We purchased our lounge and footstool from strictly comfort in Cremorne in Sydney. The sales consultant was exceptional. Listen to what we needed, was very patient, provided multiple leather samples,... Ver mais
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Leia as opiniões dos outros
Ricky at Easy living Nedlands was very helpful and friendly and really served Stressless well. I invested in the chair for my wife and she absolutely loves it - thank you very much for design and com... Ver mais
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Tom and the team at Furniture One Camden and Kiama were helpful and a pleasure to deal with! Stressless products, aside from being comfortable and stylish resonate with me in how, and where they ar... Ver mais
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We purchased 2 chairs and 2 x 2 seater lounges some months ago. Over the months we have had several visitors - many of whom have spontaneously remarked on the exceptional comfort. Clearly the chairs... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Norwegian comfort that cannot be explained but simply must be experienced.
Informações de contacto
Level 18, 227 Elizabeth Street, 2000, Sydney, Austrália
- 02 9525 4211
- office.au@stressless.com
- stressless.com/en-au
4,7
Excelente
595 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Low Seat
I really love almost everthing about my couch. The only faut I can find is the fact that the seat is too low.
4 de outubro de 2025
Resposta da Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Friendly and professional services
30 de setembro de 2025
Resposta da Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Great sofa and great service
11 de setembro de 2025
Resposta da Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
The Sofa arrived with the beautiful lines that chose it for.
The Sofa arrived well packed, undamaged and with the beautiful lines that we shopped for.
The initial searching / ordering was done at Domayne's new Macgregor show rooms. But, we have experienced Stressless lounge chairs for a decade.
The purchasing experience was spoilt by the retailers clunky payment and delivery system. It is the age of IT and yet we were being asked for verbal disclosure of credit card details, over the phone ! There were no ethernet outages, just sloppy business systems unable to show proof of payment, effecting the delivery stage.
In the end it was all sorted...delivered within the 24 hours of the pack landing at the store. It is our clunky banking payment systems that are not customer oriented.
24 de setembro de 2025
Resposta da Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Great product good service.
24 de setembro de 2025
Resposta da Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Incredibly comfortable
Incredibly comfortable reclining chairs. You literally feel the stress drain away when you sit in them.
Beautiful craftsmanship.
22 de setembro de 2025
Resposta da Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
More information less hype required
I love my Garda chair and footstool but they weren't supplied with any form of operational instructions. The short video on the Stressless website is hopelessly inadequate for transferring information. Stressless put too much emphasis on marketing and not enough on ensuring that the customer knows how to use the product to its full potential from day one.
21 de setembro de 2025
Resposta da Stressless Australia
Good Afternoon Jennifer,
Thank you for your review and feedback.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
good chair/ well made from quality materials
i recently purchaced two sunrise classic power chairs
after a trial at the shop and we were quite pleased with them at first .but as time went on we both realised they did not suit in some areas of ease of exit/elusive button control panel and buttons.
we would respectfully suggest you ad a lift feature that brings your buttocks and thighs parallell to the floor for ease of dismount at about 400/450mm.
we also found the headrest was designed to push your head forward onto your chest, thus closing the wind pipe which can be uncomfortable at times and promotes snoring at others ime told.
16 de setembro de 2025
Resposta da Stressless Australia
Dear Rick,
Thank you for your review and for choosing the Sunrise Classic Power Chairs.
We’re sorry to hear that some aspects didn’t meet your needs over time. Your feedback is appreciated and will be shared with our product team for consideration.
Kind Regards,
Stressless Customer Care Team
Goods received within timeframe advised…
Goods received within timeframe advised at time of order.
Goods received in top class condition
11 de setembro de 2025
Resposta da Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
5 years comfort but a 10 year warranty, hmmm…
We purchased 2 Opal chairs in 2020 and enjoyed comfortable use of them for about 3 years at which time seat cushion compression became noticeable and discomfort began. This worsened over the next 18-24months to the point that we engaged Ekornes and their technician performed an assessment of the chairs. The chairs had regular normal use, were deemed to be in good condition (leather and mechanisms) but the seat cushion was assessed as ‘in need of replacement’. Stressless would not cover this defect under warranty as they consider it normal wear and tear - which begs the question: why provide a 10 year warranty for a chair (leather and mechanisms/structure) which becomes uncomfortable after 5 years of standard use?
My contention is that provision of a cushion which is fit for purpose (ie matches the warrantied lifespan of the chair) is a legitimate customer expectation…no one told us when purchasing that we would need to spend another $300 in 5 years to keep a $4000 chair useable. In my view failure to provide cushioning which matches the structural warranty of a chair is an error or fault in the process of manufacturing. Ekornes do not agree…
11 de setembro de 2025
Opinião espontânea
Noisy squealing sound
I purchased a Stressless Mayfair Star Base. It is comfortable to sit in, but it is squeaky and noisy.
Delivery was significantly delayed from the promised time, and when I inquired, it seemed like they had completely forgotten about it. They rearranged the delivery, but it was delayed again.
1 de agosto de 2025
Resposta da Stressless Australia
Dear Stressless Customer,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
We are sorry to hear that the delivery process was an issue for you and we will address this with the Stressless retailer with whom you placed your order.
Please feel free to contact us at office.au@stressless.com regarding the squeak you are experiencing with your recliner and we can investigate this further.
Kind Regards,
Stressless Customer Care Team
Resposta da Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
The outcome
The outcome. Furniture is amazing, just the waiting was tedious. The Mary II Was told June, rolled over to early July. To be given a revised date then to be postponed a few more times.
16 de agosto de 2025
Resposta da Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Delivery Problem
This review is regarding our delivery experience.
We placed our order in January 2025 and were advised by the retailer that delivery should be in roughly 20 weeks. Happy with that.
Upon checking with the retailer in August 2025 they advised that the furniture had left Melbourne in May, but they didn't know where it was. Ultimately they did locate it but tried to advise us that it takes 2 months to get from Melbourne to Queensland. We found that hard to believe; also there was obviously no tracking by our retailer.
8 de agosto de 2025
Resposta da Stressless Australia
Dear Lorraine,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
We are sorry to hear that the delivery process was an issue for you and we will address this with the Stressless retailer with whom you placed your order.
Should you ever need us, please contact us at office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Excellent product and dealer service…
Excellent product and dealer service was first class.
19 de agosto de 2025
Resposta da Stressless Australia
Good Morning Doug,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Excellent sales assisted our selection.
5 de agosto de 2025
Resposta da Stressless Australia
Good Morning Nick,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Exceptional arm chair - Stressless Sunrise
Just loved the product as soon as I sat in it. I was looking for an arm chair for my residential aged care room. I had been recommended to look at Stressless chairs after I wasn’t having any luck finding a chair I felt comfortable in and to fit in the limited space I had. I was also impressed by how good it looked but not only that how Stressless build their furniture and the obvious quality. Furniture One at Camden NSW provided extensive information about the chair, and the company and the salesman was very knowledgeable about the product. Would not hesitate to recommend this chair. I’m so very happy. Susanne Smith (review dictated to me by Susanne - Rhonda)
25 de julho de 2025
Resposta da Stressless Australia
Good Morning Susanne & Rhonda,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Stressless chairs
The people at Ftizner Furniture are friendly, helpful, and knowledgeable concerning the range of furniture available from their facilities.
Being able to trust the advice provided makes the purchasing a more satisfying experience.
8 de agosto de 2025
Resposta da Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Resposta da Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
We were fortunate to be able to…
We were fortunate to be able to purchase chairs that were already in store so no waiting. The chairs are wonderfully comfortable, simple classic style. No fussy handles etc. Our only complaint is that we keep going to sleep in them! Great product and we are very happy.
18 de julho de 2025
Resposta da Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
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