Customer Service, namely Anna. She was knowledgeable with tile type and ETAs. She assisted me in making the correct tile choice by explaining the difference between polish, matted and honed. She was p... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Customer Service, namely Anna. She was knowledgeable with tile type and ETAs. She assisted me in making the correct tile choice by explaining the difference between polish, matted and honed. She was p... Ver mais
A empresa respondeu
Stone Tile Depot provides excellent service, great prices, and fast delivery. The representative responded promptly even though it was slightly after business hours, helping me estimate the quantity... Ver mais
A empresa respondeu
ordered a set of tiles online but made a mistake not triple checking the size first......so i cannot comment much on the product itself since it was never installed but looked good. Stone Tile Depot... Ver mais
A empresa respondeu
Matt was super helpful and very efficient in placing my order. He made great recommendations and provided competitive pricing on the marble tile I wanted. I have used Stone Tile Depot many times over... Ver mais
A empresa respondeu
High Quality Discounted Marble, Granite, Travertine, Pebble And Limestone Tiles And Mosaics Directly From Factory. All Products In Stock!
Escrito pela empresa

Pleasant Valley Road 25383, 20152, Chantilly, Estados Unidos da América
Respondeu a 94% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
l ordered a sample. We really like it. We will be ordering once we have the money saved. Not sure if there are any sales.
Mine was mail order.

Resposta da Stone Tile Depot
Website is well organized, easy to use, fast shipping.

Resposta da Stone Tile Depot

Resposta da Stone Tile Depot
Their policy is to leave the tile at the curb. My curb is very far from my house and it was very difficult to have it moved. However the company offered me a resolution that is more than fair.

Resposta da Stone Tile Depot
Stone Tile Depot provides excellent service, great prices, and fast delivery. The representative responded promptly even though it was slightly after business hours, helping me estimate the quantity and delivery time. Much better service than my architect’s recommended stone yard. Would use Stone Tile Yard again.

Resposta da Stone Tile Depot
Customer Service, namely Anna. She was knowledgeable with tile type and ETAs. She assisted me in making the correct tile choice by explaining the difference between polish, matted and honed. She was patient, professional and understanding as I explained my timeline for delivery since I was working with a contractor. She assured me that the tile I chose was in stock and would be there for me when I was ready to place the order. She is an asset to your Stone Tile Depot customer-facing team!

Resposta da Stone Tile Depot
Matt was super helpful and very efficient in placing my order. He made great recommendations and provided competitive pricing on the marble tile I wanted. I have used Stone Tile Depot many times over the years and they continue to be consistent in delivering great service and a quality product.

Resposta da Stone Tile Depot
Matt was super supportive throughout the process. Very helpful in finding the right tiles for our master bath renovation.

Resposta da Stone Tile Depot
The tiles were beautiful and ordering was easy. I am very pleased.

Resposta da Stone Tile Depot
Great service and follow up. Shipped in a timely manner and arrived in perfect condition. Really great price on real terra cotta tiles.

Resposta da Stone Tile Depot

Resposta da Stone Tile Depot
Excellent communication. Items arrived in a timely manner. The tiles were a great size for samples. Good quality too.

Resposta da Stone Tile Depot
Marble bathroom and checkers entryway,it was hard to find 24x24 marble but they had it and even shipped for free.great service and replacing the broken ones really apreciate it.

Resposta da Stone Tile Depot
Such an easy ordering process!Shipping was fast, and the tiles were exactly as shown.

Resposta da Stone Tile Depot
ordered a set of tiles online but made a mistake not triple checking the size first......so i cannot comment much on the product itself since it was never installed but looked good. Stone Tile Depot offered me the return as advertised and Kathy went above and beyond with a full refund.
I recommend checking them out for your needs

Resposta da Stone Tile Depot
Excellent communication. The tiles we ordered, samples and final product, were as advertised. Pricing was excellent too. All around great experience.

Resposta da Stone Tile Depot
Beautiful tile. Competitive prices that were the best for this tile. Best of all the tile was packaged well on a small pallet and arrived in perfect condition.

Resposta da Stone Tile Depot
My original order got sent back because I missed two calls from the shipper to confirm delivery. I didn't recognize the number and get fake calls multiple times day so I didn't answer.
I don't hold that against you, since it was the shipper, but when I paid an additional fee to re-ship the order to me and you sat on it for a week or more because you didn't feel like dealing with the problem and shipper wanted additional money. As this is happening, I got an email stating my reshipment is on its way and we are planning our operations accordingly, yet the shipment never left your facility and was never going to without me pressing and complaining.

Resposta da Stone Tile Depot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.