Storkz Opiniões 110

TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The second time l have ordered from this company had a slight issue with delivery but they have SUPERB customer service the best in the uk. Will always recommend they can be trusted to treat its cus... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great customer service and helpful with my shipment to the Netherlands! I reconmend everybody to order here! Keep on doing your good job guys!

A empresa respondeu

Classificada 5 em 5 estrelas

Var lidt skeptisk med at bestille derfra, da jeg måske troede det kunne være kopivarer eller ende med at blive taget i tolden. Men da jeg fandt et Sony kamera etui til halv pris (inklusiv fragt) i... Ver mais

Classificada 5 em 5 estrelas

Easy to order, great site to use. Really impressed with their customer service. Always friendly and quick to respond and resolve any issues. Won't use anyone else now. Highly recommend.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

110 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

So happy with the customer service…

So happy with the customer service !they have replied very quickly to re assured me and help me with tracking my parcel! I will for sure repurchase from them!

29 de janeiro de 2024
Opinião espontânea
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Resposta da Storkz

Thank you for taking the time to share your feedback! We do our best to reply to all inquiries as quickly as possible, and we're very glad that we were able to reassure you with promptly with tracking your parcel.

Classificada 5 em 5 estrelas

I found Storkz to be very professional

This was my first time using this Company, I researched the best price for the product and came up with Storkz.com
Placing the order on the website was straight forward,the confirmation email was prompt all in all a very professional experience.

26 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Worried? Don’t be they are great!

Only place that currently stocks the only make up I wear! Was worried as never heard of them and being in the UK wondered if I’d ever receive my item from the US. But nothing to worry about! Arrived as expected and have ordered again from them. Highly recommend and would use again. Thank you :-)

5 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service!

Was apprehensive as all seemed a little too easy and whilst price (American girl doll) was marginally inflated with delivery it was very reasonable. Waited anxiously for 8 days and realise I had nothing to worry about! Got exactly what I ordered, no fuss and within the timeframe I was given. Will absolutely use again and would recommend to anyone needing products from outside the uk that you can’t get elsewhere!

15 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Delivered on time

Despite still showing as ‘processing’ on the website my order has been delivered within the time advised. Would happily use this site again.

18 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Couldn’t have been better.

I was very dubious about ordering from a US company, but they had a doll my granddaughter desperately wanted for her birthday, and I couldn’t find it anywhere in the UK. I needn’t have worried. It arrived in only 10 days and I was able to track it the whole journey.
Thank you Storkz for a great service.

10 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I would give more than 5 stars if I…

I would give more than 5 stars if I could! Storkz definitely deserves a fantastic review! The service I got from this company was amazing. They have the best customer service I've ever experienced. They shipped goods from the USA to the UK. Rose was really helpful; she replaced the faulty item I received. I'm very pleased with this and will keep buying from Storkz. Thank you, Rose, for being so helpful!

15 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent costumers service

After speaking with Daniel today about an item I hadn’t received he explained everything to me and offered me a full refund I am very happy with this and will continue to purchase my items with Storkz.Thank you Daniel for being so helpful.

11 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered an item and waited for over one…

Ordered an item and waited for over one month patiently and it was never delivered even though I paid 14 pounds for the delivery.

I sent an email days back no one responded to help me with the tracking.

I kept tracking and kept seeing no answer -carded.

Now I checked back on the royal mail to see -delivered to a safe place as At yesterday.

Meanwhile I work from home 24/7 and no delivery knocked or tried to contact me with this order.

Royal mail did not deliver this order after waiting for more than a month.

This is so wicked.Use at your own risk .

28 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

OUTSTANDING Customer Service

I’m really blown away with their professionalism. From easy ordering process, through smooth tracking system and quick delivery - to an absolute OUTSTANDING customer service!
When I faced difficulties with operation of the device I had ordered (not their fault!) , they attended my needs immediately and resolved the problem BEYOND my expectation! Tina, Angelica, Rose and Daniel. Fantastic, Genuine people. Rare!

Thank you, Storkz❤️

Eliza

26 de julho de 2023
Opinião espontânea
logótipo da Storkz

Resposta da Storkz

Thank you for the glowing review! We work very hard to satisfy our customers in every aspect of our business. We're thrilled you found our professionalism, easy ordering, smooth tracking, and quick delivery outstanding. From Tina, Angelica, Rose and Daniel. Thank you! :)

Classificada 5 em 5 estrelas

Excellent after sales service

Excellent after sales service, my shipment was delayed (not Storkz fault) but they followed up with the local carrier (Australia) to ensure my delivery was completed.
Really appreciate the effort

21 de julho de 2023
Opinião espontânea
logótipo da Storkz

Resposta da Storkz

Thank you for taking the time to share your feedback with us! We truly appreciate your kind words and are thrilled to know that you had an excellent after-sales service experience. While we apologize for the delay in your shipment, we understand that unforeseen circumstances can sometimes occur. However, we believe in taking full responsibility for our customers' orders and ensuring that you receive the best support possible from pre-ordering until delivery. Thank you for sharing your experience and appreciation. It means a lot to us!

Classificada 5 em 5 estrelas

Great customer service

Great customer service! Excellent prices and very thorough customer service attention. I couldn't be more impressed with their wide range of products and their competitive prices . I'll continue to use storkz for everything I can but I'm a customer for life with them for the digestive enzymes for life.

14 de julho de 2023
Opinião espontânea
logótipo da Storkz

Resposta da Storkz

We are thrilled to read your wonderful review! Thank you for taking the time to share your experience with us and for being a Storkz.com repeat customer!
Also, thank you for your kind words concerning our customer service. We are constantly striving to make sure that we address all of our customers’ needs & concerns in a timely manner.
Lastly, we're glad you were impressed with our wide range of products and prices. We’re constantly curating a diverse selection of items for various needs and preferences, and are happy that you've been able to benefit from them.

Classificada 5 em 5 estrelas

Great shop

I found a teether that was out of stock or discontinued in all the baby shops around.
Delivered fast and great product.
Very satisfied!

16 de maio de 2023
Opinião espontânea
logótipo da Storkz

Resposta da Storkz

Thank you so much for your wonderful feedback! We're thrilled to hear that we were able to provide you with a solution even when the teether was difficult to find elsewhere. Your kind words mean a lot to us, and we very much appreciate your taking the time to share your positive experience.

Classificada 5 em 5 estrelas

Was a bit sceptical ordering as had…

Was a bit sceptical ordering as had never heard of company but reveived great service as per other reviews. Tracking enabled entire journey to be followed from despatch to delivery for items from US to UK and items delivered within 2 weeks. Will definitely use again as unable to get product at all from any UK supplier. 😀

4 de junho de 2023
Opinião espontânea
logótipo da Storkz

Resposta da Storkz

Thank you for taking the time and sharing your wonderful experience with us on Trustpilot! We're thrilled to hear that despite your initial skepticism, we were able to provide you with great service that met your expectations.
We understand that placing an order with a new company can sometimes be daunting, and we're glad to have earned your trust. Our order tracking is an essential part of our commitment to transparency and customer satisfaction. We're delighted that it allowed you to follow your package's entire journey from dispatch to delivery, providing you with peace of mind along the way.
Thank you once again for choosing us as your ecommerce provider. We're looking forward to serving you again and delivering another outstanding experience!

Classificada 5 em 5 estrelas

I don't usually write reviews but…

I don't usually write reviews but Storkz definitely deserves a great review! I was blown away by the service I received from this business.

I had an issue with the product that I ordered (out of their fault)
They went above and beyond to help me and put things right straight away.
No long time-wasting conversations.
They acted fast with a lot of integrity.

Your customer service is outstanding!
Thank you so much❤️

25 de fevereiro de 2023
Opinião espontânea
logótipo da Storkz

Resposta da Storkz

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled that you were blown away by the service you received from us and that we were able to quickly resolve the issue with your order. We strive to provide our customers with the best possible service and products, and are glad to hear that our efforts have paid off. Your kind words and appreciation mean a lot to us.

Classificada 5 em 5 estrelas

Excellent customer service

Absolutely the best customer service I have experienced . Goods shipped USA to Uk . I was advised clearly beforehand that they probably would not make Xmas , before putting on order .
However , these guys were constantly in touch with me about order flow and it made it in time for Xmas . Very communicative and diligent customer service .
Simon London

23 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Extremely delighted with the service

I ordered a special corkscrew that was nowhere to be found in the UK as it will be a Christmas present. I stumbled across the Storkz website, placed the order and was so impressed with the speedy response and communication regarding delivery options. The item has arrived earlier than expected so I am really delighted.

5 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Placed an order from the UK for an…

Placed an order from the UK for an electrical item. Before shipping the company emailed me to double check if I wanted to go ahead since I would need an electrical converter. I was not aware of this so I asked them to cancel. This small gesture saved me what would be a huge hassle and not many companies take time to do things like this! Great company 👍

18 de novembro de 2022
Opinião espontânea

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