mahmood. I understand that your enquiry does not relate to you being a client of this firm but rather the fact that an enquiry you made to us was not dealt with appropriately. I sadly cannot find a record of your enquiry . However, if you did indeed call us and we promised a call back and if this did not happen, I can only apologise on behalf of the firm as this is not the sort of service we wish to provide. Can I ask that you call us again and if your enquiry is something that we can help you with then we will happily assist you in any way we can. Apologies again. Stonehewer Moss

Classificada 5 em 5 estrelas

I was unsure about putting a claim in…

I was unsure about putting a claim in for the company I worked for. Tom made me feel at ease. I would recommend this company as they were very helpful during my claim. I must of been a right pain in the neck. They talked me through everything. I would definitely recommend this company. They are amazing and so helpful.

4 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Knocked off my bicycle

I was knocked off my bicycle in Oct 2021 by a reckless driver and suffered a type 3 AC joint shoulder dislocation.

I contacted a couple of solicitors, either they didn't contact me back or wouldn't take on my case.

I received a legal document through the post relating to the accident and I didn't know what it was for, I googled it and couldn't get a clear answer, that's where I found a YouTube video explaining it perfectly, lo and behold it was a video from Dominic from Stonehewer Moss Solicitors. I watched a few more of their videos and they all seemed very genuine so I contacted them via Email and received a call back from Tom, who asked me various questions and was happy to take on my case.

Fast forward one year and we've been successful in winning my case. I was kept in the loop throughout and was given very accurate timelines of how many days things would take and what the next steps were (all delays were from the opposing side). I couldn't be happier with the professionalism and expertise from Tom throughout, he was clear and concise with the information provided and was always available if I needed any updates.

Hopefully I'm not involved if any further accidents, but if I am I'll be sure to use Stonehewer Moss again.

14 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Extremely helpful team of people from start to finish.

I would like to thank Tom and Julie for being there for me throughout the process of my injury claim, answering any questions that I had and providing me with professional advice when needed. I would definitely use this firm of solicitors again and wouldn’t hesitate recommending them to friends or family alike. Thank you.

2 de setembro de 2022
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Resposta da Stonehewer Moss Solicitors

Thank you on behalf of Tom and Julie. We are pleased to have helped you are that you are happy with our service. It was a pleasure on our part.

Classificada 5 em 5 estrelas

Professional, supportive team.

Following a nasty fall, Stonehewer Moss acted on my behalf to pursue a claim for my injuries and damages.
I found their advice to be clear, professional and well balanced. The whole team made the process stress free for me and should I ever need advice or help after an accident again, I would appoint them without hesitation. I found they acted with integrity throughout the process and they pressed timelines and were very supportive.
My compensation was professionally negotiated and received earlier than anticipated. They earned their fee for sure. Thank you Dominic, Tom, Julie and all.

22 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I had queries and spoke with Dominic…

I had queries and spoke with Dominic moss who was very helpful and put my mind at risk

7 de fevereiro de 2022
Opinião espontânea
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Resposta da Stonehewer Moss Solicitors

I hope you mean 'mind at rest' !! I t was a pleasure to help and thanks for the kind review. Dom

Classificada 5 em 5 estrelas

Excellent from start to finish

Excellent from start to finish. Tom was extremely helpful and fully supportive during my case. These solicitors are professional, provide superb advice but also easy to speak with if required.
Highly recommended. 5*

8 de dezembro de 2021
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Resposta da Stonehewer Moss Solicitors

Thank you for your kind words and review. One of our core aims is to be approachable and easy to speak to, so it is nice to see we have met your expectations in this.

Classificada 1 em 5 estrelas

They are not able to answer to their…

They are not able to answer to my enquiry. This is not false review. This is my personal experience and I will never retract this review. Not professional! Avoid this solicitors.

1 de novembro de 2021
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Resposta da Stonehewer Moss Solicitors

We are always happy to listen and respond to feedback from our clients. However, in this case, we didn't act on your behalf. We would be pleased if you would retract this false review. Thank you.

Classificada 5 em 5 estrelas

Super helpful!

Fantastic advice given by Dominic Moss, extremely friendly, helpful and knowledgeable. Highly recommended.

17 de maio de 2021
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Resposta da Stonehewer Moss Solicitors

Thank you for your kind words and recommendation. It was a pleasure to help you. Dominic.

Classificada 5 em 5 estrelas

Sarah couldn't do enough for me

Sarah was my solicitor, she was very informative, supportive and professional through out the whole time, even through a pandemic. I received top private care to help with my recovery, and extra appointments when they were needed. I felt that the whole process was easy, also that my case was in great hands so I could concentrate on recovering

12 de maio de 2021
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Resposta da Stonehewer Moss Solicitors

That is so pleasing to hear, thank you Steven.

Classificada 5 em 5 estrelas

Excellent company to work on your…

Excellent company to work on your behalf.
Very informative throughout there work,kept up to speed all the time.
Always at the end of the phone to answer you questions.
Would highly recommend the team.

4 de maio de 2021
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Resposta da Stonehewer Moss Solicitors

Thanks so much for your positive feedback Steve. Being accessible to our clients is really important to us.

Classificada 5 em 5 estrelas

Thank goodness for this professional service!

At a time when I needed not just professional help but guidance, I have received sympathetic support from Tom. I applaud the way my stressful process has been handled and would happily use their services again. Thank you.

29 de abril de 2021
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Resposta da Stonehewer Moss Solicitors

Thank you for your kind words Susan.

Classificada 5 em 5 estrelas

Very helpful

Very helpful and approachable staff an always happy to help with any questions you may have about your claim situation

28 de abril de 2021
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Resposta da Stonehewer Moss Solicitors

Thanks so much for your positive feedback.

Classificada 5 em 5 estrelas

all issues sorted with a minimum of…

all issues sorted with a minimum of fuss . No pressures applied which made the visit easy and successful from the outset . Professional in all aspects highly recommended .

27 de abril de 2021
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Resposta da Stonehewer Moss Solicitors

Thanks Paul. We really appreciate your feedback.

Classificada 5 em 5 estrelas

Best company ever and got the best…

Best company ever and got the best outcome for both my claims. Kept me informed all the way and I can't thank Tom, Dom and Julie enough such nice people. I would highly recommend them all the time

27 de abril de 2021
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Resposta da Stonehewer Moss Solicitors

Thank you Adele for your kind words. We are glad that we were able to achieve a positive outcome for your claims.

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