logótipo da Stormbrew
Visitar o site

Stormbrew Opiniões 3326

•
TrustScore: 5 em 5

4,8

Loja de café
Escreva uma opiniãoVisitar o site
Escreva uma opinião

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic service. Great prices. Will use again. Customer service is second to none especially Tammy.

Classificada 5 em 5 estrelas

Thought I’d give them a gamble because I’ve never heard of them and glad I did put me Tassimo order in on Wednesday and delivered buy Friday there prices are much cheaper than Tassimo and other compa... Ver mais

Classificada 5 em 5 estrelas

I order Stormbrew every month because I go through a lot of Dolce Gusto pods, and they’ve never let me down. What really impresses me is that every single time I place an order, I get a dispatch email... Ver mais

Classificada 5 em 5 estrelas

My experience with Storm brew was excellent . Very quick response however delivery was a different matter: I know this is not your fault but Royal Mail gave me 3 different delivery times for the same... Ver mais

Informações sobre a empresa

  1. Loja de café
  2. Coffee Shop
  3. Mercearia
  4. Internet Shop
  5. Loja de chás

Sobre Stormbrew

Escrito pela empresa

Stormbrew is a UK based online store specialising in Tea & Coffee. Established in 2011, we have built up a huge variety of blends from various Coffee Pod Manufacturers.

As an authorised seller of Douwe Egberts, Tassimo, Kenco & Dolce Gusto, we can offer the same, if not better, prices as the high street, but delivered to your door.

We pride ourselves on our outstanding customer service and product knowledge, and are continuously on the hunt for new blends and brands to offer you a one stop shop for all your beverage needs!

Check out some of our other categories:

Delivery: FREE standard delivery for orders above £30 (to the UK). Next working day delivery is available, please see checkout to see service available and pricing.

Returns: We offer a 30 Day money back return policy on items returned in their original condition.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 1 em 5 estrelas

Disappointed that was sent offer of 30%…

Disappointed that was sent offer of 30% off 24 hours after I placed order that’s the second time it’s happened

11 de janeiro de 2025
logótipo da Stormbrew

Resposta da Stormbrew

Dear John,

Thank you for taking the time to share your feedback with us. We completely understand how disappointing it must feel to receive a promotional offer shortly after placing your order. Please know that our offers are planned well in advance and apply to orders placed during specific time periods.

It was truly unfortunate timing in this instance, and we’re sorry for any frustration this may have caused. While we’re unable to retroactively apply discounts, we genuinely appreciate your support and hope you’ll have the chance to take advantage of future promotions.

If there’s anything else we can do to assist, please don’t hesitate to let us know. We value you as a customer and hope to serve you again soon.

Best regards,
Stormbrew.

Classificada 2 em 5 estrelas

delivery was delayed & was returned to…

delivery was delayed & was returned to Stormbrew by courier because label damaged, ordered on 6th Jan arrived 13th Jan......

thankyou for your response Stormbrew

6 de janeiro de 2025
logótipo da Stormbrew

Resposta da Stormbrew

Dear Richard,

We would like to sincerely apologize for the delay in the delivery of your order.

Your parcel was shipped on 06/01/2025, but unfortunately, the courier returned it to us due to a damaged label, which made it impossible to identify the full shipping address. We promptly informed you of the situation on 09/01/2025, outlining the delay.

The courier successfully delivered the parcel on 13/01/2025, one week after the order was placed.

Once again, we deeply regret any inconvenience this delay may have caused. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Kind regards,
Stormbrew

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais