Stressless Australia Opiniões 

596
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased two Stressless Consul Recliners; one for myself (medium)n and one for my husband (large). They are so comfortable. We have been looking at the Consul Recliners for a few years and finall... Ver mais

Classificada 5 em 5 estrelas

We purchased our lounge and footstool from strictly comfort in Cremorne in Sydney. The sales consultant was exceptional. Listen to what we needed, was very patient, provided multiple leather samples,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ricky at Easy living Nedlands was very helpful and friendly and really served Stressless well. I invested in the chair for my wife and she absolutely loves it - thank you very much for design and com... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We purchased 2 chairs and 2 x 2 seater lounges some months ago. Over the months we have had several visitors - many of whom have spontaneously remarked on the exceptional comfort. Clearly the chairs... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de móveis

Escrito pela empresa

Norwegian comfort that cannot be explained but simply must be experienced.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

596 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(596)

56 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

A truly great product

The Lounge suite we bought ticked all the boxes for what we were looking for - style, size and comfort.
The items arrived sooner than expected and was a very pleasant surprise. We are very happy with the lounge suite and found the salesman very informative discussing our wants and needs.
A truly great product.

5 de março de 2024
Classificada 1 em 5 estrelas

Personnel at the retail store does not…

Personnel at the retail store does not reply to questions sent by message.
The warranty claim form has a requirement that only very literate computer users can do.
Ie; the very last box to assist verification

17 de fevereiro de 2024
logótipo da Stressless Australia

Resposta da Stressless Australia

Good Morning,

Thank you for your Stressless review and we are sorry to hear you are having issues with submitting a warranty claim.

So we can assist you further could you please send us an email to service.au@stressless.com with your issue and order information.

Kind Regards,
Stressless Customer Care Team

Classificada 3 em 5 estrelas

The leather is very dry and not great…

The leather is very dry and not great quality. The stitching on the headrest is uneven.
The link for warranty does not list the recliners we bought. Admiral.

5 de fevereiro de 2024
logótipo da Stressless Australia

Resposta da Stressless Australia

Dear Ian,

We are sorry to hear that you feel there is an issue with your Stressless recliner.

Please submit a warranty claim and we can arrange for a technician to come onsite and inspect the recliner for you.
To submit your warranty claim please go to www.stresslesswarranty.com.au and complete the web-form.

Kind Regards,
Stressless Customer Care Team

Classificada 1 em 5 estrelas

We ordered a sofa in June 23

We ordered a Stella sofa & ottoman, 2 recliner chairs and 6 dinning chairs in June 23.
7 months later we still have no idea when they will be delivered.
Apparently they are in dispute with the shop we bought them from and its not there problem.
They took a 50% deposit on order placement June 23.
So we would suggest you be very careful with this company as they can hold your goods as long as they like. And just ignore the end customer.
Typical northern European arrogant behavior.
Apparently the chairs are very nice to bad about the company.

7 de fevereiro de 2024
Opinião espontânea
logótipo da Stressless Australia

Resposta da Stressless Australia

Hello,

We sincerely empathise and understand the situation that you are presented with and despite this being no fault of Stressless, wish to apologise for the frustration and inconvenience caused.

We wish to express our equal frustration and disappointment that particular and valued Sydney customers are facing these impositions.

As this is now a legal matter, we cannot comment further until resolved.

Thank you for your undeserved patience and support,
Stressless

Classificada 4 em 5 estrelas

Opal chair

My Opal chair had button problems which required many warranty repairs until Ekornes replaced the chair with a modified up down button. Of course it took four months to arrive. At no cost

31 de janeiro de 2024
Classificada 4 em 5 estrelas

Recliner feedback

The recliner was delivered at the agreed time without any hitches. The delivery was made with care. The recliner comfort was as expected. I am truly satisfied with my purchase.

16 de janeiro de 2024
Classificada 4 em 5 estrelas

My Garda recliner was delivered evening of the…29 December 2023

My Garda recliner was delivered on the day promised. I was very happy with the sales service I got from Francis, the Sales Consultant at Domayne Belrose.
I only noticed the next day that there were a few wrinkles on the leather seat (puddling). When I queried this with the store, the advice was to leave it alone to smooth out in time. Cushion is not removable (for me to fluff) so there is nothing I can do but to get used to the look, I suppose. Today, into the first month later, situation remains the same.
A bit disappointed especially since recliner wasn’t cheap, I don’t think the upholsterer or assembler did a 100% good job, although chair is most comfortable; hopefully it will remain comfortable for many years as per Stressless reputation!

29 de dezembro de 2023
Classificada 5 em 5 estrelas

timely delivery

After Covid, Rowes, Toowoomba, Australia (where we bought the sofa) asked us to wait 20 weeks. It was great to get the sofa in 16 weeks, before Christmas.

It looks great and works well - thanks Stressless.

9 de janeiro de 2024
Classificada 5 em 5 estrelas

Excellent product and staff knowledge is exceptional for the Stressless Range

We were shown the range of Stressless products in store with no pressure to purchase, we
were allowed to sit in the chairs to find the right size, we were also shown a frame of the chair to help us understand how these chairs are designed. Clint is very helpful and knowledgeable about the products and Mick delivered to us as was confirmed. The chairs and stool were covered to avoid any damage in transport. Very impressed with our chairs.

20 de dezembro de 2023
Classificada 5 em 5 estrelas

Tracy, Lisa and Nermis.

First Tracy, then Lisa at Castle Hill and then Nermis at Alexandria showed every sign of honesty and trust-worthiness and they were all doing their utmost to ensure that we obtained exactly the chair I wanted.
Their team effort (though they did not know this) was impressive.
As I write, I'm sitting comfortably on a lovely office chair and feeling completly 'STRESSLESS'. Thank you.

29 de dezembro de 2023

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