Your website said I’d get $75 and then I get a message that you were only going to give me $30 for everything I sent in. I would think that you would already know this and should update your website f... Ver mais
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Leia as opiniões dos outros
Googled how to sell diabetic accessories and equipment and this site had the best reviews and legitimacy rating. It's frustrating that prescribed sensors, strips and other accessories cannot be donate... Ver mais
I have been utilizing Strips USA for nearly a year now after using some local sources that did not reimburse me nearly as much and feeling like I was being taken. My preference is to use Stri... Ver mais
A empresa respondeu
I had extra Dexcom devices that I could not use anymore since I upgraded to a different version. Strips USA gave me a great quote and even sent me a prepaid shipping box to send in all my equipment... Ver mais
Informações sobre a empresa
Escrito pela empresa
Paying TOP DOLLAR For Your Surplus Diabetic Supplies. Quickest Payouts in the Industry. We are buying Dexcom, Omnipod, Eros Pods, Dash, Onetouch, Freestyle, Medtronic and more!
Informações de contacto
9 Westminster Shopping Ctr, 21157, westminster, Estados Unidos da América
- 828-278-7477
- info@stripsusa.com
- stripsusa.com
4,1
Bom
332 opiniões
Respondeu a 44% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Finally got paid after over a year
FINALLY GOT PAID!!!!!!
Date of experience: July 29, 2023
Follow up from last year. As of yet they still haven’t paid me or even acknowledged receipt of the strips even though they’ve been supplied the tracking showing that it was delivered. They won’t answer any of my emails regarding this transaction. The only way I’ve gotten a response was to use a second email and asking if they purchased diabetic supplies. I received an answer on that one almost immediately. STAY AWAY FROM THIS COMPANY!!!!!
After updating my review from July 29, 2023 they finally reached out to me by phone today. Fortunately for me I kept all of my emails and the original order information including the tracking and they finally sent my payment. I did have to provide updated information in order for them to send the money. There’s a possibility that could have been an issue previously but their lack of response to multiple emails, texts and phone calls still leaves me with a bad taste in my mouth. Hopefully they’re getting their act together. Just seems a shame to have to leave a bad review in order to be paid for an item that they purchased.
9 de setembro de 2024
Opinião espontânea
Resposta da Strips USA
Dear Glenn,
Thank you for updating your review. We apologize for the delays and communication issues you experienced.
Due to multiple setbacks in July and August 2023, your payment was unfortunately overlooked. We received your email in July and noted your review. On August 12th, you reached out regarding the payment, to which we promptly responded. Following this, we requested confirmation of your preferred payment method but did not receive a reply.
We attempted to contact you by phone on September 9th and have now processed your payment via PayPal. We sincerely apologize for the inconvenience caused by this delay and the lack of effective communication.
Thank you for your understanding and patience.
Resposta da Strips USA
Dear Mr.Fordyce ,
Thank you for your patience and for updating us on your experience.
We received your shipment on August 14th and promptly communicated with you on August 28th regarding the status of your order and payment. On August 30th, we mailed out a check to you, which was delivered on September 3rd. This resulted in a total transaction time of approximately two weeks, including shipping.
We also reached out on September 6th to request an update to your review, as it does not accurately reflect the resolution of your payment issue. To clarify, the review is inaccurate as you were indeed paid, and the payment was processed and delivered as outlined.
If you have any further questions or require additional assistance, please do not hesitate to contact our customer service team at info@stripsusa.com. We are committed to addressing any concerns and ensuring your satisfaction.
Thank you for your understanding and cooperation.
No response from company
No response from company. Still waiting to get paid
15 de agosto de 2024
Opinião espontânea
Resposta da Strips USA
We received your shipment on Tuesday, August 20th, and promptly sent an email that same day requesting confirmation of payment due to a discrepancy with your order. We did not receive your response until August 22nd, which was unfortunately after the review was posted.
Please be assured that we contacted you prior to receiving your reply and before the review was published. Upon receiving your confirmation on August 22nd, we processed the payment without delay.
Cheated out of $22.50...
I sent one box of dexcom 6 sensors which should be $240 and 6 boxes of one touch ultra test strips 50ct which should have been $30 per box. All boxes mint condition, all dates far into the future, but was told I would be getting a check for $397.50 instead of the $420 it should have been.
2 de agosto de 2024
Opinião espontânea
Resposta da Strips USA
Dear Julie,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any confusion regarding the payment amount for the items you sent in. Our goal is to ensure that every transaction is clear, fair, and accurate.
After reviewing your shipment, we found that one of the boxes of test strips had a shorter expiration date, which affected the payout for that particular box. We strive to maintain transparency in our pricing, and I understand how this might have caused some disappointment. I assure you this was not our intention, and we are always here to address any concerns our customers may have.
If you would like to discuss this further or if you have any additional questions, please don't hesitate to reach out to us directly. Your satisfaction is very important to us, and we want to ensure that you feel valued as a customer.
Thank you for choosing Strips USA, and we hope to have the opportunity to serve you again in the future.
Best regards,
Bobby
Strips USA Customer Service
Never use another!
Every time. Best prices. Attention to detail. Easy to process and quick payment. I don’t use anyone else.
25 de julho de 2024
Opinião espontânea
Resposta da Strips USA
Thank you for your wonderful review! We’re delighted to hear that you consistently find our prices to be the best and appreciate our attention to detail. It’s great to know that our processing and payment speed meet your expectations.
We’re honored to be your preferred choice and look forward to continuing to provide you with excellent service. If you ever need anything or have any questions, please feel free to reach out.
Always responds fast and pays out in a…
Always responds fast and pays out in a timely manner. I have never had any issues with them highly recommend them
22 de julho de 2024
Opinião espontânea
Resposta da Strips USA
Thank you so much for your fantastic review! We’re thrilled to hear that you’ve had a positive experience with our service and appreciate your recognition of our prompt responses and timely payments.
I had some expired or close to expiring…
I had some expired or close to expiring diabetic monitoring systems and had quite a few of them and didn’t know what to do, until I found this company and it was amazing and they are sending the check as I requested 2 day so will see how fast it gets here! Thanks so much for buying my products!!!
13 de julho de 2024
Opinião espontânea
Resposta da Strips USA
Thank you so much for your kind words! We’re delighted to hear that you had a positive experience with us and that we could assist you with your diabetic monitoring systems.
We’re glad to know that your check is on its way and we hope it arrives promptly. If you have any further questions or need additional assistance, please don't hesitate to reach out.
A very genuine very trustworthy…
A very genuine very trustworthy company. A satisfied customer. Thank you for your services🙏
18 de julho de 2024
Opinião espontânea
Resposta da Strips USA
Thank you for your support!!
Best buyers around
So easy and convenient this place is fast and honest best site I’ve sold my extra supplies to hands down get paid fast and on time with great prices and an added bonus if you happen to talk to the owners they are wonderful and super attentive everyone should use USA strips
16 de julho de 2024
Opinião espontânea
Excellent company
Excellent company! Clear instructions and pricing, fast communication and payouts for diabetic supplies. 100% recommend!
15 de julho de 2024
Opinião espontânea
Resposta da Strips USA
We're thrilled to hear that you found our instructions clear and our communication prompt. Your recommendation means a lot to us, and we’re committed to maintaining high standards for our diabetic supplies. We look forward to serving you again!
Super professionell and great service
Super professionell and great service
12 de julho de 2024
Opinião espontânea
Resposta da Strips USA
Thank you for your kind words! We're glad to hear you found our service professional and satisfactory. We appreciate your support and look forward to assisting you again in the future!
Easy process!!
The process is very easy and the customer support is great. I had multiple questions and they were answered by the next day. The check did take a while to be received, but I was paid within 2 weeks. (It was not an issue with the company, more on USPS) 100% would recommend!!
17 de junho de 2024
Opinião espontânea
Resposta da Strips USA
Thank you for your positive feedback! We're pleased to hear that you found our process easy and that our customer support was responsive to your questions. We appreciate your understanding regarding the delay with USPS. Your recommendation means a lot to us
Trustworthy
Every thing Strips USA explained to me was exactly true from how much I was getting from my diabetic items I was sending them !! Also as soon as they received my items they sent my money the same day!!
26 de junho de 2024
Opinião espontânea
Resposta da Strips USA
We’re grateful for your positive feedback! It’s great to know that our communication met your expectations and that you received your payment quickly. Your satisfaction is important to us, and we sincerely value your trust in Strips USA!
They are a reliable compilation would…
They are a reliable compilation would recommend them to anyone
24 de junho de 2024
Opinião espontânea
Resposta da Strips USA
Thank you for your feedback! We’re glad to hear you found us reliable and appreciate your recommendation.
Always fast and accurate
Always fast and accurate. Repeat customer, you wont be disappointed.
5 de junho de 2024
Opinião espontânea
Resposta da Strips USA
Thank you so much for your kind words and for being a repeat customer! We’re thrilled to hear that you find our service fast and accurate. Your satisfaction is our top priority, and it’s wonderful to know that we’ve consistently met your expectations. We look forward to continuing to serve you and ensuring you won’t be disappointed in the future. Thank you for your continued support!
Fast and very convenient
Fast and very convenient! Cashapp you the money if its under $250! Free shipping label! Been great doing business with them! Plus questions are answered quickly if there's any concern! Highly recommend!
20 de junho de 2024
Opinião espontânea
Resposta da Strips USA
Thank you for your fantastic review! We’re delighted to hear that you find our service fast and convenient. Providing a seamless and efficient experience for our customers is our goal, and we’re glad to know that our payment options, free shipping labels, and quick responses to questions have met your needs. It's been a pleasure doing business with you as well. Your recommendation means a lot to us. Thanks again for your support!
Honestly I was worried about being…
Honestly I was worried about being scammed. However everything went well. Paper check came quickly. Emails were sent every step of the way. I'll definitely use this company again.. thanks guys
30 de maio de 2024
Opinião espontânea
Resposta da Strips USA
Thank you for sharing your experience! We understand that initial concerns about scams can be worrying, so we're glad to hear that we could earn your trust. It's great to know that our communication and timely delivery of your paper check met your expectations. We look forward to serving you again in the future. Thanks for choosing us!
Absolutely wonderful experience!!!
Was hesitant because of a lot of 1 star reviews I read, however, we got our full payment via PayPal the same night that they received our shipment. Best experience we've had in a long time with anyone.
17 de junho de 2024
Opinião espontânea
Resposta da Strips USA
Thank you for sharing your experience and giving us a chance despite the initial hesitation. We’re thrilled to hear that you received your full payment via PayPal promptly and had a great experience with us. Your satisfaction is our priority, and it’s wonderful to know we could exceed your expectations. We appreciate your trust and look forward to serving you again!
Resposta da Strips USA
We appreciate your feedback! It's great to know that our service was more than you expected and that you found it both quick and secure. Providing a seamless experience for our customers is our goal, and we're pleased to hear we achieved that for you. We look forward to assisting you again soon!
Resposta da Strips USA
We're delighted to hear that you experienced a fast turnaround with us! Thank you for your review and for choosing Strips USA. We look forward to serving you again in the future!
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