March-Oct 2024 Warning I ordered 2 Sister Stories hoodies for Easter gifts for my daughters earlier this year. Order went through, money was taken from my account £164.99. I have never rece... Ver mais
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Ordered from this company last August and never got the delivery. Numerous time now, I've requested a refund to get another email from them that I'll receive the goods in 7 days. Receipt is showing Ra... Ver mais
A empresa respondeu
Always amazing service!! Absolutely love popping into the shop, both the girls are so friendly I could spend hours at Storm! The new brand Sister Stories is incredible, honestly blown away by the qual... Ver mais
Ordered goods from this company in August and have been told lie after lie it’s been sent lost in transit and resends good just disgusting that they are still allowed to pry on people like us was adv... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Ladies designer fashion in Clitheroe, Lancashire. Our boutique offers handpicked clothing and accessories for the modern woman. We stock brands from around the world, notably, Australian label Finders Keepers with their flattering fits, bold prints and handcrafted embroidery. From Los Angeles, Anine Bing, who embodies the American energy and rock ‘n’ roll edge, and Wildfox, offering effortless California style. These are only a small selection of the brands we offer and we aspire to introduce new brands into our collections regularly. Our collections evolve each season to offer our lovely customers the latest fashion trends. The collections and pieces within will be easily combinable, always of the highest quality, and cater for a girls night out, to a girls night in. Life is simply better when you shop at Storm Fashion.
Informações de contacto
9 York Street, BB7 2DH, Clitheroe, Reino Unido
- +44 (0)1200 444800
- hello@stormfashion.co.uk
- stormfashion.co.uk
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Item not received. Scam!
Item not received.
Generic reply when made complaint saying that tracking will be received within 3 days, but they were unaware of either my name or the goods ordered, therefore can only be computer generated automatic response.
Has every indication of being a scam site and I am now contacting bank to recall card payment.
Another example of Facebook (Meta) making no check whatsoever of who they allow to advertise on their platform.

Resposta da Storm Fashion
3 weeks to get a dispatch
3 weeks to get a dispatch! Then for the parcel not even turn up a week after dispatch! No happy at all! 2 emails to customer service and no response!
Love the dress but it’s slightly see…
Love the dress but it’s slightly see through which is disappointing
TERRIBLE customer service and returns…
TERRIBLE customer service and returns process. I have been partially refunded despite returning my whole order. I’m still awaiting another £72 refund. No one is replying to my emails. Absolutely shocking. Do not order from sisterstories if you anticipate you might need to return something because you will be waiting weeks for them to even acknowledge that they’ve received your return. I’m relieved I paid extra to return with a signature so I knew when they had received my return.

Resposta da Storm Fashion
My top arrived with a hole in it
My top arrived with a hole in it, I emailed to ask to swap it and haven’t had a response. Such a shame as I love the top and really wanted it!
Communication about delivery
Communication about delivery, especially when ordering from overseas. It was nice to have an email directly from them explaining the delays.
Had an issue with my order
Had an issue with my order, my fault accidentally selected click and collect! Resolved and delivered next day! So grateful thank you to Tracy and Claudia for taking ownership
An order arrived
An order arrived on time I haven't got any issues with it so far
Great range and quality
I ordered amazing set tracksuit and a…
I ordered amazing set tracksuit and a hoodie as a set and they delivered in 3 days to Cyprus.
Very nicely packed with a beautiful card hand signed. Happy with the whole experience and the quality. will order more. thank you
Part of order was out of stock
Part of order was out of stock. I was contacted quickly and money refunded.
The hoodies from Storm look amazing on…
The hoodies from Storm look amazing on and the fabric is great. They wash really well too… so will definitely buy from there again.
Lovely product & super lovely staff x
I ordered through the sister stories…
I ordered through the sister stories website which is linked to storm fashion
My items arrived , but they were too big. I asked for the items in the smaller size, of which I was told was out of stock.
So I returned and asked for a refund. This was 4th August. I have contacted in so many ways and even tried to go through pay pal to get a refund with no response
7th October and still trying over £115 owed to me

Resposta da Storm Fashion
Jumper with meaning
Great jumper and I just love the wording on it - my sister and I now match 😊
My order went missing and when I…
My order went missing and when I contacted storm they were very helpful, sent me out a new order with an extra top for the inconvenience, really happy with the service I recieved, and the clothes are very nice
I will definitely be purchase more.
Always a lovely shopping experience 💗
Amazing service quick fast and…
Amazing service quick fast and absolutely love my first item won't be the last
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